cataloge insurance

Hi

could someone tell me if i am able make a claim for insurance with my cataloge they call it "Extra care advantage" i have tried to make a claim today and because my work has not reduced my hours enough!!!! no joy.
thank you
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Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    nanna58 wrote: »
    Hi

    could someone tell me if i am able make a claim for insurance with my cataloge they call it "Extra care advantage" i have tried to make a claim today and because my work has not reduced my hours enough!!!! no joy.
    thank you


    Well hello there nanna :):D, hope your well.

    Now you go for this, if they are not paying out then the policy is worthless to you.

    Complete the FOS questionnaire, the FOS have issued these to make a complaint against who is responsible, and keep a copy in case you need to complain to the ombudsman later on.
    These questionnaires are used now instead of writing letters and to make a reclaim against any ppi product.

    You will find this further down the page as Stage one on here:
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

    They have 8 weeks in full to respond with a decision.

    Good luck nanna, keep at them and ask for further help if your require this.;)

    Di
    X
    The one and only "Dizzy Di" :D
  • nanna58
    nanna58 Posts: 971 Forumite
    Thank you di

    certainly will do that . Ive been dithering and posted in the wrong place on "successes" i think plz delete me (cos not everyone knows im old,Only you)

    loads aluv
    nanna xxx
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  • di3004
    di3004 Posts: 42,579 Forumite
    nanna58 wrote: »
    Thank you di

    certainly will do that . Ive been dithering and posted in the wrong place on "successes" i think plz delete me (cos not everyone knows im old,Only you)

    loads aluv
    nanna xxx


    Hi nanna

    Do not worry, we all do it.:D So no worries and not only that the more than can see the better, as others may also have experience of dealing with catalogue companies as well.

    Hey your so young at heart and I do know that.:A

    Keep me posted on this nanna and I will help you step by step of the way okay.;)

    Love
    Di
    XXXXX
    The one and only "Dizzy Di" :D
  • nanna58
    nanna58 Posts: 971 Forumite
    Sorry di to be thick have looked questionaire do i sent all that off to cataloge:D:D:D:o
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  • di3004
    di3004 Posts: 42,579 Forumite
    nanna58 wrote: »
    Sorry di to be thick have looked questionaire do i sent all that off to cataloge:D:D:D:o


    Hi nanna

    Sorry for the delay in getting back to you.

    Yes you send the FOS questionnaire to whoever sold you the product, so if the catalogue company added this, then you pursue them.;)

    And nanna your certainly not thick.:):A.
    Good luck with this XX
    The one and only "Dizzy Di" :D
  • nanna58
    nanna58 Posts: 971 Forumite
    Thanx di :j
    i have filled it in online and printed off. It would not let me print signature so i assuming its ok to sign by hand:)
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  • di3004
    di3004 Posts: 42,579 Forumite
    nanna58 wrote: »
    Thanx di :j
    i have filled it in online and printed off. It would not let me print signature so i assuming its ok to sign by hand:)


    Wow that was super quick nanna, well done.:T

    Yes that is fine to sign by hand.
    Keep a copy as well.

    Fingers crossed for you nanna.:j:beer:XXX
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Forgot to mention as well, if you can manage it , do not use normal post, post at your local post office for proof of delivery.;)XXX
    The one and only "Dizzy Di" :D
  • nanna58
    nanna58 Posts: 971 Forumite
    tthanx di
    will do
    xxxxxx
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  • di3004
    di3004 Posts: 42,579 Forumite
    nanna58 wrote: »
    tthanx di
    will do
    xxxxxx


    Your very welcome nanna:beer:XXXXX
    The one and only "Dizzy Di" :D
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