Tesco misprice discussion area part 9

ben500

mindysouthern wrote:

WELLLLL..... same happened to me I called store to see if item was in stock, it was... went to store... purchased item... they realised was overcharged and suddenly item had 'sold out' when they went to get it... STRANGE EH?

If you had already paid but merely not collected the item then the transaction was at that point already complete, despite your not having the goods in your possesion you were still entitled to r&r

Little_John

On the priceing requirement the prices must be displayed clearly also so all the PSP games in the chart fail on this point as they are packed so close together due to the size that the big disk in a blob that stick out from the shelf actually covers most of the price SEL.

mindysouthern wrote:

WELLLLL..... same happened to me I called store to see if item was in stock, it was... went to store... purchased item... they realised was overcharged and suddenly item had 'sold out' when they went to get it... STRANGE EH?

The trick with this is to never mention you have been over charged until you have the item under your arm. If you indicate you will be pushing for the item free then all the need to do is say they dont have it and issue with a refund.

mindysouthern

ben500 wrote:

If you had already paid but merely not collected the item then the transaction was at that point already complete, despite your not having the goods in your possesion you were still entitled to r&r

Im going to take it further, its totally wrong, ive got my receipt that shows the items going through and then a total then a supervisor 'voided' the transaction but the receipt shows the sale so it is VERY misleading, especially as I travelled 20 miles to the store on the premis that they were in stock, a manager had checked for me around 30 mins prior to me going in. I said I called and they were in stock and they told me 'well they must have all sold out now', the cashier even commented that he had seen NONE of that item going through a till so couldnt explain their 'sudden rush...'

mindysouthern

Little_John wrote:

On the priceing requirement the prices must be displayed clearly also so all the PSP games in the chart fail on this point as they are packed so close together due to the size that the big disk in a blob that stick out from the shelf actually covers most of the price SEL.

The trick with this is to never mention you have been over charged until you have the item under your arm. If you indicate you will be pushing for the item free then all the need to do is say they dont have it and issue with a refund.

They noticed my 'deal'

Clasics

ben500 wrote:

If you had already paid but merely not collected the item then the transaction was at that point already complete, despite your not having the goods in your possesion you were still entitled to r&r

Absolutely correct and borne out by my experience in Argos a few weeks ago. :j

mindysouthern

Clasics wrote:

Absolutely correct and borne out by my experience in Argos a few weeks ago. :j

do argos have the same policy?

Clasics

mindysouthern wrote:

do argos have the same policy?

Sorry, my post was Tesco-like in its ability to mislead, I suppose . No, they unfortunately don't have the same policy. It was when the new catalogue had just been released and they had cocked up the pricing on a set of Sony mp3 speakers that fit the Sony 'ipods' that my lads own. They listed the docking station at £99.99 and the speakers at £29.99! Paid for 2 of the speaker sets and the docking stations were placed on the counter in front of me. I never touched them so never in my possession, just showed the SA the catalogue and the actual product I had ordered. 20 mins later I walked out with the speaker sets for £29.99 each (instead of £99.99 each) and my lads, as you can imagine, were well chuffed...:D

ben500

mindysouthern wrote:

do argos have the same policy?

I think what Classics (I spelt it correctly on purpose) is trying to say is that almost every Argos sale is a similar situation in that you pay for the item and collect it later, but the point at which you pay is the point at which you become the owner of the goods and not the time that they actually hand them over to you, ie you pay they belong to you, if they can't find them they bloody well better had and even if they don't it's not your problem it's theirs, they have still overcharged you and you are still entitled to a refund, if they cannot find the goods then unfortunately for them they have to give you a further refund for YOUR missing goods.
HTH

cblizard

BFG wrote:

can BUY...and be RIGHT...

R Sole.....

arushofblood

Did quickly scan through the thread but me eyes are so tired, lol ! Apologies if you've been asked this a thousand times already.

From an early post, it's stated that one or two scanners are situated within each store ? Are these scanners for public use or are they meant to be for staff but you just have to have the guts to use them yourself ?