1p Mobile -Pay as you go!

athensgeorgia

I got the problem with payment card message too. Its very annoying especially when I know there is a lot more than 2p in the account. Would be better if they just cancelled the order or said it was mistake to start with.

lbaxx

athensgeorgia wrote: »

I got the problem with payment card message too. Its very annoying especially when I know there is a lot more than 2p in the account. Would be better if they just cancelled the order or said it was mistake to start with.

call your card company, i did and the card company confirmed they took the money from my account yesterday(£1.00 instead of £0.01p), so i sent them an e mail stating that.

gaz1990_2

I also had an email about my card not being processed, I called them up and they said to call my bank about the issue, although I know this debit card is absolutely fine and has substantial funds. I called them up the second time, gave them my card details again and they said that I should receive them tomorrow. I had the lady confirm that the order total was 2p incase they tried to get any more out of me.

The number I called them on was 0800 0928 244, I pressed 2 to get through to the cancellation department as I couldn't navigate myself around and this departments normally a lot better when it comes to sorting things out.

wishuponastar

i placed an order for one of these phones yesterday, got the email saying insufficient fund/problem with payment and i checked my bank and diala phone have taken 2x£1 amounts off the card, despite only being one order and when i check in my account it only shows for one order.

Weird, anyone else had this? should i contact bank or dialaphone? I dont understand how it could be £1 they have taken when i only autorised 1p. but as i dont have a printer when i did the order there is nothing to say it is only 1p i authorised....

Does anyone have a screen shot or will i need it?

lbaxx

wishuponastar wrote: »

i placed an order for one of these phones yesterday, got the email saying insufficient fund/problem with payment and i checked my bank and diala phone have taken 2x£1 amounts off the card, despite only being one order and when i check in my account it only shows for one order.

Weird, anyone else had this? should i contact bank or dialaphone? I dont understand how it could be £1 they have taken when i only autorised 1p. but as i dont have a printer when i did the order there is nothing to say it is only 1p i authorised....

Does anyone have a screen shot or will i need it?

Yes I have a screen shot of it. From the website stating it is £0.99p........ sorry £0.01p !!!!!!!!!!!!!!!!!!!!

gaz1990_2

I've just uploaded a screenshot of the actual phone on the website if that's what you mean:

img691.imageshack.us/img691/8216/1pphone.png

SUPERJULES

summerof0763 wrote: »

i got this one to,guess we are not getting them

I got it too and they have the cheek to put make sure funds are available!

flush_the_hamster

Don't know why they need to verify bank details etc. Just checked my credit report (I do so on a daily basis) and can see that dialaphone carried out an unrecorded enquiry on me for anti-money laundering purposes...so they should know who I am!

jamespir

doesent seem to be any left cheapest i see its 2.95

2Sheds

Just got the email too, £100 in credit with a £500 OD and they can't take the money, although £1 is pending to them anyway ?!