Utility Warehouse (Telecom Plus) Discussion

MillicentBystander

Cardew wrote: »

I just knew you would obfuscate - it's your style.

Lying or not - that was the question, which you just can't bring yourself to answer.

Do you seriously think I would make such a claim without knowing I would be able to back it up with proof when they increase the tariff giving me the 30 days notice?

Nothing would surprise me about you in this thread to be honest because you change from the respected person of knowledge in other threads on the G&E forum into seemingly very angry guy in here. And when people get angry they make mistakes. This particular post is a classic example. All anger and testosterone-fuelled. And it's a bit rich even from you in this thread to accuse someone of not answering questions when you have single-handedly written the book on obfuscation.

PS I notice your faithful lieutenant Quentin is leaving you on your own with this one. Not a good sign.

PPS Like I said, I'll look forward to what you've promised - clear and unequivocal proof. I do feel your anger has caused you to back yourself into a corner here with this claim because I'm certainly not going to accept anything that can be altered online. Agreed? I do fear your definition of 'clear and unequivocal' may turn into something resembling your definition of 'just about' but must resist the temptation to pre-judge....

Cardew

uptomyeyeballs wrote: »

Hypocritical. We've asked you several questions here and you haven't answered any of them!

I have made a very clear statement, that my present Tariff is over £900 pa cheaper than it would be with UW.

I have also said that the tariff was removed for new customers just after it was confirmed I was accepted. I couldn't even get my son on the tariff.

I also said that I understand(not confirmed) that it wasn't available in all areas of UK.

I don't intend to answer any further questions; I made that quite clear.

Cardew

MillicentBystander wrote: »

Nothing would surprise me about you in this thread to be honest because you change from the respected person of knowledge in other threads on the G&E forum into seemingly very angry guy in here. And when people get angry they make mistakes. This particular post is a classic example. All anger and testosterone-fuelled. And it's a bit rich even from you in this thread to accuse someone of not answering questions when you have single-handedly written the book on obfuscation.

PS I notice your faithful lieutenant Quentin is leaving you on your own with this one. Not a good sign.

PPS Like I said, I'll look forward to what you've promised - clear and unequivocal proof. I do feel your anger has caused you to back yourself into a corner here with this claim because I'm certainly not going to accept anything that can be altered online. Agreed? I do fear your definition of 'clear and unequivocal' may turn into something resembling your definition of 'just about' but must resist the temptation to pre-judge....

You are still obfuscating.

Anger? on an internet forum? You cannot be serious - it's just a game!

A simple question - do you think I am telling the truth or not?

If you answer that question, I will most certainly provide clear and unequivocal proof when the tariff ends or is increased in price, and I accept that I will have lost the bet if you don't accept that the proof is clear and unequivocal.

For someone who, with justification, has castigated the computer systems used by Utility companies, I really cannot understand why you cannot accept that there might be a 'glitch' resulting in a 'hidden' tariff.

Surely even you can understand that to reveal details now could mean the 'glitch' would be corrected.

As usual you keep implying that I am lying - but don't actually say the word!

So why not answer that question unambiguously - am I telling the truth or not?

MillicentBystander

Cardew wrote: »

I have made a very clear statement, that my present Tariff is over £900 pa cheaper than it would be with UW.

I have also said that the tariff was removed for new customers just after it was confirmed I was accepted. I couldn't even get my son on the tariff.

I also said that I understand(not confirmed) that it wasn't available in all areas of UK.

I don't intend to answer any further questions; I made that quite clear.

You sure did...whilst at the same time aggressively challenging others to answer YOUR questions.

MillicentBystander

Cardew wrote: »

You are still obfuscating.

Anger? on an internet forum? You cannot be serious - it's just a game!

A simple question - do you think I am telling the truth or not?

If you answer that question, I will most certainly provide clear and unequivocal proof when the tariff ends or is increased in price, and I accept that I will have lost the bet if you don't accept that the proof is clear and unequivocal.

For someone who, with justification, has castigated the computer systems used by Utility companies, I really cannot understand why you cannot accept that there might be a 'glitch' resulting in a 'hidden' tariff.

Surely even you can understand that to reveal details now could mean the 'glitch' would be corrected.

As usual you keep implying that I am lying - but don't actually say the word!

So why not answer that question unambiguously - am I telling the truth or not?

How about YOU answering this question unambiguously:

What tariff are you currently on?

I think I've made my feelings quite clear on this matter and I think you actually know I have, the rest from you is just bluster and, ironically, the epitome of obfuscation. Which is typical of you when backed into a corner (I claim no credit for this, you did it all by yourself!). If you didn't want speculation on the matter and you didn't want attention drawing to this 'hidden tariff' one thing you surely DON'T do is start a new thread (47 mins after your '£900 cheaper' claim on here) bragging about it?? I'm sure the casual reader would find this whole episode rather curious at the very least.

Anyway, we digress, your attention now should be on providing that clear and unequivocal proof you've promised more than once. When you can of course

Transformer

Goodness uw surely brings out a lot more argument than any other provider, you can say that. Surely that in itself shows how the selling method and charges are not clear cut.

I advise any casual viewer here to stick to companies they know and can compare on sites with unit prices etc...in front of them and dont necessarily think because a close friend or family member wants to put you on her/his network list that you are getting a cheaper deal.

Cardew

MillicentBystander wrote: »

I think I've made my feelings quite clear on this matter

No you have just implied I am not telling the truth!

One reason for bringing up my tariff is that I suspected it might get you worked up into a frenzy.;)

However can you not contemplate the possibility of a 'Hidden Tariff' caused by a computer glitch?

Take this hypothetical situation. Someone on an obscure E10 type tariff living in Scotland who decides to pay by Standing Order and not DD and the computer defaults to a 2006 tariff?

Cardew

uptomyeyeballs wrote: »

I'm just not wasteful.

Its not me wasteful, it's the staff in the East wing;)

I will have to get the Butler to sort them out!

Cardew

uptomyeyeballs wrote: »

You're going to have to stop lighting that fire with rolled up tenners as well.

It gets rid of the evidence;)

Meeper

This thread is not about how much one individual pays for their energy services. Who cares?

Utility Warehouse gas and electricity services are competitive for some people as standalone services in their own right. That is a fact that cannot be disputed, as I have many customers who were paying a higher tariff than mine before I went to see them. Those people are saving money. You may call them stupid, you may argue that there are "cheaper" tariffs out there, and there certainly are, but that's not the whole story.

Utility Warehouse Discount Club has many more facets to its services than standalone gas and electricity. For example, an individual I know whose combined bills for his 5 services (gas, electricity, phone, broadband and mobile) amounted to £185 for the month of September 2010. When he switched his 5 services to the Utility Warehouse Discount Club and also used their cashback card to do his shopping in all the regular places (as well as his Christmas shopping) his utility bill for January 2011 was £0. Not only was it £0 but it was, in fact, £35 in credit which carried over to his February bill. His regular bills prior to cashback showed a modest saving, somewhere in the region of £20 per month on average for the 5 services, but with the cashback he generated in his December christmas shopping he had a month of paying no utility bill whatsoever and another month with a massive discount. He now uses his cashback card every month and his monthly bill is generally in the region of £145 instead of the £185 he was paying previously. Even without the christmas bonanza he is saving around £40 per month based on his previous expenditure, but for this calendar year he will save in the region of £700 based on what he was paying before.

The point that I am trying to make, as I have tried to make many times, is that looking at a single service in isolation is NOT THE POINT. The Utility Warehouse Discount Club has many many facets to its services that are consistently overlooked both here and on other "comparison" and "review" sites. Just like the mainstream media, there's no interest in positive news, so websites such as this one cannot simply state that "UW is good for some people, and has some very interesting elements which can make it very good indeed to save people money", they have to muddy the waters by saying that the only good reviews are because people have a vested interest in saying so. Not the case. I have many customers who are not distributors. They are all very much aware that none of their services has a tie-in clause, and they can all leave any time they like. They are also very pleased with the services, happy with the money that they are saving, and would not hesitate to recommend the service to their friends. I must say that I also know many people who have energy through EDF who would recommend their services. I also know many people with BT who would recommend them. I used to be one of them until I had some internet issues and couldn't get anyone in their customer services team to be any assistance at all. Now I have experienced REAL customer service with UW, I won't go anywhere else, even if you can show me somewhere that might be able to save me a little bit of extra money a month, because I value that outstanding customer service.

So, you see, looking at electricity prices, or gas prices, or anything else really doesn't matter. Unless you are prepared to look at the WHOLE proposition and how everything fits together to make potentially huge savings, there's really nothing to discuss. Tit-for-tat nonsense going backward and forward doesn't help the UW cause or the anti-UW cause. It just makes everyone look silly.

As I have asked previously, if there is anyone from the anti- side who would like to engage in proper discussion about the FULL services provided by the Utility Warehouse Discount Club without reverting to name-calling, accusations and cries of "liar!", then let's be adults and have at it. Until then I'm afraid that people from both sides of the argument are talking a lot and saying nothing at all.

Meeper
--Utility Warehouse Discount Club Distributor and exceedingly happy customer, whether that is self-serving or not.