Tesco misprice policy discussion area part 8

COOLTRIKERCHICK

surely... t.s would only be interested in the over price... not tescos personal policy of r & r...( i might be wrong )
and would be interested in that side of it...

as for the police... they might have said it was a personal /civil matter... and no criminal act as such has been done... as you did pay.... and now only trying to impliment mr t.. policy...as they might not get involved...

also .. what is the legal meaning of the word fraud.....?

yes you know you are going to be over-charged... but also....tesco know that... they is an on-going problem with games being mis-priced... and not updating their pricing system quickly... to correct it...or send out memos to stores.. once r & r's are logged...

so is tescos commiting fraud by mis-leading us when it comes to pricing.../over charging....


i personally would have kept my gob shut... and asked for a lawyer...

as our biker moto goes...

treat me good ..and i will treat you better

treat me bad.... and i will treat you worse...

jim._2

gravy173 wrote:

Bit of a story to tell...
He then told me my pictyure would be circulated around all the stores in the area and that i was banned from his store.

The words act, protection and data spring to mind. I'm not sure if applicable here, but certainly worth looking into.

If they are storing "personal data" about you do their systems comply with all the necessary legislation/legal requirements to ensure that data is secured from unauthorized use?

Clasics

AFAIK they are NOT allowed to share your picture with any other store (or even take your picture) unless you are a shoplifter. And there is NO WAY they could ever get a court of law to convict you of shoplifting in an R&R situation.

smartsuit

Back onto the Dreaded Xbox360 Topic.
Had a letter from the ASA Advertising Standards Authority today. They are going ahead with my complaint (Much to the disgust of some members here I expect!) Tesco H/O have not given me thier Final answer yet though so I have asked ASA to hold off until they do, if I am Refunded then the complaint will be withdrawn.

jim._2

This might be completely wrong, but those waiting on the xbox/ps2 (not me - I don't really need one).

When you buy something from Tesco's you are entering into a contract - a contract based on their advertised promise. Their failure to honour this contract is therefore a breach and you may be able to sue them in the small claims court - i'm sure they'd love to see you there. Also, if you paid by credit card, the credit card company are equally liable so you could sue them.

Just a thought ....

WELSH-DRAGON_2

@ gravy173, sorry to hear of your troubles. I stopped R&Ring for awhile because I hated the confrontation that I had in my local store.

However, in the last 2 days I have had around £55 worth of freebies from Mr T although the one refund I got today the CS was abit arsey with me and after being followed around my local store for "daring" to hand over money off vouchers at a till I am trying to stay low under the radar.

Welshy x

normal

I had an unpleasant experience too. Thankfully not quite so heavy handed. I bought 5 PSP games and had the manager come and see me. He was politely intimidating and told me that I was abusing their policy. I said I'd bought lots of food in the past which was R+Rd and no one ever complained.
He said he believed I was deliberetly defrauding the company (he may have a point there!) but I held my ground. He gave me the games but said if I ever tried to defraud the store again then he'd ban me from the store. I asked if this meant I could never claim R+R again from that store and he only said that if he believed I was defrauding them. How he decides that one is any one's guess!
Can they ban people from stores without some sort of court order? Also found out that they are not willing to give more than their first name to customers to make a complaint. He had a very common name.

TBH, I'm an R+R virgin and found the whole experience very unpleasant. I'm still not sure if it's put me off or provoked me into becoming a serial R+R'r!

savvykaz

I work in retail (albeit NOT Tesco!) and yes they are allowed to take anyone' s picture if they think they are "up to no good".
Secondly I think some people are getting a bit greedy with R&Ring and eventually Tesco will abolish this policy, so let's all be reasonable - 4 or5 games consoles or half a dozen games at a time are just taking the p**s a bit!

bassman

Dry_Flood wrote:

Tesco - Burton on Trent
Adults Book - Jacqueline Wilson, Love Lessons.
Price on book £3.73
Scans at £4.97

My very first R&R.
My store doesnt have a scanner. Anyone know of any stores around me that do?

This should be in the discussion forum.... but I don't know how to reply to this question in another forum...

Alfreton, Derbyshire - Next to speciality foods aisle
Andover - Pet food aisle
Ashford (Middx) – Near medicine, and one near toiletries
Ayr - cd/dvd aisle

Ballymoney - bottom left corner of store beside men's socks
Banbury - next to staff entrance to bakery, besides menswear.
Barnsley doesn't have one!
Barnstaple, Devon - Pillar in toys aisle
Barrow in Furness - One by the clothing department right next to the electrical helpdesk
Barry store - one scanner at the top of the clothes section and one scanner in the first row of freezers
Basildon Mayflower Trading Estate - there's a scanner in the middle of aisle 9
Batley, West Yorkshire.- 1 in the nappy aisle, 1 in the home baking aisle
Bedford Cardington Road: - Haven't got one (as far as I know).
Bedford Goldington Road: - aisle 9 (washing powder) - reported broken
Belfast Knocknagoney - top right hand clothes, and first freezer aisle
bicester - biscuit aisle
Blackburn – no scanner/ not located yet
Blackpool - aisle 9, and one in the clothes (at the top)
Borehamwood - in the seasonal isle opposite fruit and veg!
Bournemouth Castle Lane - Either seasonal aisle or washing powder/liquid just off the main middle aisle
Bradford, Canal Road - End of microwaves (electrical aisle)
Bradford, Gt Horton Road - halfway down small aisles on left after entering the store
Brighouse - 2 clothing and pop
BRISTOL EASTVILLE - Near the bread and was working last time I was there.
Bristol Bradley Stoke - couldn't find a scanner... SELF SCAN
Brookfarm, herts - Homewares section & tea/coffee aisle
Brookfield A10 - Tea/ coffee and homewares
Broadstairs, men's clothes - not working last time I went there
Burnage, manchester - Aisle 14, reported broken, and near clothes
Burnley - one on pop and one in clothing
Burscough - new shop - the board is up but no scanner yet
Bury there is one in the baby/ toy aisle. SELF SCAN

Camberley, The Meadows - Near deodorants Possibly one near kitchen area.
Cambridge Barhill Extra A14: - Upstairs in the clothing area (not convenient - quite a trek!), also Pillar under escalators near to books/stationery
Cambridge Milton - On the wall - next to the clothes section
Cambridge Newmarket Road - the nappy/baby food aisle as well as a well-hidden one in the far right-hand corner.
Cambridge Fulbourn - Past the Toiletries on the right hand side just as the clothes section starts
Carlisle (warwick road) - Scanner removed
Carlisle (city centre) - no scanner
Catford - aisle 22, household
CHELMSFORD RIVERSIDE- near the mineral water
Cheltenham – Sweet aisle, and near the toothpaste
Chester-Le-Street, Co. Durham - next to tea and coffee
Chesterfield - in the clothing on the wall of the changing room, BROKEN
Chichester – Aisle 13 (lager, water, drinks)
Chorley - at rear of escalator near mops, second scanner upstairs by the childrens clothes
Clitheroe - no scanner/ not located yet
Clevedon - Aisle 9 next to the teabags
Cleethorpes (Hewitts circus) - Aisle 7 - near washing up liquid
Cleethorpes – Before CD sections (seasonal goods aisle)
Coatbridge Faraday ret Pk - Near towels or pencils, and one near sweets.
Colchester, Highwoods - Scanner on pillar in mens clothing section
Coulby Newham – Clothes (mens)
Coventry (Walsgrave triangle nr J2 M6) - Checker in the toilet roll aisle, and also one near the changing rooms
Coventry Arena Extra- soft drinks aisle (broken for past 4 weeks), One in isle 30 by tissues and another in clothing dept. behind jewelry counter
Coventry Walsgrave (not Extra detailed by Walsgrave Matt)- Next to pharmacy
Crewe Big Tesco - Soft drinks Aisle, - Cereal Aisle - a little more discreet!Cumbernauld - In the games aisle, and near the drinks (cordial/juice) and upstairs near shoes

Denton - Tesco Home (on crown point retail park)- on one of the cd aisles (upstairs).
Didsbury, manchester - No Scanner
Dinnington - Electricals aisle
Doncaster Extra has one in the clothing section, On the isle between childrens and womans clothes, and one in the crisps aisle
Downham Market - Halfway down tinned fruit aisle
Droylesden (Manchester) – Pet aisle. SELF SCAN
Dundee Kingsway - 1st one is located 2 down from the Seasonal aisle on at the household section on a pillar. 2nd one is located in the tea / coffee / seasonal aisle
Dundee, South Road, Lochee - On the left, just past the cd's etc, beside the clothing on the back wall, on back wall near lightbulbs and booze
Dundee, Lochee - NONE - but not as inconsiderate as Riverside as they are just an ickle shop in comparison.
Dundee, Riverside - NONE - HOW INCONSIDERATE!!!!!!
Dunstable/Luton (at the Halfway pub) - clothing section and a second one which I *think* is in the pet food
Durham Xtra – Health and Beauty, and Clothes

Edinburgh, Corstorphine - end of tins aisle, near tuna and sardines
5 Ways/Edgbaston Store - near the electrical and clothes section
Elgin - scanner at ladies clothing dept.
Ely, Cambs - CD/PC games aisle
Evesham, Worcestershire - Clothing Department & Crisps and Snacks Out of Order.
Exeter Vale, Exeter Devon – Aisle 12 and near toiletries
Exmouth - next aisle over from cd display (reported not working)

Falkirk Retail Park - Scanner at the CD isle, how handy !!!!!
Faversham, children's clothes and wine aisles
Feltham, Faggs Lane - Seasonal promos, and near freezers
Fleetsbridge Poole – One in the toiletries aisle (not working for some weeks) and one in the cereal aisle.
Flitwick - Clothes
Formby - Clothes

Gateshead – 1 scanner, location unknown
Glasgow Maryhill – Near the shampoo
Glasgow xtra St Rollox – sweets aisle, clothing section, near the books, near biscuits
Gloucester cattlemarket - None
Goodmayes: Aisle 16 (Currently breakfast cereals) Broken one by the Stationery/Music CD area.

Handforth Dean - Meanswear
Haslingden - one on greeting cards and one on aisle 19. SELF SCAN
Havant, Hampshire - 1 Next to Ladies San products, 1 On end of biscuit aisle.
Heanor - pet food isle. SELF SCAN
Hindley - relocated to baby bedding/ toy aisle
Horesham – 3rd or 4th aisle on the right from the entrance
Horwich Middlebrook - in ladies clothing & in middle of toiletry aisles, near hairdryers, etc
Horwich - one between womens and kids clothes and one between mens razors and shampoo.
Huddersfield - no scanner/ not located yet
Huntingdon: no scanner/ not located yet

Ilkeston - scanner removed - Store under re-fit - SELF SCAN
Ingleby Barwick - At the end of the shop near the sale clothes, about in the middle
Ipswich (Martlesham) – Near cold and flu (medicines)
Ipswich (Copdock Interchange) - clothing department
Irvine - no scanner
Irlam - Aisle 8

Kettering, Northants - In the clothing section
Kilburnie - loo roll aisle
King's Lynn (Gaywood branch) in petfood aisle.
King's Lynn (Hardwick branch) Does not have one now
Kingston Park - Smack bang in the centre of the store, right next to the freezer Isles, Delhis etc..

Lakeside (Thurrock): breakfast Cereals and in the middle of the clothing section
Leicester Hamilton: End of Books aisle, Pillar in middle of Kids clothing section
Leyland - no scanner
Leyton - No scanner, SELF SCAN
Leytonstone - Aisle 6
Littlehampton – Right near cust svce desk
Liverpool, Old Swan - In the clothing section on a post
Long Eaton (Notts)- non food frames, vases etc and washpowder, clothes
Longton Xtra Stoke, Aisle 11
Longton - Aisle 13

Macclesfield - Toiletries aisle and near dairy - reported broken
Maldon, Essex in the middle of the aisle by the housewares and baby items.
Mansfield (Ollerton) – Cooking sauces
Mansfield (Oak tree lane) – unknown
Mansfield Town Centre - Unknown
Meir. Staffordshire - on pillar in aisle between bread and cakes

New Malden is one in crisps and snacks aisle right at end, toiletries aisle
Newmarket – near the eggs
Newton Abbot - None
Newton Ayciffe - Just around the corner from the cds, and in the drinks aisle
NORWICH, Ipswich Road - * Pasta aisle, * near CDs
Norwich (Blue Boar) – near toilet rolls
Notts:Hucknall - in ladies clothing and washpowder aisle
Notts - Top Valley - no scanner/ not located yet
Northampton Mereway is in the last frozen food aisle before reaching the wine section.

Oldham (westwood) - no scanner
Oldham – huddersfield Road – no scanner

Pitsea, Basildon - Clothing
Plymouth LEE MILL extra - clothing dept & used to be one in the biscuit Scanner is located in the DVD or CD, and one a couple of aisles further up.
Plymouth Roborough, Devon - scanner (working) in sauces aisle
PontyPool – Next to fridge/meat aisle, also near teabags
poole Tower Park Extra - With the homeware couple of aisles back from the TV's
poole Branksome - On a column/post near tills, about Aisle 6,
poole Fleetsbridge - With baby food items, but often not working
Portsmouth/Cosham North Harbour - Definitely one in the crisp/snack aisle. The 2nd one is by the Clothing desk
Prestwich - Now removed, no scanners. SELF SCAN
Prescott has 2 - 1 in aisle 15 or 16, 2nd round corner from changing rooms.

Quedgeley Gloucester - Aisle 10 not checkout end

Reading Extra (Napier Road) Scanner in between Freezer section, also near CD/DVD
Redcar: x2 Bread & Sweets Isle
Rochdale (extra) - Near to Music/CD/DVD section on a pillar.
Rochdale, silk st - Opp womens clothing and bedding
Romford (Gallows Corner) - cereals aisle
Rugby - baby toiletries

Scarborough - None
Sheffield – no scanner/ not located yet
Sheffield Infirmary in Hillsborough – centre of the store & freezer section.
Shirley (Hall Green, w mids) - Very back right near emerg exit & freezers
Shoreham Holmebush – CD section
Slough Xtra – Toys aisle, cereal aisle
Solihull Xtra - 1st floor, back wall near electricals and CDs
Southport - one in ladies clothing
Southampton (Bursledon towers) - opposite Spirits aisle (poss 20)
St Helens, Merseyside in the crisp aisle, 2nd by the books and cds (Not working) SELF SCAN
St. Neots: - Near CD's and Clothes at the end of the Birthday cards aisle, also pet food aisle
Stevenage - Cereals, and DVDs/ CDs
Stockport xtra (Portwood) - aisle 7, reported broken (25/02/06) and near electricals area. SELF SCAN.
Stockton (Extra) x2: Books & Biscuits Isle
Stratford is down the cokes aisle, very close to the central aisle.
Sunbury - One near escalator near books, and one in aisle 10
Swansea (Forestfach) - Scanner is at the end of aisle 7

Thornton Heath - in the clothes section (toddler), and also near the wines
Tiptree - In the booze aisle!
Three Bridges (town??) – Near entrance, 1st or 2nd aisle on the right
Toton (notts) - entertainment and biscuits (bread end)
Tower Park - towels and sheets aisle
Trowbridge - clothing isle, soft drink aisle (freezer end)
Twickenham - Biscuit aisle

Walkden - Near to Bread aisle
Warwick. Apparently used to have one but it was taken out!
Warrington - right in the middle of the womens clothing section.
Watford Extra – None
Wellingborough – Clothing section
Weston favell Northampton have one now.(I think it is newly installed.) It's in the wine aisles.
Weybridge (Brooklands) – pet food isle (broken), near clothing area on a pillar
Whitstable, aisle 10
wigan - one up stairs near clothes, 1 near frozen meat
Wisbech, Cambs - Clothing section, reported broken
Wokingham - One in medical section, one in handkerchiefs aisle
Worcester (Warndon Villages) - In underwear aisle next to electricals (fruit and veg end of store).
Worcester (St Peters) - Has one, but is currently out or order.
Wrexham - In the toiletries/cosmetics area. Its at the end of the cosmetics aisle

Thanks to Smartie1976 for this....

redmoorphil

The one in wisbech clothing area is broken, but they have just put up a new working scanner on the pet food aisle.