Ebayer won't allow collection

manhattan

mspig wrote:

He is also charging excessively for postage as the amount total comes to £11.93(its 3 babys clothes). The postage was not on his auction as it just had, will sort out postage after auction once it has been weighed at post office. i didn't expect that amount though as it £9.43 postage.

seems a rather high postage charge for 3 babys items?

email them and say due to you living only 1 mile away i will give you £1 for petrol for you to deliver to me,lol saves wrapping them too!

soolin

mspig wrote:

just hold your horses mike230652 i was asking a question not whinging about anything, and i didn't expect the postage to be nearly £10.00 for three newborn babies t-shirts would you?
.

No I wouldn't expect to pay that much at all, but that is why I wouldn't have bid unless I knew what I was agreeing to.

There is often a very good reason why sellers don't show p and p , and you've just found out why.

If the auction offered cheques as well as paypal for payment then you can insist on paying by cheque. However, personally if this seller is going to play hard ball I'd hurry and sort out my paypal account and use that as he will at least have to pay charges, and you'll get more protection than paying by cheque.

Soo

earthmother

I am sure I have heard of a non-performing seller dispute option of excessive/altered postage that will allow you to come out of the transaction without a strike (although of course he could still neg) - may be worth looking into.

Someone on eBay's own Q&A boards may well have a link if no-one here does.

hjb123

I would have found out the postage before bidding - if he would get it weighed before or find out then I would bypass that auction!

I would also never do collection - except for big items like tables or settees etc. There are very few people that live with a few miles of me anyway!

I think that the bottom line here is that you should have waited for the answers to your questions - postage and collection - before bidding.

soolin

earthmother wrote:

I am sure I have heard of a non-performing seller dispute option of excessive/altered postage that will allow you to come out of the transaction without a strike (although of course he could still neg) - may be worth looking into.

Someone on eBay's own Q&A boards may well have a link if no-one here does.

I've not heard of that one and as ebay deals only with specifics and not with intagible disputes I would think it highly unlikely. A normal NPB dispute asks 'has the buyer paid' if yes, dispute closed, if no then NPB given. If there was an option to state that you felt you were being charged too much, then ebay would have to 'judge' that somehow, which would mean employing several thousand people, and then several thousand more to hear 'appeals'.

Ebay prevent people being ripped off on excessive p and p by warning in tutorials to make sure you have read the auction and understand your committments before bidding, where a seller has stated no p and p but asks for buyers to contact him for prices it would be logical to assume that is what people are supposed to do. By bidding and making an assumption about the p and p the buyer has agreed to be stitched up.

Soo

soolin

Incidentally, this is what ebay have to say on the matter:

http://pages.ebay.co.uk/help/policies/listing-shipping.html

eBay encourages sellers to clearly describe the item and postage and packing details in their listings to avoid possible confusion....

When a bid is placed, the bidder is entering into an agreement with the seller to purchase the item, which most often means incurring reasonable postage charges that may also include packing fees.

Where there are disagreements between buyers and sellers regarding postage charges, eBay encourages you to communicate with each other to seek resolution

It then goes on with an example that listing a DVD with post and packing of £25 is excessive, which rather suggests they believe excessive to be up to 25 times more than actual cost..and I'm not sure £10 for baby clothes falls into that range.

Coupon-mad

I once had to pay £2.50 postage for a tiny Thomas Tank toy from less than half a mile away from my house! I was fuming when I found out she was so close and she would not agree to collection! :mad:

I have to say I am on the side of the OP, people buying 2nd hand baby clothes are on a budget, which the seller must realise. The postage seems totally excessive and personally I would NOT pay it, even if it means a negative!

At least you can think of a good negative comment for the seller and I would try referring them as a non-performing bidder too.

3 baby clothes are not worth that postage amount, check out your local car boot sales or charity shops instead, at least you can see (and smell the freshness of!) the clothes first there! Good luck!:o

rushnowt

DrFluffy wrote:

May be he doesn't want you to collect - suggest a neutral place? I've had people who live close to me , or have been in the area, asking if they could come to my home to pick up items they've purchased. My answer is always no - you never know what weirdos are out there!

this is what i would suggest also.

i wouldn't particularly want a stranger turning up at my door either, however theres nothing to suggest that that same stranger couldn't turn up at your door at any time, afterall, our details are easily available for all to see if they wished to.

I think the postage being charged is rather excessive from what you say are the items posted, i would presume this is the real reason for not allowing you to collect, they want the extra money from p&p charges imho. A bit naughty in my veiw but it obviously goes on :cool:

Sorry, forgot to add, thats there is no way on earth i'd pay that amount for p&p for 3 t-shirts, i'd tell them to offer them to next highest bidder and except the neg if they leave one, politely adding that their p&p was excessive and they avoided stating until end of auction

soolin

Coupon-mad wrote:

I once had to pay £2.50 postage for a tiny Thomas Tank toy from less than half a mile away from my house! I was fuming when I found out she was so close and she would not agree to collection! :mad: o

Sorry I still can't see why any bidder believes they have a right to collect. Someone selling 2nd hand baby clothes is likely to have a young baby, frankly when I had my three all under 4 years of age and 1 of them quite poorly for a long while I was in no fit state to have strange people turn up wanting their items. All I wanted was to close the front door and make the world go away so I could look after my boys and try and get my own health problems sorted out.

Coupon-mad wrote:

At least you can think of a good negative comment for the seller and I would try referring them as a non-performing bidder too.

The non performing bidder strike would go on the buyers account and stay there forever. The OP can't do a non performing seller complaint as that is a complaint that the seller won't sell or won't deliver, and rather requires the buyer to actually pay what they committed to pay. A non performing seller complaint does not put a strike on the sellers account anyway.

Soo

black-saturn

I think theres not a lot you can do. You bid on the item not knowing whether or not he would allow a local pick up. You also knew what he was charging for postage. No one forced you to bid. So now you have 2 choices, either pay up and accept the postal charges or don't pay up. If you do the latter you will end up with a permanent non paying bidder strike on your ebay account and possibly also a negative feedback.