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Anyone used suncar.co.uk for car hire?

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  • Hello

    I work for 5 live Investigates on Radio 5. I'd be interested in speaking to some people affected by suncar.co.uk. Please email me at [EMAIL="bencarter78@googlemail.com"]bencarter78@googlemail.com[/EMAIL] and provide me with your contact details.

    Thanks

    Ben
  • Tracyk wrote: »
    I usually use carjet - but suncar are about £40 cheaper for 10 days.

    Not sure if they are any good or not.

    Love carjet - not sure if I should take the chance to switch!
    no do not use them they cancelled our car 2 days before can;t get money back lot of people had trouble with them
  • StuieUK34
    StuieUK34 Posts: 2,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    bencarter wrote: »
    Hello

    I work for 5 live Investigates on Radio 5. I'd be interested in speaking to some people affected by suncar.co.uk. Please email me at [EMAIL="bencarter78@googlemail.com"]bencarter78@googlemail.com[/EMAIL] and provide me with your contact details.

    Thanks

    Ben

    Interesting email address for someone who works for radio 5....
  • StuieUK34 wrote: »
    Interesting email address for someone who works for radio 5....


    Unfortunately I have given out my BBC email address previously and it has been bombarded with spam etc. so easier to use a personal account.

    Thanks to those people who have been in touch so far.
  • Paid for suncar rental in March 2010 and went to Spain in August. I had the same problems in relation to the company in Spain asking for more money as the transaction hadn't been received from suncar. I am still waiting for my money £400 and Suncar complaints dept. won't reply to my email. Anyone got any ideas?
  • apt
    apt Posts: 3,237 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The 5 live Investigates piece about Suncar customers having to pay twice and the company then going to ground has just been on. Definitely a company to avoid.
  • Firstly, agree with everyone. This company is a scam but what shocks me is they can get away with it. Nobody from Consumer direct (trading standards), The Police and even the credit card company does anything about them. They just go on trading!!

    I'm a little confused about getting my bank to chargeback. Can this be done with a Visa debit card ?

    Has anyone taken them to the small claims court yet ?
  • Sorry, I forgot to ask what show was the 5 live piece aired. I will try to listen using iplayer
  • Hello

    I'm particularly interested to hear from anyone that booked with Suncar after September 22nd. My email address is [EMAIL="bencarter78@googlemail.com"]bencarter78@googlemail.com[/EMAIL]. We are hoping to do a follow up on 5 live Investigates this weekend.

    Thanks.

    Ben
  • hired a car in sept 2010 using a debit card BIG MISTAKE apparently i have no come back.so i shall just have to put it down to experience. i see they are still trading, surely trading standards or police can do something
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