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Approved Foods thread

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  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    i was going to visit their worksop site but according to the web page its closed ,ive emailed them to see if the address listed on their contact page has a unit open to the public but so far ive not had a reply .does anyone have any info please.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Foxy
    Foxy Posts: 10,840 Forumite
    1,000 Posts Combo Breaker
    if i recall think they closed shop in last warehouse move but you casn order online to pick up at prearanged time i think
    It is not what you give your friend, but what you are willing to give him that determines the quality of friendship. -- Mary Dixon Thayer
  • think you might get a good response if you go on the approved foods forum and ask there
    Work to live= not live to work
  • Hello All
    First of all a big big thank you to all the people who contribute to this site for directing me to cheap food sites.
    I am also having exactly the same problem trying to order from AF as cheerfulness4 is having. Has anyone any solutions?. I was told on the AF forum to save my page to favorites and I would then be able to get back in. This did work to some extent but then everything went from my basket and I gave up.
  • wish I'd found the solution atomicblob but still no joy here. I always have gone in via favourites to AF but it still gives me an error message when I tried it just now. Think I'll have to give AF foods a miss for a while as I too have tried two different pcs at two different homes with same result.
    Doesn't matter what time of day either, day or night, exactly the same problem.

    AUGUST GROCERY CHALLENGE   £115.93/ £250

  • anniestar
    anniestar Posts: 2,600 Forumite
    Another one with a small problem. Last order was missing an item and there was also damage to some items.
    Emailed and got a reply the next day offering a discount and asking if I was happy with that.
    Has taken me a few days to reply as I have limited internet access at the moment. Since my email(which did generate the auto reply so I know it has been received) nothing.
    Not great. Other than the last order have been very happy with them though.
    Blind as you run...aware you were staring at the sun.

    And when no hope was left inside on that starry starry night.

    :A Level 42- the reason I exist. :A
  • stsarina
    stsarina Posts: 263 Forumite
    Sorry to hear some people are having problems - just received my second order, ordered Weds afternoon and came at 9am today. Very well packed (thanks Dave!) and all present and undamaged. The Bakin Boys cupcakes are delicious, we got a big box of lemon ones and it's hard work not eating them all today!
    Team Pink! Baby girl due 25/5/14
  • chalkysoil
    chalkysoil Posts: 1,662 Forumite
    just read this

    HALF PRICE SHIPPING WEEKEND

    For this weekend only we are running a half price shipping offer for customers in mainland England, Wales and parts of Scotland.

    Your first box will cost £2.59 and have 2 boxes delivered for £4.99

    The offer ends at 10pm on Sunday the 14th of November

    not scottish wilds though.
  • Legacy
    Legacy Posts: 71 Forumite
    Well, I placed a quite large order and guess what? It arrived and when I opened the box I found that a large catering size mint sauce jar has smashed and covered everything in Mint Sauce, tainting it and staining the packaging of the others items.
    I have emailed Approved Food and had an automated acknowledgment, but no reply. I have taken photos of the damage and offered to send it to them.

    My order was Order Ref:70935

    To be fair, if Approved Food had actually had the courtesy to contact me and apologise and arrange recompense, I would have definitely used them again. However, this "damaged during transit" seems to be quite common and the longer they leave it without replying to my complaint, the more I think next time I won't bother.

    So, come on Approved Food, sort it out! :mad:
  • Kimitatsu
    Kimitatsu Posts: 3,889 Forumite
    1,000 Posts Combo Breaker
    CHRISSYG wrote: »
    i was going to visit their worksop site but according to the web page its closed ,ive emailed them to see if the address listed on their contact page has a unit open to the public but so far ive not had a reply .does anyone have any info please.

    No shop but you can order on line and pick up in person.

    To be fair I am sure if you turn up at the warehouse with some additional requests they will fulfill them no problems!
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