cataloge insurance

amersall

nanna58 wrote: »

Hiya :j

the letter has come from "Shop direct ins" yes i think they do need more info so ill fill it in and send it back.I think the letter i sent to fos contained more than the one to them.BET I GET A LOAD OF AGGRO !!!!:eek::eek:

Ooooooooo :eek: get it sent back, they have to act now fos (i am sure they have been in touch with them) is involved:cool::cool: if they give you any aggro send them to me :mad::mad::mad: i will give them "catalogue ppi"
:rotfl::rotfl:

nanna58

Hiya :j
well listen to this....... Now i think cataloges are all of the same group... so today i have had an invitation to take up Great universal with a free gift!!!! now surly if i did they would send a contract and i would have to sign it equaling my signature mmmmm interesting:):)

di3004

Very interesting indeed nanna and good point made there.:D:T

I will try to come over and chat to you all later, not had the chance to post anywhere the last few days, but hope your all well, and please say hello to everyone for me, thanks nanna. XXXX

nanna58

:j:j:jHello Di

lovely to hear from you how are you and the family?

:A:A

di3004

nanna58 wrote: »

:j:j:jHello Di

lovely to hear from you how are you and the family?

:A:A

Hi nanna.

Bearing up thank you.:A

Missing my lovely dad like crazy, but he is no longer in pain which is a blessing, thanks for asking nanna. XXXXX:j:j;)

nanna58

HI DI nd Amersal

I am livid just recieced as letter from l woods who say they have not had my questionaire i posred it on the 14 july unfortunatly not recorded , they answer the mis selling on what they think and basically say i do not have a claim as they say they did the questionaire on the phone i genualy do not recall this .they say as it was sold before dec 2003 the fos may not be able to help
and they will not pay out !!!!! What can i do now if anything?

nanna58

Note from the spelling mistakes i am shaking

nanna58

I have printed off the template from mse "not happy with reply " and intend to sent that

nanna58

hullloooo

can you let me know how i change the red on the questionatre to blue as i cant print it off correctly and i intend to send it off again with my letter.not being fobbed off!!!!

di3004

Hi nanna

Hope your well.

And how annoying.........:mad:, they seems to get themselves out of it if they were not governed by the FSA etc, but do not worry nanna, this can I'm sure go the "insurer/underwriter" direction instead as another avenue to take if this is the case.

The FOS have suggested this direction for the ones in the same position, for example if they were not regulated but the insurer/underwriter themselves would have been.
The FOS are trying to make these responsible as well, as they would also be liable, for instance to have approved this from ths start sort of thing.

What I would do then in your case first, is contact the FOS as a general query, on the free phone number and explain your problems here, and see if they mention anything about the underwriter/insurer, if they don't then bring this up yourself, they should I imagine suggest it anyway.

Its another avenue to take if all else fails.
http://www.financial-ombudsman.org.uk/contact/index.html

Hope this helps nanna, or maybe amersall may have some advice on where to go from here otherwise for you.;)XXXXXXXXXXX