MSE News: EDF Energy price hike to hit thousands

Brats64

Just phoned,and have been held on V5 for 60 days from August 1st.
Will now change back to Scottish Power,who come up on comparison sites as the cheapest supplier for me,online 10.Plus £62 cashback,could have got £101 if I had changed last week,when I first got the letter.

Brats64

Oh by the way,someone asked if you pay a penalty if you move house within 12 months.I was told there was no penalty if moving home.

harz99

Brats64 wrote: »

Oh by the way,someone asked if you pay a penalty if you move house within 12 months.I was told there was no penalty if moving home.

Is that for EDF V6 or your new Scottish Power tariff?

Brats64

That was the EDF v6.We may be moving home within the next 12 months.So I asked her if the penalty charge applied to moving home, she said there was no penalty charge if moving.

johnbhoy10

I agree with Cardews repsonse in post 59!

At best the letter is very badly worded! I got it yesterday but i knew 2 weeks ago and that's because i checked here after a vague recollection this deal was ending. I joined EDF circa sept/oct and far as i'm concerned i've have 10 months notice. Their t&c's clearly state (to me anyhow) that unless we advise you we will put onto standard tariffs on 1st august. I am changing supplier but i would consider EDF in future as i think their CS is pretty good. These guys didn't write the letter. I'm being with them twice over the years and never had any hassle with them. Today, i phoned them and they kept me on V5 which i also take as gesture of goodwill.



Anyhows- for the first time ever i've let cashback rule my head and gone for Scottish Power who were £100 last week through quidco. If i'd gone a day or two earlier it was £140:(. I'm taking a bit of a chance as it's not the cheapest tariff but hopefully it validate in quidco quickly and i'm offski:cool:

ps-if you want good CS try npower:eek:

SG_Guy

Can someone help? I've just tried calling EDF to see if they can keep me on v.5 or hold the prices for another month (similar to what other users have posted), but I was told by the adviser that they cannot do so. Is this correct? How did people who managed to get v.5 extended for 30 or 60 days do this?

Any advice gratefully received. Thank you!

pje

HI SG_Guy
When they agreed to hold my V5 prices until I switched supplier, I had said that their letter had not given given enough notice to change supplier as it takes around 6 weeks and I had only had a weeks notice of their tariff increase, so I was being "pushed" onto their standard tariff
and that was not reasonable. Try calling them back, and also make sure you say you are switching supplier because of their increase.
Good luck !

SG_Guy

Thanks. Called back for a third time and this time the adviser said EDF would freeze my version 5 prices for 60 days whilst I switch. I've also e-mailed them via the security facility on the online account just for additional (written) confirmation. Don't want to/ cannot take their word for it!

MUNCHKIN123

exel1966 wrote: »

After talking to EDF I've been extended on V5 til the 30th August. In the meantime I have to decide whether to switch supplier or switch tarriff to V6 which currently works out at 4% more pa based upon current useage, but has a tie-in until 30/06/11 or a £25 per fuel penalty if an early switch occurs.

Looks like V6 could be the option for me until one of the big suppliers has an increased cashback deal as SP did not so long ago.

Thanks for this. I have only received my letter today from EDF telling me prices are going up 1st August. I will shop round but am unhappy about the lack of warning. I will contact them tomorrow 2 see if they will extend my v5 deal until the end of August to give me sufficient time to look round and change..........

John_Pierpoint

I wonder if EDF's sale of its UK interests to raise cash to bolster its further nuclear expansion projects, has anything to do with these rushed price increases.

Cheung Kong Infrastructure and Hongkong Electric are part of Cheung Kong Holdings, a conglomerate that grew out of a plastic-flower manufacturing business that the young Mr. Li set up in the 1950s and is now one of the territory’s largest companies. The deal is dependent on consultations with the EDF unions and is subject to regulatory approval in Europe and to CKI and HEH shareholder approvals.

http://www.nytimes.com/2010/07/31/business/global/31energy.html