Sunglasses-Shop.co.uk £50 voucher for £17.50

MSE_Deborah

Hi there,

Sunglasses-shop.co.uk have been in touch and have issued the following statement:


“The promotion with My City Deal has been far more successful than we
could have hoped for. Our stock is being wiped out, and our suppliers
have put their prices up. When items sell out we adjust the cost
prices on our stock system to reflect the price we pay and this
updates the website. In Jan all the Ray-Ban and Oakley went up by on
average 10% and our stock that was meant to last the year has been
wiped out.

This has changed many prices on our website.

We are trying to fix these now to the prices that they were at.

If you can let your readers know if they email
[EMAIL="support@sunglassesshop.com"]support@sunglassesshop.com[/EMAIL] we will honour any prices, but we will try
and get them all changed to what they were yesterday.”



Hope this helps,
MSE Deborah

sillywilly

WestHamDaz wrote: »

i did, the voucher became active between 7.15 and 7.45 this morning

Mine was not working then at all. At that time the glasses were still at yesterdays prices.

becky81

WestHamDaz wrote: »

i did, the voucher became active between 7.15 and 7.45 this morning

OMG:mad: thats so unfair. It says in the T&c's that the promo would go live from midday. I waited in til midday, and even blew out £10 for working as a dinner lady so i wouldnt miss out on the saving for sunglasses for me and my partner. and to add insult to injury, i have only recieved confermation of payment on only 1 of the sunglasses. Even tho i paid them both within minutes of each other.

sillywilly

Miles16v wrote: »

http://www.mycitydeal.co.uk/contact

If you are a customer

MyCityDeal Ltd.
271 Regent Street,
London, W1 2ES
Telephone: 0800 007 5719
E-mail: support(at)mycitydeal.co.uk

This is the response you get if you email them - seems like a cop out.

"Dear MyCityDealer,


Thanks for getting in touch.

We will respond to your query personally as soon as possible.

Should this be an urgent request, please do not hesitate to call us on 0800 007 5719 (our lines are open from Monday to Friday, from 9am to 6pm).

Also, useful information can be found in the FAQ section of our website.

We are looking forward to being helpful.


Best regards,

The MyCityDeal Support Team
MyCityDeal Ltd.
Phone: 0800 007 5719
E-mail: [EMAIL="support@mycitydeal.co.uk"]support@mycitydeal.co.uk[/EMAIL]
www.mycitydeal.co.uk
Live your city for less! "

No one answers the phone number either. What a bloody scam this "deal" was!!!

1984ReturnsForReal_2

You lot have just been ripped off.

sillywilly

1984ReturnsForReal wrote: »

You lot have just been ripped off.

Someone doesn't need glasses!

If what the guy from the sunglasses shop said is true and they had 10000 people take up the offer then someone is sitting there with £175 K without one pair of sunglasses even being dispatched.

Nice way to get a bit of cashflow.

shakka

I missed this deal, so if anyone has any vouchers they'd like to offload please PM me as I'd like to buy 2. Thanks.

1984ReturnsForReal_2

sillywilly wrote: »

Someone doesn't need glasses!

If what the guy from the sunglasses shop said is true and they had 10000 people take up the offer then someone is sitting there with £175 K without one pair of sunglasses even being dispatched.

Nice way to get a bit of cashflow.

And prices gone up with bulk orders going through in a recession?

Bollox......

Jimbo333_2

hmmmm, this just arrived by email:

Dear xxxxxxxx

Thank you for your recent order using the mycitydeal promotional voucher.

Due to the high volume of orders our usual delivery time of next working day will not be offered. We currently expect to fulfil 80% of mycitydeal orders within 7 working days as advertised. We will not be able to expedite any orders and they are strictly processed on a first-come-first-served basis. If stock sells out, which is likely on popular products, you will be notified as soon as possible. We will aim to provide you with an ETA within 2 working days, if you do not receive an ETA then goods will be delivered in our standard time of 3-10 working days. If a sale frame sells out then we will offer an alternative product as reduced to clear products will not be re-ordered, again you will be notified as soon as possible.

Your order number is xxxxxxxxx and this should be quoted in any correspondence with us. If you need to contact us please email us on <

The cheek!!!!
:mad:

dmg24

1984ReturnsForReal wrote: »

And prices gone up with bulk orders going through in a recession?

Bollox......

I have to agree (though maybe I would not use that word!), and wouldn't it be a coincidence if Want the Look also had this problem with their suppliers increasing their prices! :cool:

What concerns me more is that the MSE Team seem to be backing the retailer on this. It really does feel like a scam ...