Anyone bought from Elite Savings?

ipadlover_3

hope not, its too late I guess everyone's cancelled their order, I have already ordered from currys so I most deffinetly do not want another Ipad turning up on my doorstep now, if some one can come up on to this forum in a few weeks time saying I have received my item from elite saving, I would be gutted.

ipadlover_3

all that effort for nothing!

draba

Update

I reported this to Consumer Direct, who gave me the following advice:

If you can allow me to address your e-mail, in failing to provide you with the goods ordered, the trader may be in breach of contract. This would depend if there was a specified timescale for delivery of the goods in the terms and conditions of the contract. If the trader has not delivered within this timescale, it could be argued that they have breached an express term of the contract. As a result, you would be entitled to a refund of monies paid for the item, including postal charges.

Furthermore, when goods are ordered online or over the telephone, the Consumer Protection (Distance Selling) Regulations 2000 will also apply. This law states that when goods are not delivered after 30 days, the contract can be treated as automatically cancelled and the trader must then provide a refund in the next 30 days.

At this stage, I would advise you to write a formal letter to the company, sending the letter by recorded delivery and keeping a copy of the letter that you write. You should state the legal argument made above and request that they provide the item, or a full refund of monies paid within a set period of time e.g. the next 7 working days.

I have reported this information to Trading Standards, where they will review your complaint and take action where criminal legislation is consistently breached, where relevant and appropriate.

So i suggest making a complaint with them so that the relevant authorities can see how big this issue is and send off your formal letters. A copy of which i will also be sending to the company via email.

micron1217

draba wrote: »

Update

I reported this to Consumer Direct, who gave me the following advice:

If you can allow me to address your e-mail, in failing to provide you with the goods ordered, the trader may be in breach of contract. This would depend if there was a specified timescale for delivery of the goods in the terms and conditions of the contract. If the trader has not delivered within this timescale, it could be argued that they have breached an express term of the contract. As a result, you would be entitled to a refund of monies paid for the item, including postal charges.

Furthermore, when goods are ordered online or over the telephone, the Consumer Protection (Distance Selling) Regulations 2000 will also apply. This law states that when goods are not delivered after 30 days, the contract can be treated as automatically cancelled and the trader must then provide a refund in the next 30 days.

At this stage, I would advise you to write a formal letter to the company, sending the letter by recorded delivery and keeping a copy of the letter that you write. You should state the legal argument made above and request that they provide the item, or a full refund of monies paid within a set period of time e.g. the next 7 working days.

I have reported this information to Trading Standards, where they will review your complaint and take action where criminal legislation is consistently breached, where relevant and appropriate.

So i suggest making a complaint with them so that the relevant authorities can see how big this issue is and send off your formal letters. A copy of which i will also be sending to the company via email.

Thanks for your valid suggestion....Iam going to do the same thing.Lets all do it together

micron1217

Is there anyone whose items are Custom Cleared???????

Zammo76

Its a joke really that it is so difficult for crimes like this to be punished because this guy has more than likely claimed more money by deception than the average bank robber would by doing a 'job'. Yet unlike a bank robber he can do this crime without fear of being caught.


Out of curiosity has anyone tried reporting their experience to the police? As t is a crime obtaining money by deception.

If you type police fraud into google the first site that comes up lets you report fraudulent crimes.

Unfortunately this stupid forum won't let me post a link to it.

gcbelfast

Right i sent the email about an hour ago (cheers adam) and got this a few moments ago:

=====================

Elite Savings

---

Order Number: ###

Detailed Invoice:

Date Ordered: Monday 23 August, 2010

The comments for your order are: ORDER CANCELLED & REFUNDED AT CUSTOMERS
REQUEST

Your order has been updated to the following status:
New status: Update

Please reply to this email if you have any questions.

This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
[EMAIL="sales@elitesavings.co.uk"]sales@elitesavings.co.uk[/EMAIL]
This e-mail is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

===============

If the refund does not appear on my credit card statement within the next few days what is the next step i should take?

tipso_calipso

More fuel to add to the "suspected scam" fire.

I checked the logistics website tracking this morning and found that it still showed that it was waiting clearance. So fired a brief e-mail off to Elite and they answered back quite quickly and simply that it was now out for delivery. Jumped back on the logistics site and magically it was stating that it's now out for delivery! Pretty convenient, eh? Although missing the tracking number mentioned in one of their info pages.

micron1217

tipso_calipso wrote: »

More fuel to add to the "suspected scam" fire.

I checked the logistics website tracking this morning and found that it still showed that it was waiting clearance. So fired a brief e-mail off to Elite and they answered back quite quickly and simply that it was now out for delivery. Jumped back on the logistics site and magically it was stating that it's now out for delivery! Pretty convenient, eh? Although missing the tracking number mentioned in one of their info pages.

Finally custom cleared....thru what service are they sending the item (royalmail/city link/parcel force) and did you get the tracking no for this as well ?????????

ipadlover_3

I have received my ipad but not through elite saving still waiting for my refund from them they said 7-10 days better come by monday