Utility Warehouse (Telecom Plus) Discussion

Quentin

Meeper wrote: »

I'm putting everything out there any being as open and transparent as possible.....

Transparent is the word.

We transparently see your trolling posts posing questions you know the answers to!

No hidden agenda?

Meeper

My hidden agenda was to expose your lack of understanding about the words you were typing. I should not be surprised that you are failing to grasp this concept.

Any thought to any of the other responses, or are we going to continue to beat this particular deceased solid-hoofed herbivorous quadruped?

Quentin

Meeper wrote: »

So, there are the risks in the clauses you mention. The first risk is no more risky than depositing money with any bank, and the second is no more risky than using a regular debit card.

Quite wrong.

1) We are protected when depositing money with any bank.

2) There are a number of mastercard prepay cards (which is what your card is) which give purchase protection.

3) You say using your card compares well with using a debit card - not so. Read up on the protection we get when using a visa debit card.

dacouch

Depositing money in a UK bank comes with a guarantee that the funds are protected to a certain level under the FSCS http://www.fscs.org.uk/what-we-cover/eligibility-rules/compensation-limits/

FTSE 100 companies that have gone bankrupt include MFI, Woolworths,Marconi there are quite a few more

Quentin

I think we can be fairly certain that uw reps are fully aware that depositing money in a bank is safe. (And that being in the ftse top 250 doesn't guarantee against going bust.)

The uw teaches its reps not to get involved in any details when signing up customers, and seemingly are just encouraged to lie and mislead as a way of overcoming anyone daring reasonably to ask "Why does it say here your card is risky?"

By activating your Card you accept these Terms and Conditions and confirm you understand and accept the risks highlighted in clauses 2(b) and 18(d) of this Agreement.

Meeper

Excellent, now we are getting somewhere with a little substance.

Which pre-pay cards which offer cashback similar to the UW Cashback Card are available with guarantees which are similar to that given by the FSCS?

Of course some FTSE companies have gone bust. The issue that I was trying to illustrate is that every time Q uses the term "UW Card" he prefaces it with the word "risky". There are many other things that are discussed on this forum that are significantly more risky than that of a FTSE-250 company going bust, and yet he never picks up on those, choosing only to reserve that particular slur for the UW Card making it appear to be significantly more so than other options, which I would contend is not the case.

Credit cards are "risky". Getting tied in to 12- or 18-month contracts is "risky". Crossing the road is "risky". Depositing £100,000 in a bank is "risky". All of the above occur not just on a daily basis, but every minute of every day. My contention is that the UW Card is a minimal risk and that in all of his protestations the it was "risky", Q failed to understand the reasons WHY it was so, and simply put the same old response every time "because UW says it is".

Cardew

New readers - note how UW salesmen want to move the discussion onto the merits of cashcards rather than the very high costs of UW's gas and electricity.

The important issue is that Gas and Electricity for the average UK customer will cost £hundreds more with UW than the cheapest tariffs from other companies. Check any comparison website for confiormation.

Quentin

Meeper wrote: »

Q failed to understand the reasons WHY it was so, and simply put the same old response every time "because UW says it is".

The uw does say it is risky as I have pointed out.

You, on the other hand have tried to mislead us by lying to us that depositing money on the risky card is the same risk as depositing money in a bank, and that using the risky uw card is just the same as using any debit card!

But were we your usual customers (ie a friend/relative etc of yours), then we wouldn't expect to be lied to like this, and take your word for it. (As some do when told your prices are "guaranteed" to be "competitive")

Meeper

Cardew wrote: »

New readers - note how UW salesmen want to move the discussion onto the merits of cashcards rather than the very high costs of UW's gas and electricity.

As I have tried to point out, UW is a Discount Club as opposed to a pure utilities provider. It's not as simple as looking at the tariffs in isolation.

The important issue is that Gas and Electricity for the average UK customer will cost £hundreds more with UW than the cheapest tariffs from other companies. Check any comparison website for confiormation.

Wrong. Just plain wrong. The important issue is how much goes out of your bank account. My bank account has a LOT less going out of it now than it did before I joined UW. That fact has never been disputed by anyone on here, and indeed cannot be disputed. I will state again - there is less money going out of my bank account now than there was before I joined UW. THAT is the important issue, as the measure of savings money is having less going out of your bank account.

As you don't want to focus on the merits of cashback cards (a point I was making only in response to other people's obfuscation and avoidance of the truth of the matter), then let's not bother posting anything more in this thread. You are obviously not in the slightest bit interested in saving money (that means less money going out of your bank account, by the way), you are only interested in getting the cheapest tariffs on paper. Is it so difficult to understand that there are other ways of saving money other than your ways? I pay less out of my bank now than I did before. I am saving money. I have, in all these replies, not seen any compelling evidence to say that I am doing wrong.

Yes, there are cheaper tariffs on paper. I applaud your verve and tenacity in pointing these out. I just wish, I hope upon hope that you will finally, and the end of it all, recognise that your way is not the only way, the services of UW Discount Club as a whole benefit some people in some situations, as they have benefitted me, and that I am saving money as are hundreds of thousands of other people.

If you would like another topic to move on to, how about this one:

When customers transfer their services over to UW, their existing providers get in touch, saying that they will reduce their tariffs in order to get them to stick around, an incentive to stop them moving. There is nothing in any of your rhetoric against these companies and their sharp practices. If they could provide the services cheaper, then why don't they do that without the customer having to say they are leaving? No mention of this type of behaviour from other providers - do you have anything to say about that?

MillicentBystander

Cardew wrote: »

New readers - note how UW salesmen want to move the discussion onto the merits of cashcards rather than the very high costs of UW's gas and electricity.

The important issue is that Gas and Electricity for the average UK customer will cost £hundreds more with UW than the cheapest tariffs from other companies. Check any comparison website for confiormation.

For low-ish users who do not have 'net access, UW have just about the lowest Gas and electricity prices in the UK.