Sold Ipod Now Buyer wants money back saying Faulty!!!!

ReadingRoyalsFC

No i didnt mention the engraving i didnt think anything of it

Now ive had a response

Your only other alternative is to offer a part refund (in the region of £30) that will account for the failings of the iPod.

I'm perfectly happy to pursue this in court because you could not possibly defend a case. You would also have to pay my court fees and expenses.

It's a simple choice and I am good to my word

ReadingRoyalsFC

KeithP how do we know he will send it back

custardy

ReadingRoyalsFC wrote: »

KeithP how do we know he will send it back

how did the person who paid you know you would sent the ipod?
TBH you created this problem yourself,why wouldnt you think to mention an engraved ipod?
why not suggest the item is sent to the mod and then forwarded to you after you refund?(at your cost)

ReadingRoyalsFC

I just didnt think about it to be honest

kittykat23uk

Hi,

I think you definitely should have mentioned the engraving! It would to some people affect the asthetics of the Ipod and I would also agree that a personal engraving does indeed devalue the item (you only have to take a look at bargain hunt to see examples of that!).

With regard to the fault. I encontered a similar problem with a camera I bought on Ebay. It was described as fuull working order but I found one of the scroll buttons didn't work as soon as I swithced it on. The seller and I resolved this by my getting a quote for the repair and him refunding me the cost. The benefit was I didn't need to return the camera and I was happy with the result.

So, I suggest you could get the buyer to agree to getting a quote for the repair of the on switch and a new back plate (assuming you can replace those - I don't own an I pod) then refund the buyer the cost (or £30 if thats what the buyer wants- whatever suits).

ReadingRoyalsFC

Im going to refund him the £30 he wants

Your only other alternative is to offer a part refund (in the region of £30) that will account for the failings of the iPod.

As i cant be having with the hassle


Thxs for all your replys

adouglasmhor

ReadingRoyalsFC wrote: »

Im going to refund him the £30 he wants

Your only other alternative is to offer a part refund (in the region of £30) that will account for the failings of the iPod.

As i cant be having with the hassle


Thxs for all your replys

I think you have taken the best option, and you might not have been bothered by the engraving but I wouldn't be happy if I bought something with a dedication to someone else from someone I don't know on it.

ReadingRoyalsFC

I see your point but i bought it like it and it didnt bother me but hey each to there own

pimento

Poor old Bianca, having her birthday gift sold and then denegrated.

pinkshoes

ReadingRoyalsFC wrote: »

Im going to refund him the £30 he wants

Grow some balls and don't give in to a scammer! Don't even THINK about refunding him partially, otherwise he wins!!

Just write to him saying:

Dear <buyer's name>

As you do not feel the ipod touch is fit for purpose, then I am willing to give you a full refund when the item has been returned to me.

Please return the item to:

Your name
Your address.

Please send the item tracked delivery. You will be issued a full refund when I receive the item back.

Unless the item is sent back to me, I cannot issue you with a refund. I will not be issuing you with a partial refund.

Kind Regards,

You


- if he sends it tracked, then he can use this to prove that he DID send it back, and thus take you to court if you fail to THEN refund.