Find The Cheapest Gas & Electricity Plus Cashback Article Discussion

Terrylw1

canon wrote: »

I used the Moneysupermarket site to switch from PowerGen to Scottish Power successfully in March. Then after a couple emails in May to chase up the cash back, they paid me in late June after my second switch using them (successfully in June). In August I contacted them for the cash back and they replied that it will be paid in October:

>Thank you for your E-mail,
>The cash back will be paid to you on the 6th October
>2007. Please allow three to five working days from this
>date for the cash back to be paid.


October went and the cash back wasn't there.
So I chased it up and 'the same person' replied:


>Please be advised that as stated in our terms and
>conditions you are only eligible for one cash back
>payment. As you have already been paid
>for your first switch then you are not entitled to any
>further cash back from moneysupermarket.com.


In T&C, it says 'one per household' rather than 'only once per household'.

Beware: Moneysupermarket will only pay you once for switching, no seconds.

The T&C's seem ok since you can't have several parties using different suppliers for the same properties meter as the supply is only installed once. The only exception could be where there is more than 1 meter e.g. elec meter for a house & 1 for an attached annexe with a tenant in. However, if that were classed as a seperate dwelling you may be able to get around it.

ms_tar

Terrylw1 wrote: »

Hi,

Whenever you switch Suppliers you only ever contact the Supplier you are switching to to request to change to them. They will then take care of the registration and you just need to provide a change of supply reading. This will then be sent to your old Suppleir who will generate a closing bill.

Remember your old Supplier is the one sending the Occupier bills. You are liable to pay those up to the closing read that has been agreed with BGas.

Make sure you take readings for when you move in and for the date Bgas give you for the transfer. Try to never let a Supplier use estimates as they can cause problems later.

Hi,

British Gas called me today to inform the change of the Electercity supplier w.e.f from 30 Nov. I was asked questions like if I want paperless billing. Will it invalidate my Quidco cashback? Is it a trick from BG to not to pay Quidco Cashback? Please advise if anyone has faced similar circumtances.

albula

It just goes to show, don't believe the comparison web sites give you the full picture.
[/quote]
Has anyone noticed that every utility site gas/elec. have stopped producing their own prices on their web sites. One can only get prices if you go to comparison sites.
Many people are perhaps too lazy to find out their own usage per year and are put off by the questions.
Also the above quote is right. The comparisons tell you how much you will save, but when you work it out, it is far from the truth.
I would like someone here for instrance in the forum to state, I am paying so much for standard.... or so much for duel.. standing charge or not and then give the price pro unit or kwh that they are paying.
I have Standard Energy,duel fuel, no standing charge, direct debit and am paying
10.91 p per unit elec. and for gas 2.590 per kWh.

greylongjohn

Having just joined does anyone have any experience of the Utility Warehouse ? for Energy ?

Terrylw1

ms_tar wrote: »

Hi,

British Gas called me today to inform the change of the Electercity supplier w.e.f from 30 Nov. I was asked questions like if I want paperless billing. Will it invalidate my Quidco cashback? Is it a trick from BG to not to pay Quidco Cashback? Please advise if anyone has faced similar circumtances.

Can't say for sure as I've not used Quidco (yet) but I would imagine that they are just trying to temp you into a better tariff. You could always stick with the Quidco one and then change to paperless later.

Sure others on the forum would be able to clarify this for you.

rabialiones

hi, need some advice please.
am with british gas for gas and npower electricity.
would it be better if i just changed the electricity over thru quidco and get £40. then could i take the offer of click energy4 and get the £60
is this possible.?

4_Pete's_Sake

Before the end of January most of the big energy suppliers will have followed NPower's lead and increased their prices by obscene amounts. If you are not already on a capped rate then now is the time to switch to one. The best one for most people is the Scottish Power Price Fall (Capped Tariff), which gives you capped prices until 31/10/2008.

I switched to Scottish Power 3 months ago and went onto their Online Energy Saver 4 Tariff as this was (for us) £7 a month less than their Price Fall tariff, however in view of the inevitable rise that is coming up, now is the time to switch to their Price Fall Tariff.

If you are already with Scottich Power, a single freephone call to 0800 400200 is all you have to do. I called them yesterday and at the same time increased my monthly payment my £7 and gave them my current meter readings. The lady I spoke to said that since Npower's announcement they had takes a huge number of calls from people switching to their Price Fall Tariff. If this is the case it will not be long before they announce their rise, so get on the phone and switch while there is still time.

If you are not with Npower the switch will take about 4 weeks but you will still go onto their Price Fall Capped Tariff providing you call contact them before the rise is announced.

Dick_here

I've signed up to switch from Scottish Power to Southern Electric through Moneysupermarket. How and when do I get their promised £30 ???

John_Pierpoint

John_Pierpoint wrote: »

Hi fellow switchers,
-
-
-
-

It is not that simple, the meter reader, who came to check my readings, got confused about the new meter and has switched round the readings for the 7 hours and the 17 hours and of course the stupid computer believes him not me. I think I'll wait until the prices come down a bit more before trying to get it sorted out - put the saving towards my wasted time and phone calls!

SHOULD I TRY SWITCHING NOW ?!?

Is there any way of finding out the percentage of switchers, who have a completely trouble free experience ? Martin, do you want to do a poll?

John.

Here we are nearly three months later. Another electricity meter reader has called and he has read the meter the wrong way round again.

So, with my current supplier offering a very small price cut to existing customers, while introducing a new low cost tariff for new customers; I am switching again.

Watch this space for more muddle.

John.

So that was 12 months ago, with my meter readings switched round, so that day was night and night was day. False readings the result of not one incompetent meter reader but two. They work for an outsourced company and wear fetching company clobber with the logo "Accuread". It is like a scene from the novel "1984".

I set out to switch again, the comparison sites recommended National Power, the company with the annual deferred rebate.
I switched and everything seemed to be going well, filled in the DD forms.
I got a call from the customer retention department at Scottish Power to say some sexy new reduced price tariffs were coming, but being a man of my word I told them they were about 6 weeks too late and I had filled in the forms for National Power.

So we carried on and it was June before everything seemed to have been transferred and I had paid my last (wrong ) invoice to Scottish power.

At the end of June came the bomb shell "..we've now discovered that we cannot set up your account on the product and tariff you requested because of the type of meter you have..........your electricity account is on our STANDARD ELECTRICITY tariff"..........Rachael Merrell New Customer Team."

So that kicked off the best part of two months of chaos. I promptly Emailed back that "a contract depends on offer and acceptance so no contract existed between us". I promptly got back to Scottish Power and signed up with one of their sexy new tariffs.

I then found myself piggy in the middle between two companies whose left hands did not know what their right hands were doing. The billing department of National Power continued on its merry way trying to extract money from me letters and emails flowed back and forth. Kevin Miles wrote an un-dated letter letter offering me a gas discount bribe not to switch [Kevin old son, watch my lips I'VE GOT NO GAS, your confused and muddled organisation knows that.]. Lynn Paterson, Adam Grantham, Joanne Crisp, Julie Jaglowski, Mandeep Bhangal, & unsigned ET/ERA all chipped in their two pennyworth of confusion, to which I had to reply. Invoices were issued and cancelled.
On the 10th of October I finally broke free from the clutches of Npower.
(and by this time I had qualified for the switching company's kick back:D, so I suppose that was some sort of compensation for all the time I wasted?)

So it was back to Scottish power, but on a nice new low tariff teaser rate for new customers;) Er no, the Scottish Power systems/people find it confusing to have a customer who manages to switch tariffs. But first things first, the "welcome" letter read:
"We have recently been informed by Northern Electric that they have transferred your electricity supply to them.................

And you will remember that there is the small matter of the incompetent meter readers, so the direct debit letter specified the unrealistic figure of 33 GBP per month.

After a couple of months and in the run up to Christmas, I resolved to correct the reading on-line. My first problem was trying to get the system to understand that I'VE GOT NO GAS. A few telephone calls fixed that.
But try as I might, the system would not let me offer it more money by switching the day and night readings. So here we go again. Send an Email, while the system gets really stroppy sending me instructions to enter my meter reading.
Eventually some clerk traces the faulty reading back into my old expensive tariff and then rolls forward reissuing invoices (damn:rolleyes:) BUT they could not cope with the jump from the old to new tariff, so my current readings were still the wrong way round. More Emails fly back and forward, faulty invoices get issued. Eventually someone phones me and issues a nearly right invoice.
This week I am at home when the meter reader calls:T. He has been sent specially to check up on me. We agree to read the meter together and he understands the reading error. [You could not make this up: The new window envelope style of meter displays a reading and a flashing "1" or "2", where "1" is the 7 hours of cheap night time electricity and "2" is the 17 hours of day time electricity BUT the electronic tablet, on which meter reader enters the readings IS VICE VERSA and the tablet is no keener on switching the readings than the on-line system; but he has an override button. This is a foolish muddle similar to the one BT made when it numbered the wires going into its plugs and sockets 1 thru 6 but when they are joined together 1 plugs into 6 and 6 into1 etc. etc. or the French air force officer, playing the role of 'scab' air traffic controller, seeing two airliners heading towards each other told one to turn left and the other to turn right, thinking he had avoided a collision.]
Well everything seems to be sorted out now and the good news is that I'm on the "price fall" tariff that is guaranteed not to increase until November 2008:beer:

John

John_Pierpoint

Looks like I have escaped from the "worst energy supplier":

http://forums.moneysavingexpert.com/showthread.html?t=786683&highlight=electricity+prices

This BBC1 "Watchdog" program confirms the problems with National Power [NP]
so its not just me.

If you have missed the program. it should be repeated next Monday might/Tuesday morning in the early hours.

John.