AV Security

Donnie

Download this file on to a USB drive or similar. Go to SAFE MODE, navigate to: C:\WINDOWS\SYSTEM32\DRIVERS\ETC(you can just Copy and Paste that in to a Windows Explorer address bar) Delete the HOSTS file and replace it with the one I have given to you.

What is the make and model of your machine?

andyrules

got to C:\WINDOWS\SYSTEM32\DRIVERS\ETC, however file won't open, only pastes as a shortcut.

Seems pc is too old then by comments??

bat999

andyrules wrote: »

Seems pc is too old then by comments??

No, it's not that.
It's just that Windows XP needs updating from SP1 to SP3
and
Internet Explorer needs updating from 6 to 8.

Don't worry about it yet.

Donnie

andyrules wrote: »

got to C:\WINDOWS\SYSTEM32\DRIVERS\ETC, however file won't open, only pastes as a shortcut.

Seems pc is too old then by comments??

Please read and reply to the questions. Refer to post #22.

Donnie

That is Windows Explorer.

See where C:\Documents and Settings\All Users is on the picture? That is where you Copy and Paste; C:\WINDOWS\SYSTEM32\DRIVERS\ETC

andyrules

I haven't a clue - was installed years ago, didn't buy from shop, pc chappie brought it and set up!!

andyrules

Yes, that part went fine, just th host file was problem - deleted old one but pasting new one wouldn't work. I saved onto usb from laptop.

Donnie

andyrules wrote: »

Yes, that part went fine, just th host file was problem - deleted old one but pasting new one wouldn't work. I saved onto usb from laptop.

Please explain exactly what happens. Do you know how to Copy and Paste?

andyrules

Donnie wrote: »

Please explain exactly what happens. Do you know how to Copy and Paste?

Right, not sure I copied the file correctly as it wouldn't actually open once I downloaded it- so just copied the link. When I tried to paste, an error message came up but can't remember exactly what it said, something about shortcut I think.

Pasting your link to the Windows address was fine.

I am on an old system - can't update msn, could that be why I can't open the host? Malware has always updated ok when I do a scan normally, but now won't, also the link Rik posted downloaded ok but won't open.

andyrules

Donnie wrote: »

andyrules If you are going to sign off whilst someone is trying to help you, it would be polite to say so. Don't you think?
Can't imagine that anyone would have such poor manners.

I'm using a different machine to post - keep checking to see who is signed in, sorry I wasn't there when u posted back! btw, keeps signing me out here even when I'm in!
And if you notice I always thank people.