Chip 'n' Pin - A Quick Guide Discussion Area

DesG

James wrote:

We (cardholders) should be looking at ways of ensuring cards of our choice cannot be used with a PIN to withdraw cash.

For those of us who don't use CC's for withdrawing cash.

I personally have never, and will never use a CC for withdrawing cash, but I know other people do.

But of course, the CC co's will never kill the golden goose !

Cheers, Des.

(Still no movement from Cahoot or MBNA, egg are getting all my business at the moment )

Katgoddess

Am I correct in thinking that if you give your PIN and card to someone else e.g. Husband/Wife you are acting fraudulantly?

I work in a petrol station and yesterday the chip and pin system was down, so everyone had to sign. I had a customer who tried to sign with his wifes card. I refused to serve him, and he had to get cash out of the machine.

He was ranting and raving even when I pointed out that it was for his own protection.

He still used his wifes card and pin to take money out, but that was their problem not mine.

James

As I see it, if the card is used fraudulently and it is found that the genuine cardholder disclosed their PIN the the genuine cardholder is liable for the cost of the fraud.

I would have (if I considered it safe to do so) retained the card as it obviously had MRS or a womans name on the card. You may have received £50 for doing so.

Just shows you anyone can use a PIN with anyones card

inmypocketnottheirs

Just one thing! Banks only ever operate in their favour, and anybody who thinks chip and pin has been introduced for the customers interest, is in my opinion, severely misguided. The banks have used the introduction of this technology to shift the onus onto us - by changing their terms and conditions. The serial fraudsters that have developed the technology to clone cards, by reading the magnetic strip on one card and transferring it on to another surely must be able to develop technology to read the chip! All this means is that when the funds start dissapearing out of your account the bank will not accept liability - stating that you must have disclosed the pin.

IMHO this is just the banks negating their responsibility. Plus lets see if fraud declines, then as this is costing the banks so much money, then surely interest rates will drop to reflect this saving.

Lets see!

Voyager2002

James wrote:

Anyone catch Tonight with Tervor McDonald? Chip & PIN?

The one issue that both programmes fail to address is , Is it compulsory for a cardholder for whatever reason to accept a PIN with a Chipped card? Can individuals who have issues with PINs ask and get a Chip & Signature Card?
James

I have been refused a Chip and Signature card by my bank Smile (who are generally very good). So if they won't help, I suspect that no-one will.

I can see that I shall be going back to writing cheques before too long, since I do not trust the new technology.

mjenn5

I have never used the chip and pin cards although most of my cards seam to be just that. I am still writing cheques.

However recently I have felt a bit silly when everybody else seams to be using them quite normally, even the lovely 82 year old man at the checkout in front of me today.

All of my cards do have the chip but I cannot remember getting a new chip and pin number for my exsisting bank cards, does this mean that I use the pin number that I have for withdrawing cash from machines?

Rover

Yes !

You can also change your pin to whatever you like by visiting one of the major branches of any bank/building society and using their dedicated machines inside.

I personally changed the pins on all the cards I use regularly to the same number. That's only so many digits my head can retain!

James

Shadow Hanging Over Card Users:

http://observer.guardian.co.uk/cash/story/0,6903,1529961,00.html

Consumers caught short by ID Theft Protection:
http://www.prleap.com/pr/10907/

"card firms will deny fraud claims on the basis that card holders have not kept their Pin number secure."

James

"I personally changed the pins on all the cards I use regularly to the same number. That's only so many digits my head can retain!"

Don't put all your PINs in one basket!

http://www.detica.com/indexed/Opinion_PINsInOneBasket.htm

Ever thought of:

Using one card only with a PIN (Debit or Cash Card) to access cash at ATMs and having all your other (Credit) cards Chip & Signatrue only.

Reasoning: The card I use with the PIN I keep it topped-up with small amounts tansferred and checked frequently from my current account. The card can only be used at ATMs and in Branches (over the counter). You cannot use this card to purchase goods or services.

All my credit cards are Chip & Signature.

Reasons:

They offer a higher degree of personal safety.
It's easier to resolve a disputed transaction
Like the CE of the Bank of Scotland and Kirk from Coronation Street I can never remember seldom used numbers.

James

More reasons for not having a PIN with your credit card:

http://www.myfinances.co.uk/borrowing/credit-cards/credit-cards-general-use/travel-advice-on-unlocking-chip-and-pin-cards-$15016857.htm

Opt for Chip & Signature and you wont be faced with this problem.