valued opinions

nottoolate

seems that every time you get to £9 or there about all the new surveys dry up for ages and ages :?

nottoolate

"You may have noticed the cost to redeem retail vouchers has increased by £0.50 in Valued Opinions Currency. This means you’ll need £10.50 in your Valued Opinions account to cash out for a £10 retail voucher.

The Valued Opinions panel has grown significantly over the last few years and since more people are completing surveys - we’re having to procure and dispatch more vouchers than ever before.

As a business we’re regularly looking at the numbers and noticed costs associated with buying and delivering vouchers have increased significantly over the last few years.

Unfortunately, this means we can no longer absorb all of these costs and we’ve had to increase the redemption level to continue offering your favourite retail vouchers.

We guarantee that we won’t apply further increases to your redemption levels in 2014."

libra10

I received the same email and am quite annoyed about having to pay to receive vouchers.

The Valued Opinions panel has grown significantly over the last few years and since more people are completing surveys - we’re having to procure and dispatch more vouchers than ever before.

If VO has grown so much in recent years, surely they must be making more money, and can absorb the costs themselves?

apga

Yes, I also got the email about this today - just when I had reached £9.75!!

droopsnout

Makes them even worse value. Shame on them. There are plenty of sites that reward better than this.

As I said in earlier posts, I've more or less finished with this lot.

chels

To make matters worse, I seem to be receiving an increasing number of survey invites giving a reward of £0.75 for a 20 minute survey whereas previously they always paid £1.00 for 20 minutes

droopsnout

That's what I complained about earlier, chels. £2.25 an hour is not enough for me.

jenniewb

I am so annoyed no warning was given! I tend to take out my vouchers in one go and use it to treat myself when I've had some bad news or something difficult I've had to go through. I've just spent a long few months in hospital and was looking forward to treating myself with that VO money and was literally this weekend about to take it all out.
I stand to lose about £7.50. I know I have a lot anyway, but being that without this money I can just about afford a pair of socks-from Primark at the moment the extra £7.50 I stand to lose just seems unfair- it's not as if that money was just given to me, it took my effort and my focus at a time when the last thing I felt like doing was focusing or answering repeted questions on my age range and ethnicity and so on.

So now £10 is worth £10.50? I could understand an additional 50p per transaction, but 50p per £10 makes me think they're trying to make profit from those filling out surveys. It does make me think twice about using their survey site and am not so sure I'll be taking them seriously especially that final threat that they "can't be sure of further costs in 2014". And how exactly does it cost additionally for them to obtain electronic vouchers? I get that others have costs with postage, but the electronic versions??

libra10

I agree with your comments.

Is this the way other survey companies are going to go? Panellists are paid little enough when you think of the time spent answering their surveys.

On VO's Facebook page, a couple of members have posted their dissatisfaction, it might be well if other panellists added comments.

https://www.facebook.com/ValuedOpinions?fref=ts

Makeandsave

Post on there facebook tell them how you feel.