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~Avon Hints and Tips~(Part 5)

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  • beccaa
    beccaa Posts: 37 Forumite
    Hi guys I am new to avon i got 4 days to hand out books and get them back in the ASM gave me 10. I got no orders :( any tips???
    I havnt yet met with my ASM she posted me avon books through my door before i knew anything about it! Will she have any helpful tips?
    Thanks :j
  • hay how many brochures were people given when they joined?
    mine didn't seem to go far but don't know how to go about getting more.
    Im raring to go but all my books are out so don't know how much more i can do.
    Mum to one gorgeous little boy and one gorgeous little girl.

    Getting married 27th Aug 2011
  • beccaa
    beccaa Posts: 37 Forumite
    I was given ten books
  • Harking back to the subject of prize draws (a page or so back), I used do a prize draw every couple of months as I found it really drew in the customers. I entered every order, regardless of value, and made a point of putting a small slip in with the following brochure saying:

    'The winner of the prize draw last time was ** (initials) from ****** (area)', just so that people could see that someone actually won it. I figured they may even guess from the initials that it was a neighbour which would be even more encouragement to order in future ;)

    HTH
    'Better to ask a silly question than to make a silly mistake' Elliebee's Mum ;)

    Avon Lady 2007-2010
  • :huh::huh:I have to return brochures that I ordered by mistake. Avon have already sent me the correct ones as an exchange so just have to return the other books now. I was trying to find a returns form but could not find anything under the brochure code so now I am wondering whether I need a returns form or not for brochures.

    Has anyone done this before?

    Thanks
  • Lots of Newbies on here at the moment, so I thought it might be a good time to re-post my 'hints & tips':

     When packing up your orders, put each Avon paper bag, new brochure, and any samples or gifts into its own carrier bag (recycle supermarket ones or buy cheap ones on the market). Write the name, door number and cost on the outside. This makes it easy to handle several at one time, as you can loop them on your arm, leaving your hands free to handle the money, and also keeps them dry in wet weather. Of course, for the bigger orders, you can use an Avon carrier bag!

     Each campaign, do a simple spreadsheet showing door number, name, and amount to pay, with a column to tick when delivered. Makes it easy to see what is delivered and what not. I also do totals showing the amount to collect and the amount to pay Avon, the difference being your profit (easier when it comes to the tax return!).

     At Christmas (although you could do it any time of year), I gave everyone who’d ordered, a sachet of hot chocolate and a mini Kit-Kat as an encouragement sit down and relax while looking at their brochure. I plan to repeat the idea for the occasional campaign, by just buying some fun size choc bars to pop in the bag with the order. Word of warning though – do warn people that it’s in there in case of kids or dogs who might get to it first! For the same reason, NEVER put them through the door.

     When I give mystery gifts, I wrap them in cheap coloured tissue paper (Poundland do a pack which lasts ages) and seal with a small foil sticker – makes them seem more special and lets people know that you didn’t just put in an extra item by mistake!

     On the bottom of the ticket showing which day you will collect the brochure, put a section for people to keep if they are ordering, saying something like ‘your Avon order will be delivered on ***** ‘ Then do ‘amount due £………’ so that they can write in the value of the order. Most people won’t remember to keep them, but at least there is no excuse for not having the money ready ;-)

     When there are sale brochures, open the bags carefully as they are ideal to re-use for delivering books to under-cover areas such as flats.

     Use pencil rather than ball-point to fill in your calling book. It writes in any weather and doesn’t have an issue with greasy or wet pages! Always carry a spare though – you’re bound to drop it at some stage!

     Send a group email or text to remind customers a day or two before placing an order.

     Write the expiry date on each brochure (or print labels). If a customer finds an old brochure, then she’ll know whether or not she can order from it. I don’t put my name on books as the expired ones end up at the tip, and I’m concerned they may be viewed as ‘commercial waste’, so would rather they are not traceable.

     Slip your orders for each campaign back to back into a display book (the sort with clear plastic pockets inside). It makes them much easier to deal with when you come to sort out your delivery.

     When packing orders, start with the smallest or most obvious and work up to the larger ones. By the time you get to the very complicated ones, you will have less to sort through! Don’t spend ages looking for an item you can’t find, but put the order aside – you’ll come across the item by accident eventually. Always have the relevant books to hand so that you can check what you are looking for; I’ve wasted many an hour looking for the wrong thing!!
    'Better to ask a silly question than to make a silly mistake' Elliebee's Mum ;)

    Avon Lady 2007-2010
  • they are good tips thanks :)
    how long do people leave the brochures with customers?x
  • Thanks Ellibee they are a good tips. i need all the help i can get.
    Mum to one gorgeous little boy and one gorgeous little girl.

    Getting married 27th Aug 2011
  • Not sure if these links are allowed (I'm guessing so as I'm not advertising purely my services) but I thought I'd share in case they are of use to anyone!

    17- http://www.e-pages.dk/uk_avon/215/

    17 sale- http://www.e-pages.dk/uk_avon/216/

    18- http://www.e-pages.dk/uk_avon/213/

    18 sales- http://www.e-pages.dk/uk_avon/217/
  • Aesop
    Aesop Posts: 23,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Domsmummy wrote: »
    hay how many brochures were people given when they joined?
    mine didn't seem to go far but don't know how to go about getting more.
    Im raring to go but all my books are out so don't know how much more i can do.

    whoever signs you up, should give you 20 books, they are paid for 20 books.

    If you want more, you can try asking the person who signed you up if they have more spare, but they may not.

    to be honest when you are first starting out, 20 is enough, because, ok, you will lose some books. But when you start buying your own books, and have to pay for them out of your discount, you will realise why it is a good idea to not buy lots of books unless you are making a high number of sales regularly.
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