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Sold Ipod Now Buyer wants money back saying Faulty!!!!

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Comments

  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    pinkshoes wrote: »
    Grow some balls and don't give in to a scammer! Don't even THINK about refunding him partially, otherwise he wins!!

    Just write to him saying:

    Dear <buyer's name>

    As you do not feel the ipod touch is fit for purpose, then I am willing to give you a full refund when the item has been returned to me.

    Please return the item to:

    Your name
    Your address.

    Please send the item tracked delivery. You will be issued a full refund when I receive the item back.

    Unless the item is sent back to me, I cannot issue you with a refund. I will not be issuing you with a partial refund.

    Kind Regards,

    You


    - if he sends it tracked, then he can use this to prove that he DID send it back, and thus take you to court if you fail to THEN refund.

    And how does this mean he loses? he keeps his money......
    Back by no demand whatsoever.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    pinkshoes wrote: »
    Grow some balls and don't give in to a scammer! Don't even THINK about refunding him partially, otherwise he wins!!

    Just write to him saying:

    Dear <buyer's name>

    As you do not feel the ipod touch is fit for purpose, then I am willing to give you a full refund when the item has been returned to me.

    Please return the item to:

    Your name
    Your address.

    Please send the item tracked delivery. You will be issued a full refund when I receive the item back.

    Unless the item is sent back to me, I cannot issue you with a refund. I will not be issuing you with a partial refund.

    Kind Regards,

    You


    - if he sends it tracked, then he can use this to prove that he DID send it back, and thus take you to court if you fail to THEN refund.

    the OP sent an engraved ipod without telling the buyer
    how would you feel?
  • I didnt think that sending a engraved ipod would be so much trouble

    Also i have found out the Forum yes avforums is listing bad traders

    And dislplaying the peoples Names address and bank details surely they cant do that
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I didnt think that sending a engraved ipod would be so much trouble

    Also i have found out the Forum yes avforums is listing bad traders

    And dislplaying the peoples Names address and bank details surely they cant do that
    It is your responsibility to describe the goods accurately.
    Be honest. If you misrepresent the condition or history of the goods, then the purchaser is within their rights to demand a partial refund or a return of the goods at your expense.
    The admin of the AVForums will endeavour to resolve any trading disputes and their rulings are final and must be adhered to.
    If the AVForums admin find you to be at fault in any way and you do not make good on the trade then you will be permanently banned from the forums and your details will be published in the bad traders' thread.

    which is in the trading rules

    http://www.avforums.com/forums/view_trading_rules.htm
  • Yeah but surely that is against the law to advertise bank address details?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yeah but surely that is against the law to advertise bank address details?

    they're not,the ones i saw had some numbers star'd out
  • Look at the top two there dispalying the full name address and bank account and sort code fully nothing missing
  • Hi im in a dispute with a person about a Ipod that i sold in a classified section on a forum but they have informed me that if i do not refund or partial refund i would be put on the bad traders list that arelisting peoples bank details, Address and Names

    Are they allowed to do this?
  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    Hi im in a dispute with a person about a Ipod that i sold in a classified section on a forum but they have informed me that if i do not refund or partial refund i would be put on the bad traders list that arelisting peoples bank details, Address and Names

    Are they allowed to do this?

    No, wasnt this answered in your thread?
    Back by no demand whatsoever.
  • Ok what happens if they do list it what would i have to do to get it removed?
This discussion has been closed.
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