MSE Parents Club Part 13

SusanC_2

aless02 wrote: »

Susan, what is the council's complaints procedure? Because I would DEFINITELY start up that avenue. As a public body, they have to properly consider all complaints independently (it's a separate person/department) and if you're not satisfied with the response, you can keep escalating all the way to the Local Government Ombudsman.

eta: they have 2 stages and then you can go to the Ombudsman. Not sure where you sent your first letter to, it may count as stage 1. If it did, then you can escalate.

They said if I'm not happy with their response I have twenty days to reply and if I do it will go to stage two.

SusanC_2

BeenieCat wrote: »

Maybe i didn't put enough emphasis on the fact i feel i can't ring up everytime because i get comments like "i have more important things to do with my time" and made to feel like a troublecausing liar :mad::mad: Which is THE only reason i am reluctant to ring all the time. But at the same time i see their point and knew they'd say that anyway

Any reasonable person would assume that once the council are dealing with the complaint and know it's an ongoing issue you don't need to and shouldn't keep ringing them up every time. The idea that they would shut your complaint down because you didn't continue complaining is ridiculous leaving aside the fact HO assured me it would not be.

Jakesmummy

Afternoon everyone, hope everyones ok?

My boy has got a poorly tummy at the mo, i thought he was doing his usual trick of saying it so he didnt have to eat his tea at first but omg his belly was sooo bloated and rock solid to touch! he's having a lie down in his bedroom at the mo cos its closer to the bathroom lol!

Sami how did christopher get on at nursery today?

x

gill_81uk

RE the free listings weekend, this is what my email said

[FONT=Arial, Helvetica, sans-serif]On 21 and 22 August 2010!*[/FONT][FONT=Arial, Helvetica, sans-serif]£0.00 insertion fee on Auction format listings with any starting price.[/FONT][FONT=Arial, Helvetica, sans-serif]Open to all users (except business sellers). [/FONT][FONT=Arial, Helvetica, sans-serif]All Final Value Fees and optional listing upgrade fees still apply.[/FONT]

So should be fine EA.

I need to list my medela mini now that I have my medela swing

SugarSpun

ARGH my Lexulous isn't working :mad:

However, I have done wonderful things to my to do list, gone out for a cheeky solo dinner and done a bunch of work. A productive sans-baby time for me! But I miss her now, it's time for Husband to bring her home.

Lovely pictures happening today.

Krystaltips

Mine isn't either Sugar... I thought it was Mfd jinxing it because I have whooped her so much today...

Got the girls in the bath... In Laws are coming tomorrow to take them out for the day... I've been mostly in denial about it... I think it might end in disaster...

But then realised today, no matter how it ends, it's going to start with them coming into the house... :eek: A fair amount of [STRIKE]hiding crap[/STRIKE] strategic tidying will be going on tonight...

MadDogWoman_2

workinmummy wrote: »

MFD love the video, in work so no sound, so don't know what she was dancing too. But she has some serious Shakira moves.:D

I think you meant me WM

There isn't any music apart from what was in her head. All you're missing is her saying "shakey shake"

Be back in a minute just catching up.

3onitsway

Hi - I hope everyone is well.

My baby is in bed, asleep! :T
I think two lates nights of squealing have caught up with her. I still had to sit with her and give her her bottle, but its progress!


I'm feeling slightly better than this morning, but still getting hot sweaty moments (maybe it's my age ) and my throat is sooo sore I can't swallow.

I really want to go to bed, but promised L a movie night with the new Nanny McPhee and popcorn.

MadDogWoman_2

We tried a bit of a change today - no afternoon nap, Daddy did wash and teeth cleaning, Daddy sent out of the house, Mummy reads 3 stories, music on, lie in bed, get mummy to promise to leave landing light on and go to sleep within 5 minutes!

She can have DH up there for an hour or more.

aless02

Oooo, quiet tonight. Just getting things together for a meet-up tomorrow where I can come back and confirm to you all that our lovely weezl is not a builder called Dave.