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Approved Foods thread

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  • miss_emmajane
    miss_emmajane Posts: 663 Forumite
    Just placed my first order with AF, seems like this thread is empty now though - is anyone else still buying from them?

    Looking forward to my order coming, stocked up on quite a few things! :)
  • Raksha
    Raksha Posts: 4,569 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just placed my first order with AF, seems like this thread is empty now though - is anyone else still buying from them?

    Looking forward to my order coming, stocked up on quite a few things! :)


    I tend to place one order a month (payday) otherwise I'd be too tempted by all the bargains and the garage would be even fuller than it is now.......
    Please forgive me if my comments seem abrupt or my questions have obvious answers, I have a mental health condition which affects my ability to see things as others might.
  • Approved_Food
    Approved_Food Posts: 215 Organisation Representative
    Just placed my first order with AF, seems like this thread is empty now though - is anyone else still buying from them?

    Looking forward to my order coming, stocked up on quite a few things! :)
    Welcome to AF, miss_emmajane. Yes, it has gone quiet on here, but not in our warehouse. We've taken over half a million orders - not all of them this week, though.:)
    Official Company Representative
    I am the official company representative of Approved Food. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • K9sandFelines
    K9sandFelines Posts: 2,787 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 9 July 2013 at 9:05PM
    Yes still ordering here. About once or twice a month
    GC Jan £101.91/£150 Feb £70.96/150 Mar £100.43/150 Apr £108.45 app/150 May £149.70/150 Jun £155.15/150 July £134.25/£150 (includes food, toiletries and cleaning from 13th to 12th of each month. One person vegan household with occasional visitors)
    Forever learning the art of frugality
  • Got my order today - really pleased with what I ordered and everything was packed fab :) shall be ordering again, prob once a month on payday like you, Raksha.
  • angelil
    angelil Posts: 1,001 Forumite
    Tenth Anniversary Combo Breaker
    I placed my first order recently. Great work; very happy :)
  • short_cake
    short_cake Posts: 67 Forumite
    i really wish approved foods would do some postage deals rather than first order only ie free after 4 orders so 5th order post free or 1/2price postage i think people would re-order a lot more i would ;)
  • Approved_Food
    Approved_Food Posts: 215 Organisation Representative
    short_cake wrote: »
    i really wish approved foods would do some postage deals rather than first order only ie free after 4 orders so 5th order post free or 1/2price postage i think people would re-order a lot more i would ;)
    Thanks for the useful suggestion, short_cake - it has been passed on for consideration.
    Official Company Representative
    I am the official company representative of Approved Food. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ChattyKat
    ChattyKat Posts: 116 Forumite
    I waited in all day on Friday as my order was due to arrive (7.30am-5.30pm) but nothing arrived :(

    I checked the system and it said it had been returned as an 'unsuccessful delivery attempt' but no-one had attempted to deliver it!! I had no knock on the door and no missed delivery slip.

    I contacted Citilink and they were very unhelpful just saying that I'll probably get it on Monday (today) so another day of waiting in for parcel.

    I've raised a ticket with Approved Food but not had a reply yet.

    Anyone else had delivery problems? I've ordered from AF before and not experienced this before.:(
  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    ChattyKat wrote: »
    I waited in all day on Friday as my order was due to arrive (7.30am-5.30pm) but nothing arrived :(

    I checked the system and it said it had been returned as an 'unsuccessful delivery attempt' but no-one had attempted to deliver it!! I had no knock on the door and no missed delivery slip.

    I contacted Citilink and they were very unhelpful just saying that I'll probably get it on Monday (today) so another day of waiting in for parcel.

    I've raised a ticket with Approved Food but not had a reply yet.

    Anyone else had delivery problems? I've ordered from AF before and not experienced this before.:(

    I ordered from AF once, the courier was a nightmare, he rang me to say he was by a pub nearby and said if I wanted my goods to go down there (almost a 10 minute walk), and meet him there. I went there, he went said he couldn't drive to where I lived as in a hurry, so I didn't stand my ground, took my order and got my husband to drive round almost 30 minutes later when he got home from work.

    Needless to say I've not bothered to order since which was a real shame as the goods were well packed and in good condition.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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