Utility Warehouse (Telecom Plus) Discussion

Cardew

Meeper wrote: »

Without question all of the other companies have more expensive gas and electricity tariffs than UW also. Isn't broad generalisation fun?

UW have high energy costs, however the figures that you are quoting do not ring true for cost even taking the most expensive region. There is something amiss, so please feel free to ignore Cardew's post (which offers no helpful advice whatsoever and just does the normal UW-bashing) and call Customer Services who will be able to assist you in a timely and professional manner.

My post was helpful and 100% accurate.

So I repeat:

Without question all of the other companies offer gas and electricity tariffs much cheaper than UW.

Quite simply UW have just about the highest prices in UK.

How much you will save depends on your consumption, but the cheapest on-line tariffs are generally 20% to 25% cheaper than UW.

Even the standard dual fuel tariffs of all the Big 6 are cheaper than the cheapest UW tariff for the average customer(20500kWh gas and 3300kWh)

It is quite typical of a UW salesperson like Meeper to post such a disingenuous reply.

Meeper

Cardew wrote: »

It is quite typical of a UW salesperson like Meeper to post such a disingenuous reply.

Actually, if you look back over the history of my replies and comments on here, I am generally polite and well-spoken in my manner and I don't state that UW have the cheapest prices. Of course, my abrasive sarcasm gets the better of me sometimes in the face of alarming arrogance from other quarters, however I still haven't received any answers to the questions that I posed several pages ago regarding actual money coming out of a bank account constituting a saving, not a price per kwH on a tariff guide.

Until I get some straight answers to straight questions, I'm afraid you don't get to label me disingenuous, my good sir.

Have a nice day!

M.

NigeWick

johnjames1 wrote: »

Which emails show T+ getting their ID’ to vote.

Which gives you a strangle hold on the customer when they are in dispute with say like your overestimating by 700.00 a month!

Why would customers want your expensive mobiles and call tariff’s?

Your evidence for this is? I ask as this untruth was pushed by somebody else and I stated that not only had I not be asked/encouraged to take part in a WHICH? survey on the company, I had never not participated. In fact I still have not done so where Utility Warehouse is concerned.

Please name all the other utility companies who do let customers take their business elsewhere before any dispute is sorted out.

Aren't all mobile and call tariffs expensive? Since December 15th Utility Warehouse claim to have some of the cheapest mobile tariffs available. As part of my deal, I get "free" phone calls to all normal geographic rate landline numbers and several other countries.

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

Cardew

Meeper wrote: »

Until I get some straight answers to straight questions, I'm afraid you don't get to label me disingenuous, my good sir.

You are quite wrong, as that is exactly how I do label your post - disingenuous.

What is more, I have no intent on falling for the UW rep's favourite ploy of moving the discussion away from UW's very high prices.

The facts are very simple, UW have just about the highest Gas and electricity prices in UK.

Should you ask me a question about those very high prices, I just might answer; but not if the question is designed to obfuscate.

Meeper

On that basis, any question I could ask could be labelled, in your view, as "designed to obfuscate".

Ok, let's think about a simplt question to start with, and we can go from there.

In order to consider what is cheap and what is expensive, is it more correct to look at a) the published tariffs or b) the amount of money which comes out of the bank each month?

A simple answer of A or B will suffice.

Thanks,

Meeper
--UW Distributor

Quentin

Meeper wrote: »

In order to consider what is cheap and what is expensive, is it more correct to look at a) the published tariffs or b) the amount of money which comes out of the bank each month?

We get an insight into how uw reps hoodwink gullibles from this.

Of course uw prices are expensive. (As shown by any comparison website).

To overcome this UW reps say if you use our card and shop at our partner shops it won't seem so expensive, as we'll knock any cashback you earn off our bill.

Yeah right!

(It works with their friends/relatives who don't expect to be hoodwinked. Wonder why they get so upset it's so hard to get it to work here???)

Cardew

Meeper wrote: »

On that basis, any question I could ask could be labelled, in your view, as "designed to obfuscate".

Ok, let's think about a simplt question to start with, and we can go from there.

In order to consider what is cheap and what is expensive, is it more correct to look at a) the published tariffs or b) the amount of money which comes out of the bank each month?

A simple answer of A or B will suffice.

Thanks,

Meeper
--UW Distributor

Dear oh dear, We have all seen the video of that technique - it was posted on MSE.

As you are the salesman, let me pose a question for any on this forum to answer - those getting it correct will get a thanks.

Someone with the UK average consumption of 20,500kWh gas and 3,300kWh, living in the Midlands, can pay for that consumption, by Direct Debit to:

Company A - £964

Company B - £1,042

Company C - £1,334

The companies in alphabetical order are British Gas, Scottish Power & Utility Warehouse(UW)

Without cheating by using a comparison website;) which company is UW?

Have a go and claim your thanks!

janninew

Cardew wrote: »

My post was helpful and 100% accurate.

So I repeat:


Even the standard dual fuel tariffs of all the Big 6 are cheaper than the cheapest UW tariff for the average customer(20500kWh gas and 3300kWh)

It is quite typical of a UW salesperson like Meeper to post such a disingenuous reply.

Probably wasn't that helpful for the person asking the original question! I think they wanted somebody to tell them how much their bill was going to be using the figures provided.

allend_2

Meeper wrote: »

There could be many many reasons for this. Don't know where you are geographically, so can't determine what your bills should have been for that usage, but it is entirely possible that you were put on a plan to make regular monthly payments of the same amount regardless of the usage, and you may well be building up credit on your account. I would recommend calling Customer Services with your account number to hand and they will be more than happy to sort this out for you and explain exactly what the situation is. Nobody on here can give you any kind of response as to exactly what is happening, anything would be pure speculation. Call up Customer Services and they will assist you to get to the bottom of it.

Meeper
--UW Distributor

Thanks Meeper
could you just work out from my total useage what my total spend should be please.

Also include vat and the monthly service charge.

Hopefully UW will prove cheaper than Npower-I just need to know.

many thanks

btw I only have gas and electric I'm with talktalk for broadband and cheaper calls . 2 friends who aren't reps said they were pleased with UW -so I hope that holds.

MillicentBystander

Cardew, as per OFGEM the average gas consumption is now 16,500 per annum as opposed to the figure of 20,500 you keep quoting. I think all you need to do is go into the 'UW' file on your PC, locate the only document in there which is probably labelled 'UW has just about the highest blah blah blah' file, amend the 20,500 figure to 16,500, press save and you will then be OK to copy and paste the revised post on here ad infinitum. HTH.

PS You may have to revise the figures you sometimes additionally post. Which means I was probably wrong, there may be 2 documents in there after all.

PPS Good luck. Any probs don't hesitate to get back to me.


PPPS You seem to be avoiding the question of what cash back card you use. I would have thought such a self-anointed money saving guru as yourself would be falling over yourself to post full details. Strangely reticent on this subject...