Tesco misprice discussion area part 9

Deedee73

Perhaps you could get T shirts printed with Prunella's face on it! That would be fun, and a way to spot fellow RnR' ers, a whole queue of people, in the same T shirts at CS desk! LOL

bassman

pinkpinkfizz wrote:

now you have made me laugh.:rotfl: :rotfl: :rotfl:

i wanted to post exactly what HO had put on my letter (they DID put my surname! but spelt very incorrectly also not correctly titled i.e Mrs) but thought I would be discreet incase of snoopers!! Not any swear words or obscenities.. lol :rotfl: :rotfl: :rotfl:

although if had been from "THAT manager" It would not of been surprised!!

My answer above still applies, as its still very discourteous

bassman

Clasics wrote:

http://www.visit4info.com/search/index.cfm?pg=results&sort=ad_type&i=1&page=14


It will almost defintely be on this site, but they would appear to have started charging £15 for registration! Tempting, but I wouldn't be able to share the ad by linking to it!

I'll try and find a "hack" for it..........

Plushchris

bassman wrote:

Remember the Prunnella Scales advert of the 90's, with the little old granny scanning her stuff, realising the price was ok, and putting it back on the shelf and saying something like "oh no, that ones no good"......

Now please tell me...if Tescos can advocate such a policy in a worldwide TV advert....how the H*ll can I be acting fraudulently

I REMEMBER THAT AD!!!!

Too right! I had forgotten all about it, now I take that to mean its ok to do what we are doing seeing as they even featured someone doing it on their own ads!

georgiac

Clasics wrote:

http://www.visit4info.com/search/index.cfm?pg=results&sort=ad_type&i=1&page=14


It will almost defintely be on this site.

This may well be the one - http://www.visit4info.com/Restricted.cfm?id=8590&Redirect=www.visit4info.com/details.cfm?adid=8590 - it's subtitle is customer services!

mandy_moo_1

pinkpinkfizz wrote:

i have made a complaint about a specific manager and his brutal and appauling mannerisms and conduct towards me whilst dealing with an R&R...
I received a reply from HO and lets just say I have my doubts as to whether my complaint has been taken seriously..

The reply letter from HO begins

"Dear F******" not Dear MR or Mrs.... and NO my surname is most definatley not F******.

Lack of title and spelling aside, my complaint has been passed back to the store manager with whom I had a complaint with to HO. I guess that's going to go nowhere.

Customer service.. is that what you call it???????

I've just done a letter of complaint myself about a duty manager in my local store after his disgusting attitutude about a simple refund. just wondered, did you send your letter to Sir Terry, or to the Freepost address that they give you when you ring HO? Also, did you send a copy of your letter by email to him?

Clasics

georgiac wrote:

Clasics wrote:

http://www.visit4info.com/search/index.cfm?pg=results&sort=ad_type&i=1&page=14


It will almost defintely be on this site.QUOTE]


This may well be the one - http://www.visit4info.com/Restricted.cfm?id=8590&Redirect=www.visit4info.com/details.cfm?adid=8590 - it's subtitle is customer services!

Yes, I saw that one last night and clicked on it with trembling hands only for the next screen to ask me for £15 plus VAT

georgiac

Clasics wrote:

georgiac wrote:

Yes, I saw that one last night and clicked on it with trembling hands only for the next screen to ask me for £15 plus VAT

I wonder why they have most of the ads for free, I've sat through 5 other excrutiating minutes of Jane Horrocks and her mum!

The_Governor

bassman wrote:

Now please tell me...if Tescos can advocate such a policy in a worldwide TV advert....how the H*ll can I be acting fraudulently

As you clearly know yourself mate, you're not acting fraudulently in any way shape or form. That argument is merely a diversion to get them out of paying, in much the same way as them saying a poster is out of date.

It's irrelevant to the application of the policy and the situation in hand.

This really ocmes down to people being people, they don't like to see someone benefit from a perceived lack of work, it gets their backs up and then they refuse.

Which does really mean the price promise guarantee should have a sub cluase that states something like "only if the Store Manager likes you".

The whole fraud argument is absolutely groundless. Following that logic, would it be fraud if you go into the store when you know they have a sale on, selling stuff that is normally expensive really cheap?

Of course it isn't.

PeteM

Would be handy to have a copy.

Then we could download the file to our mobiles (compatible handsets available at Tesco too!), and play it back when challanged!!

Ironic really, that we'd use a clip of Prunella, to combat a manager who's acting like Basil!!