Tesco misprice policy discussion area part 8

COOLTRIKERCHICK

fair comment if you caught....going over board with the amount of r & r in one go..... but where i stand my ground.... is in the man-handling..bully boy tactics.....i will NEVER be treated like that..as i never treat other people like that..... and even though i am only 5ft and a fart....i stand my ground when it comes to manners and respect for people...BUT.. and this is the BIG but... if they show.. or talk down to me....( ok.. most people do but thats a height thing)..then i really do stand my ground...and i turn into another person then...

lets be truthfull here.....the security guards that i have seen in tescos...do they just like uniforms or what....yes they might be big.....but thats about it....

oh.. yes another ...thought have they got to have a licence to be security... like boncers on a night club door.... have they had official training on how to act.. and handle people...? i know that remark is a bit ott.. but at the end of the day they are doing a similar job to a bouncer...


also are you finding the cs people nice and helpfull or just horrible and poo faced ?....

Hey_Dude

ben500 wrote:

Well DD your certainly entitled to your opinion but I think if you look back over the misprice thread which has been running for over a year now you will see that we are not talking about a "few" errors here, a closer look will give you an insight into some of the tactics being deployed by individual managers to avoid complying with their obligations.

Absolutely.

And if you focus just on mis-prices.....

A while back there was a mis-price with PSPs - not the current one but a straight-forward mis-price with a wrongly priced SEL.

As some Dudes here know my local Tesco played dirty and destroyed the SEL and put a new one in its place - lied about this - and made the Dude look like a fool.

The store manager inferred that I was close to being banned.

Since this time I don't R&R at this store and usually restrict myself to having R&R fun during my work around the country.

The reason - becuase I actually shop at my local store - yes, it's true, I give my local Tesco store money and don't ask for it back......

However it's usually only a few items - now and then - as my woman does a weekly on-line big shop.

As part of this ad hoc shopping in recent weeks I've been overcharged on some chicken fillets, flowers and yoghurts.

All of these unitentional on my part - I just check my receipt - but because of my R&R profile at the store I can't risk going to CS as I don't want to be banned!

So the point I'm trying to make is that Tesco Price Integrity is not restricted to the odd item here and there - "unlikely event you are charged too much" my bottom - they are consistently wrong and overcharging many consumers on a daily basis with many different items.

Yes - even now some poor old granny is paying too much for her Friday nght faggots and peas and Tesco must be punished by the great and the good also known as 'R is for Refund and Retain'.

Duder

Hey_Dude

honest_geezer wrote:

Tried with an undercharge but the woman was dead cheeky and told me it did not apply - where do I stand?

Just on your feet.

It's not an over-charge so count your blessings that you got the item at a lower price!

Now go and find some mis-prices!

Duder

Danlaur

Without Prejucide....

This is a bit long winded, & I will try to keep it brief ( Honest ! )

I am well aware of some peoples thoughts about Ts overpricing & that is one issue, .... however, What you are all talking about ( Fraud) can actually legally termed as DECEPTION or THEFT

This link covers many types of deceptions commonly practised..... ( Look particularly at obtaining property by deception , Evasion of liability, Pecuniary Advantage etc.... ) it is all a very complex field

http://www.kent.ac.uk/law/undergraduate/modules/criminal/downloads/deception_revision_06.doc

In fact, I also consider, that this scenario could simply be considered as theft...
(a person is guilty of theft if: he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it. )

Whilst dishonestly is not defined in law, what is NOT dishonest ( Lack of integrity ) is.... eg trying to seek rightful owner to return etc....

In caselaw, R v Ghosh (1982), the term was considered as follows

Were the person's actions honest according to the standards of reasonable and honest people?" If a jury decides that they were, then the defendant's claim to be honest will be credible. But, if the court decides that the actions were dishonest, the further question is:

"Did the person concerned believe that what he did was dishonest at the time?"

If not criminally liable, ( & I suspect it just might be the case )I would imagine that it is morally WRONG to purchase goods, knowing that under Ts trading policies, that you will be able to claim a FULL refund whilst retaining the goods....

Take Care

Danlaur

biglugs

If they ever take anyone to a room and threaten you with the police I suggest you get your mobile out, dial 999 and demand a police callout because you are being illegally detained against your will. Mr T will have kittens, because the police will go mental with them for wasting their time.

mcdonag

COOLTRIKERCHICK wrote:

fair comment if you caught....going over board with the amount of r & r in one go..... but where i stand my ground.... is in the man-handling..bully boy tactics.....i will NEVER be treated like that..as i never treat other people like that..... and even though i am only 5ft and a fart....i stand my ground when it comes to manners and respect for people...BUT.. and this is the BIG but... if they show.. or talk down to me....( ok.. most people do but thats a height thing)..then i really do stand my ground...and i turn into another person then...

lets be truthfull here.....the security guards that i have seen in tescos...do they just like uniforms or what....yes they might be big.....but thats about it....

oh.. yes another ...thought have they got to have a licence to be security... like boncers on a night club door.... have they had official training on how to act.. and handle people...? i know that remark is a bit ott.. but at the end of the day they are doing a similar job to a bouncer...


also are you finding the cs people nice and helpfull or just horrible and poo faced ?....

Yes, they have to have an Security Industry Authority (SIA) licence and it must be visible at all times to the public.

Most of the 'security' I see in tesco do not have their licence displayed and I would challenge anyone who doesn't because they have possibly not got one.

I know loads of 'security guards' who are not actually qualified guards as such, they have completed their training but are awaiting their licence from the SIA. They can only be employed as security guards if they are employed by an approved SIA contractor. At the time of writing, Tesco, is not an approved contractor. So they must be being paid by a security firm that is.

Furthermore, I know of a few tesco guards who have not completed the training at all and as such are in effect working illegally and do not have authority to apprehend or arrest. There is one of these working in Harford Bridge, Norwich as I write.

If I am approached by security, the first thing that I ask is can I see their SIA licence if they fail to provide it, then they have no legal authiority over you.

Jack's_Dad

Danlaur wrote:

Without Prejucide....

This is a bit long winded, & I will try to keep it brief ( Honest ! )

I am well aware of some peoples thoughts about Ts overpricing & that is one issue, .... however, What you are all talking about ( Fraud) can actually legally termed as DECEPTION or THEFT

This link covers many types of deceptions commonly practised..... ( Look particularly at obtaining property by deception , Evasion of liability, Pecuniary Advantage etc.... ) it is all a very complex field

http://www.kent.ac.uk/law/undergraduate/modules/criminal/downloads/deception_revision_06.doc

In fact, I also consider, that this scenario could simply be considered as theft...
(a person is guilty of theft if: he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it. )

Whilst dishonestly is not defined in law, what is NOT dishonest ( Lack of integrity ) is.... eg trying to seek rightful owner to return etc....

In caselaw, R v Ghosh (1982), the term was considered as follows

Were the person's actions honest according to the standards of reasonable and honest people?" If a jury decides that they were, then the defendant's claim to be honest will be credible. But, if the court decides that the actions were dishonest, the further question is:

"Did the person concerned believe that what he did was dishonest at the time?"

If not criminally liable, ( & I suspect it just might be the case )I would imagine that it is morally WRONG to purchase goods, knowing that under Ts trading policies, that you will be able to claim a FULL refund whilst retaining the goods....

Take Care

Danlaur

I would presume that you are a lawyer or someone training to be one as like most lawyers you only look at one point of view. All the things you say may well be correct but do they not apply to Tesco as well

When they are made aware of an overprice it continues unabated for weeks in some cases, is this not theft

COOLTRIKERCHICK

thanks mcdonag for that.... so now we know if a security guard have not got their SIA licence/badge..that they have no right to question....man-handle..threat.... etc...

another question.. please.. so hope you can answere this one as well macdonag....

has the badge../licence... got to be displayed when they are talking.. cautioning....threatening etc... in other words if you are approached by them on an official matter.. has the badge got to be displayed.. or seen by yourself... like a name badge type thing... in view to see......

ben500

COOLTRIKERCHICK wrote:

thanks mcdonag for that.... so now we know if a security guard have not got their SIA licence/badge..that they have no right to question....man-handle..threat.... etc...

another question.. please.. so hope you can answere this one as well macdonag....

has the badge../licence... got to be displayed when they are talking.. cautioning....threatening etc... in other words if you are approached by them on an official matter.. has the badge got to be displayed.. or seen by yourself... like a name badge type thing... in view to see......

The badge must be clearly displayed when on duty and presented for examination upon demand

ben500

Danlaur wrote:

If not criminally liable, ( & I suspect it just might be the case )I would imagine that it is morally WRONG to purchase goods, knowing that under Ts trading policies, that you will be able to claim a FULL refund whilst retaining the goods....

Take Care

Danlaur

Imagination is often far removed from reality and has no basis as fact in law, if you are studying law as another poster suggested then I would also suggest you pay more attention in class.