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MSE News: EDF Energy price hike to hit thousands

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  • gmgohara
    gmgohara Posts: 52 Forumite
    Part of the Furniture Combo Breaker
    I'm also with EDF Online V5 etc

    I have my annual consumption figures.

    When using the comparison websites, should I be comparing against my current Online V5 tarrif or should I be stating I am on EDF Standard (which they will move me to on 1st August)

    Thks
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    gmgohara wrote: »
    I'm also with EDF Online V5 etc

    I have my annual consumption figures.

    When using the comparison websites, should I be comparing against my current Online V5 tarrif or should I be stating I am on EDF Standard (which they will move me to on 1st August)

    Thks

    It doesn't matter!

    If you enter your consumption details they list the tariffs in order - lowest price first.

    If you enter Online V5 the website knows that it ends 31 July and that EDF will be switching you on that date.
  • pje
    pje Posts: 27 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I phoned EDF last night (27 July) and said that I was not happy with the high increase, and after I added that the letter did not give me time to switch before being put onto the higher standard tariff they offered to keep me on V5 until the switch takes place, so thank you to others in this thread who suggested that this might work - Now signed up to NPower Sign Online 19.
  • barneycheltenham
    barneycheltenham Posts: 1 Newbie
    edited 28 July 2010 at 11:45AM
    For those customers of EDF who havent yet changed to another supplier, when I received the letter I checked the prices on a comparison site and found that EDF Online V6 was almost the cheapest, but that I couldnt swap to this as I was an existing customer. When I phoned EDF I was told that I could swap, which I did instantly and didnt have to go through all the hassle of changing suppliers. The only downside is that you have to sign up for 12months, but this is not unusual. EDF are obviously playing games with their customers, hoping that many will accept the letter and go onto the very expensive standard tariff.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just spoken to EDF and asked what was the best tarriff they could transfer me onto and they said the V6. I asked for some price comparisons and this is what they gave me for an example of my usage from Sept 09 to May 10

    Current tarrif (V5) £330

    New tarriff £475

    V6 £340

    That would be a massive price increase !

    They have agreed to hol my current tarriff while I shop around
    You're only young once, but you can be immature forever :D
  • I just got my letter today (yes four days warning !). Contacted them immediately and told them warning period just not good enough - they told me they can now continue the old v5 for a further 60 days due to the late notification. They will only do this if you ring up and ask !! Must go now - have to get onto uswitch.
  • Back again ! Just changed my tariff via good old Uswitch, saved £75 a year (on EON v2), not tied in, and got my big box of good quality vino thanks to the MSE link. All these companies rely on the thousands of people who think it's in the 'too hard to do box'. Don't be one of them. I have just done it in less time than it took me to drink a cup of tea, and I am dreadful on techy stuff ! Regards.:beer:
  • billinge
    billinge Posts: 75 Forumite
    I also switched to Eon's v2 online dual fuel package, I used Moneysupermarket this time after using Energyhelpline last time to move to EDF.
    I'm going back to Eon, and to be honest, now wish I'd enot switched away, as the savings weren't that massive, but after several years with Eon, changing online packages as new ones came out, we fancied trying a change.
    I arranged the switch sometime last week, so it will take 4-8 weeks to complete, which means I'll be paying the higher prices with EDF for a few weeks at least.
    I asked if EDF could switch me to a cheaper tarif with no tie in, but they said all their tarifs had tie-ins, so it's goodbye EDF, hello again Eon.
    I think NPower would have been slightly cheaper than Eon, but have heard of customer problems with NPower, so decided to give them a miss. They're also usually the ones on the doors step trying to persuade us to change, but usually aren't the cheapest.

    I'm disappointed with myself that I did not set myself a reminder that the fixed tarif was coming to an end (fixed to 31st July 2010), and start a switch earlier, but that's my fault.
  • Yer_Wee_Man
    Yer_Wee_Man Posts: 16 Forumite
    Part of the Furniture Combo Breaker
    billinge wrote: »
    I also switched to Eon's v2 online dual fuel package, I used Moneysupermarket this regularlytime after using Energyhelpline last time to move to EDF.
    I'm going back to Eon, and to be honest, now wish I'd enot switched away, as the savings weren't that massive, but after several years with Eon, changing online packages as new ones came out, we fancied trying a change.
    I arranged the switch sometime last week, so it will take 4-8 weeks to complete, which means I'll be paying the higher prices with EDF for a few weeks at least.
    I asked if EDF could switch me to a cheaper tarif with no tie in, but they said all their tarifs had tie-ins, so it's goodbye EDF, hello again Eon.
    I think NPower would have been slightly cheaper than Eon, but have heard of customer problems with NPower, so decided to give them a miss. They're also usually the ones on the doors step trying to persuade us to change, but usually aren't the cheapest.

    I'm disappointed with myself that I did not set myself a reminder that the fixed tarif was coming to an end (fixed to 31st July 2010), and start a switch earlier, but that's my fault.
    have you got the '60 day' or 'until you can switch' assurance fron EDF (like me and lots of previous threads)? If not I would be straight on the phone ! I too have been with EON previously, but loyalty and big conpanies do not go hand in hand, and so - for the sake of the push of a few buttons - I have regularly swapped pseudo loyalty for a wad in my back pocket, and 48 glasses very nice vino !!!
  • SacreVert
    SacreVert Posts: 23 Forumite
    In the MSE news article you say
    What should EDF customers do?
    Affected EDF customers, and anyone else who has not switched recently, should check the best available deals.
    To find the cheapest option, compare the tariffs available via a comparison site and switch, unless you're already on the top option (see the Cheap Gas & Electricity guide and Should I fix? MSE News story).
    If you've never switched before, you could save hundreds of pounds per year. Those on a standard tariff, where you get your bills by post and pay on receipt, often pay around £300 a year more than the cheapest option (they pay a typical £1,200 a year).
    If you have never switched before then you will not be on this tariff and so will not be affected.
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