Urgent-Laptop Screwed!

theCapt

complain, complain, complain. if they verified that it should work they should really take some of the blame.

maniac886

bingo_bango wrote:

Have to say that this sounds the most likely scenario. I'm still concerned that you cannot get drives to operate , but this may be due to the fact that the RAM dying means there is no buffer when reading.

It may be time to bite the bullet and contact Toshiba as theCapt says.
Got contents insurance with accidental damage cover?

edit: If you rang Toshiba, do you know what date and time? Who you were speaking to? If you can prove to them that you checked this with their 'experts', you may be in a position to get this done under warranty.

I purchased insurance with Compucover a month ago...dunno if i can use it in this case though!

espresso

However the ebay seller said "bought in error" and he may have sold it on because it didn't work for him either!

maniac886

Under the 1 year warranty supplied with the laptop I had to send it to Toshiba 8 times.....twice the motherboard was replaced!

maniac886

espresso wrote:

However the ebay seller said "bought in error" and he may have sold it on because it didn't work for him either!

I picked up on that....... but he does have an excellent rating?

bingo_bango

maniac886 wrote:

I purchased insurance with Compucover a month ago...dunno if i can use it in this case though!

You can have a look here to find out.

maniac886

What is not covered by CompuCover?
Maintenance costs, electrical or mechanical breakdown, wear and tear, fraud and dishonesty, consequential loss and loss or damage caused by sonic bangs are not covered. Some of these may be covered under any warranty/extended warranty you may have and should be taken up with the relevant body.


damn

theCapt

unlucky mate, I'd twine and twine at toshiba still, no harm in trying.

bingo_bango

I'd argue this is accidental damage rather than electrical breakdown. If they refuse to pay out on this, I'd cancel the policy and get my money back.

edit:
Just seen this though in the full t's & c's.

6. Alterations and Modifications

You shall notify the insurer of any proposed alterations or modifications to the equipment

maniac886

sorry whats the website to check if the memory is working ok?Thanks

UPDATE:after reinserting boot disc 100 times i have managed to reinstall everything but i have lost everything on my hard drive which is taking the mick!