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Help..Faulty memory slot?!?...Buyer wants a refund but could easily swap memory!!!

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Comments

  • liza99
    liza99 Posts: 133 Forumite
    In my listing I wrote information about the Siemens slot and a link to the company...I have checked for information about this particular model but it is not like the Kingston one...but I have specifically asked to the buyers to contact me and ask me any questions...I know the problem with memory slots as well...and I have also know as I have worked in a Computing Department in a College that people who are working there have very good access to all the computing resources...they can easily find or take memory modules, hard drives etc...so it is not a surprise he could do something like that...

    but I do not want to be the looser here...so what can I do?!??!
    No reliance should be placed on the above.
  • bleugh
    bleugh Posts: 1,796 Forumite
    ............tough luck to the buyer

    trouble is though, paypal will let him have all his money back
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
  • liza99
    liza99 Posts: 133 Forumite
    Ok I ask him the laptop model...thanks...let you know as soon as I know it!!!
    No reliance should be placed on the above.
  • rushnowt
    rushnowt Posts: 24,749 Forumite
    I'd personally tell the buyer that you are not prepared to refund, you have proof that the item worked perfectly on sending, the buyer clearly was happy with the item cos he gave you positive feedback.

    I can't understand how paypal can side with the buyer when the seller has proof of a fully working item from an independant witness :confused: where are the sellers rights here :confused: it appears that everything is in favour of the buyer however snidey they may be :confused:
    Nobody can make you feel inferior, without your permission ;)

    Love doesn't make the world go round, it's what makes the ride worthwhile

    ya still freezing :p



  • liza99
    liza99 Posts: 133 Forumite
    You are quite right...the buyer has all the rights while the seller has always to loose everything...delivery costs, item you are selling...that is a disgrace!!!
    No reliance should be placed on the above.
  • liza99
    liza99 Posts: 133 Forumite
    So can PayPal give all the money back the seller...why...so if I do not give the money back I will loose memory slot and money as well?!?!

    Why and when they could this?!?!
    No reliance should be placed on the above.
  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Slightly off topic, but how much did it sell for? I am looking to buy memory just like this myself! :)
    -highguyuk-



  • rushnowt
    rushnowt Posts: 24,749 Forumite
    liza99 wrote:
    So can PayPal give all the money back the seller...why...so if I do not give the money back I will loose memory slot and money as well?!?!

    Why and when they could this?!?!

    i'm no pro when it comes to ebay or paypal, but from what i've read around the boards it seems paypal insist that the buyer return goods to the seller for a refund and the buyer needs to send by recorded means.

    That said, i think it's a ruddy joke that paypal could even consider siding with the buyer in this instance, proof is proof and thats what you have to show the item worked perfectly, if it's not working now then thats the buyers fault not yours, or i'm i missing something ? do sellers on ebay have to give buyers a gaureentee that goods will work/be fully usable for 'x' amount of time and that they have the same statutary rights as buying from a store etc :confused::confused:
    Nobody can make you feel inferior, without your permission ;)

    Love doesn't make the world go round, it's what makes the ride worthwhile

    ya still freezing :p



  • liza99
    liza99 Posts: 133 Forumite
    I have sold this one for 24 pounds plus delivery... and it was perfectly working and I am sure it is still perfectly working unless the buyer destroy the memory slot...I know the clock issue as well but my laptop could take clock 2 and 3 as well and PC100 or PC133... they were both working fine!!!!

    You can see my listing the Ebay listing number is: 120018895341

    This is the first time for me on Ebay...but you never know what sort of people you can meet there...they could be genuine or completely the opposite so how can you protect yourself?!?!
    No reliance should be placed on the above.
  • liza99
    liza99 Posts: 133 Forumite
    I am still waiting for the model of the laptop...I hope he will give me this information quickly as he ask me for a refund!!!
    No reliance should be placed on the above.
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