Skyphones.org - charging an administration fee to return phone

I,_Brian

It's definitely recommended you avoid this company - a Google search shows nothing but complaints, and read the comments in this news piece from people trying to receive their money:
http://www.techwatch.co.uk/2010/11/25/skyphones-org-customers-not-being-paid-losing-phones/

Some are managing to get theirs back, but by all accounts, this is not a proper business operation you probably want to get involved with.

Probs1ssues

SKYPHONES EUROPE LTD
401 FOOTSCRAY ROAD
NEW ELTHAM
LONDON
SE9 2DR
Company No. 07199755

Trading Standards Complaint Ref: SE3774405

To whom this may concern

You are hereby notified that SkyPhones Europe Ltd are in breach of contract, under the Breach of Contract Act, S13 Supply of Goods and Services 1982, for "non-performance of contract". SkyPhones Europe Ltd have been reported to Trading Standards accordingly.

SkyPhones Europe Ltd now have 14 days to either pay for the Nokia mobile phone received or return the phone to me the owner. I will shortly be sending you a registered certified letter of the same.
Please respond to my complaint in the next 14 days. If you fail to in this time, I will have no option but to consider taking the matter further.

Yours faithfully

NB From your Terms and Conditions:
PAYMENTS
Where possible we endeavour to make all payments within 7 days from the day your mobile phone has passed our testing stage and confirmed to meet our terms and conditions. At busy times of the year we cannot guarantee payment within this period, please allow up to 14 working days.

Probs1ssues

See FaceBook page SkyPhones (the truth) and Campaign to get Skyphones Investigated

Probs1ssues

Try Kristina@skyphones.org; michael@skyphones.org

Freddie_Snowbits

Probs1ssues wrote: »

SKYPHONES EUROPE LTD
401 FOOTSCRAY ROAD
NEW ELTHAM
LONDON
SE9 2DR
Company No. 07199755

Trading Standards Complaint Ref: SE3774405

To whom this may concern

You are hereby notified that SkyPhones Europe Ltd are in breach of contract, under the Breach of Contract Act, S13 Supply of Goods and Services 1982, for "non-performance of contract". SkyPhones Europe Ltd have been reported to Trading Standards accordingly.

SkyPhones Europe Ltd now have 14 days to either pay for the Nokia mobile phone received or return the phone to me the owner. I will shortly be sending you a registered certified letter of the same.
Please respond to my complaint in the next 14 days. If you fail to in this time, I will have no option but to consider taking the matter further.

Yours faithfully

NB From your Terms and Conditions:
PAYMENTS
Where possible we endeavour to make all payments within 7 days from the day your mobile phone has passed our testing stage and confirmed to meet our terms and conditions. At busy times of the year we cannot guarantee payment within this period, please allow up to 14 working days.

Probs1ssues wrote: »

See FaceBook page SkyPhones (the truth) and Campaign to get Skyphones Investigated

Probs1ssues wrote: »

Try [EMAIL="Kristina@skyphones.org"]Kristina@skyphones.org[/EMAIL]; [EMAIL="michael@skyphones.org"]michael@skyphones.org[/EMAIL]

You would be better off starting your own thread, quoted for reference

Probs1ssues

The are also operating as FoneCraze

Freddie_Snowbits

Please Jackie, tell us your problem hen, then we in The Dog and Duck can have a bloody good go at sorting out your issues.

Just extending your blogs will not cause the world ending snapping of the curtain in your favour.

Face book link for the invigorated.
http://www.facebook.com/pages/SkyPhones-the-truth/155024501209293

Probs1ssues

CEO of SkyPhones is Lithuanian and lives in Sweden
Milda Palaimaite
Adress: Södra Förstadsgatan 120
21428 MALMÖ
Tel: +46 040-627 20 09

wendy20

i sent my phones to skyphones in december order numbers 18526 and 18530 ive tried emailing them ive tried writing to them ive tried ringing them and i cant seem to get amywhere with them it realy isnt fair that they can get away with ripping everybody off when we send our phones in good faith

DAngel

I sent my phone to them on 23rd Feb and since then have received several automated emails saying that they have noy yet received it. Im a bit confused about this as i sent it using the freepost label they supply on the website and it went first class. I also sent another phone to another company the same day and had an email from them the next day to say they had received it. I've since had my money (a loley £4) from the other company, but after multiple email attempts as well as phone calls met with no reply i'm at a loss as to what to do about the Skyphones ordeal!
anyone got any advice? The thing is, until i know that they have received it i dont reckon i have a leg to stand on, do i?

Thanks