Natural Baby Products and Clothes 70% Off - Spirit of Nature

mr_knight

wendym wrote: »

I've just had this:

Thank you for your email I am sorry that you have not received your email. Due to the high demand for our closing down sale we have not been able to send you your items on your order. Your order has been cancelled and no payment has been taken from your card.

Just had the very same email. Now to check my bank account and make sure no money is missing. Oh well you win some you loose some.

karen1234_2

Did anyone actually get the wooden cooker they had for sale? What's it like in terms of quality? I've seen it in a few other places and am debating whether or not to get it. thanks

Cat1

I've still not heard anything from them. Ordered on the Sat 8th, confirmation came straight through but no dispatch email. On the plus side, no money has been taken from my debit card! No answer to both of my emails and the phone goes to voicemail..grrr!!! Anyone else in the same boat??

gawebb99

Cat1 wrote: »

I've still not heard anything from them. Ordered on the Sat 8th, confirmation came straight through but no dispatch email. On the plus side, no money has been taken from my debit card! No answer to both of my emails and the phone goes to voicemail..grrr!!! Anyone else in the same boat??

exactly the same here ordered a few lovely bits, bit gutted if i dont get them but hey . ive rung and i have emailed but have heard nothing !

kiwimama

So after speaking with someone on Friday and that person confirming I'd be getting the bike, the nappy boosters and the wooden stove top set I get an email tonight saying that the boosters and the bike are ready for dispatch but no mention of the stove top set... I just dont understand how on Friday the CS person verified the three items I'd be charged for and that they would be dispatched on Monday and then on Monday I get an email saying I'd only be getting two items. Maybe I should have held off on my email telling them how rubbish they have been until I actually had the bike in my hands as I do REALLY want it!!!

kiwimama

Oh and for those who received their original confirmation email but nothing since I'd say its highly likely your order has been cancelled, that is what happened to me and finally got a repsonse to my second email (after two voice mails as well) on Friday telling me my order had been cancelled but then someone called and said they had a few of my ordered items in stock afterall... but now it appears they dont actually.

What a farce. And they are still promoting the sale when they can even manage the orders that people have made already :-/

littleredcorvette

littleredcorvette wrote: »

I've just double checked my Order Status e-mail and it says:

Account balance as at £0.00
YOUR ACCOUNT IS BALANCED, NO PAYMENTS REQUIRED !

(The total of my original order was £29.02, including £4.20 for delivery. The new total is £2.05, including £1.00 for delivery, but it sounds as if they're not charging me for it...or are they?)

Very confusing!!!

I've now recieved another e-mail, dated 17 May, stating that the 1 item that they actually had in stock has been dispatched and that they have taken a payment of £2.05 from by credit card. Also says that my account balance is £0.00.

I hope I receive my item soon and I'll be keeping an eye on my credit card account...

Cat1

kiwimama wrote: »

Oh and for those who received their original confirmation email but nothing since I'd say its highly likely your order has been cancelled, that is what happened to me and finally got a repsonse to my second email (after two voice mails as well) on Friday telling me my order had been cancelled but then someone called and said they had a few of my ordered items in stock afterall... but now it appears they dont actually.

What a farce. And they are still promoting the sale when they can even manage the orders that people have made already :-/

I expect it has been cancelled - it seems they are only communicating with those who are getting some of their order. Would have been nice to get an automated email advising me of this though I feel like I'm in limbo!

Siemo

Got my order today! Quite a few bits missing but I got the baby sling I wanted so I'm happy. Thanks again OP

waddy80

rachelh81 wrote: »

Got my order today! Quite a few bits missing but I got the baby sling I wanted so I'm happy. Thanks again OP

Is that the bubzilla sling? I got one of them and I'm very impressed with it. (No baby yet to try it out on!)