Approved Foods thread

VfM4meplse

Just had an email alert through about Lucky Boxes - am I right in assuming this is likely to be stacks of processed snacks rather than goodies for my baking stash?

Approved_Food

smh2 wrote: »

Hi dont know if we are allowed but it would be handy to be able to give feedback on the various products, particularly if they really are past their best.
As a starter
1)I bought the individual plastic cartons of raisin bran and they were stale and i had to throw them away.
2) the sour cream in squeezy bottle seems good
3) the jelly powder (about 2k) is ok but takes far more than you would expect to get it to set
4) the biggest loser mint fudge meal bars are definately stale and very tough on the teeth

Feedback is always welcome, smh2. If you are not satisfied with the quality of any particular item, our CS Dept. will be happy to help if you contact them using the "contact us" button, giving details of the goods and your order number.

Approved_Food

VfM4meplse wrote: »

Just had an email alert through about Lucky Boxes - am I right in assuming this is likely to be stacks of processed snacks rather than goodies for my baking stash?

Lucky boxes contain all sorts of things - hence the name.

icklejulez

Can you please tell me when I am likely to receive an order I placed last Tuesday? It is still showing as being processed

mura

Same here, ordered a week ago, still being processed. order ref is 466996.

melroccan

Approved_Food_company_representative wrote: »

Feedback is always welcome, smh2. If you are not satisfied with the quality of any particular item, our CS Dept. will be happy to help if you contact them using the "contact us" button, giving details of the goods and your order number.

Yes and usually very good at dealing with issues, except the time before last when I ordered 10 boxes of enchilada kits thinking they were dated April or May and when they arrived were dated 8/2012! I had to throw all the tortillas away and they were the main reason I made an order that time. Queried it and was told someone would get back to me but they didn't. Last time I made an order as I had a free delivery code and everything in the order was fine.
Just a bit wary now.

VfM4meplse

Approved_Food_company_representative wrote: »

Lucky boxes contain all sorts of things - hence the name.

I won't be taking my chances then; there's nothing lucky about receiving food that you won't use or can't give away.

Approved_Food

mura wrote: »

Same here, ordered a week ago, still being processed. order ref is 466996.

Sorry about the delay - the week before the bank holiday was particularly busy. Orders placed on Tuesday should be despatched tomorrow, Wednesday.

lottie3000

Anyone know how quickly AF reply to customer service tickets?

K9sandFelines

Just want to say, really pleased with my order. Arrived today, all in intact. Good job AF