2.5 Yr old Thrown out of beefeater

aliasojo

pendulum wrote: »

Summary: The noisy sprog caused a ruckus. The parents of the sprog were challenged and sprog was ejected from premises. There was always going to be something wrong with the food or service after that - as revenge was in the parents minds.

And that, in a nutshell OP is why you shouldn't bother seeking advice on MSE.

heavensbug

That is the joys of a public forum.

Two sides to every story.

I would get the doubters to try the food a beefeater and see what their thoughts are.

For me it did not live up to expectations of a restaurant that has been serving food for 25 years.

I have eaten worse but I have also eaten far better for cheaper.

Revenge was never in my mind.

Anyway. This thread has served its purpose. I will pursue it with CS although probably won't get anything out of it and my time is too precious to spend crying over badly cooked food.

adouglasmhor

Heavensburg - best to ignore pendulum, they have never posted anything constructive yet and I am not holding my breath in anticipation of any change.

pendulum

adouglasmhor wrote: »

Heavensburg - best to ignore pendulum, they have never posted anything constructive yet and I am not holding my breath in anticipation of any change.

'Never'? I take it you've examined all of my previous 665 posts in order to be able to say that? Somewhat obsessive behaviour.

The food obviously wasn't that bad because they ate it. The entire party appear to have been happy to eat the food. Only the OP wishes to complain, after the fact, and by sheer coincidence it was the OP who was also asked to leave due to their noisy sprog. I know how certain parents take offence to being asked to leave due to their kid because I've seen it all before, and then they pick up on anything to "get back" at the restaurant/pub/venue and will go to great lengths to do it. It happens so often that I bet there's a name for it.

adouglasmhor

pendulum wrote: »

'Never'? I take it you've examined all of my previous 665 posts in order to be able to say that? Somewhat obsessive behaviour.

The food obviously wasn't that bad because they ate it. The entire party appear to have been happy to eat the food. Only the OP wishes to complain, after the fact, and by sheer coincidence it was the OP who was also asked to leave due to their noisy sprog. I know how certain parents take offence to being asked to leave due to their kid because I've seen it all before, and then they pick up on anything to "get back" at the restaurant/pub/venue and will go to great lengths to do it. It happens so often that I bet there's a name for it.

Yes you are a special study. Scientists ofen wondered how high a concentration of tosspot could exist in one person. Now they have revised their estimates - up.

NoKidsAllowed

pendulum wrote: »

The food obviously wasn't that bad because they ate it. The entire party appear to have been happy to eat the food. Only the OP wishes to complain, after the fact, and by sheer coincidence it was the OP who was also asked to leave due to their noisy sprog. I know how certain parents take offence to being asked to leave due to their kid because I've seen it all before, and then they pick up on anything to "get back" at the restaurant/pub/venue and will go to great lengths to do it. It happens so often that I bet there's a name for it.

THe entire party were happy to eat the food. I forget that you were sat at teh table and witnessed the clean plates!
The OP wishes to complain due to the way they were treated. Our 'sprog' was a little distressed - something that did not warrant the behaviour of the manageress. This coupled with the dire food has prompted the complaint. Had the manageress behaved more reasonably I would still be complaining about teh food - and probably would have felt in a position where I could have complained at the time.

Petty revenge is not in our minds. Ensuring that this does not happen to other parents, is.

adouglasmhor wrote: »

Yes you are a special study. Scientists ofen wondered how high a concentration of tosspot could exist in one person. Now they have revised their estimates - up.

LOVE it!!:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::T:T:T

Jakg

heavensbug wrote: »

Who do I escalate to? FSA?

You want to complain to the FSA because your child annoyed pretty much everyone else in the restaurant and the manager what most lack the backbone to do?

I feel for you, but theres nothing worse than going for a meal / film / shopping etc with a crying baby ruining it for everyone else. Im not saying children should be seen but not heard etc, and yes Children can cry - I can deal with that. But for over an hour while the parents just ignore it? No way.

heavensbug

Jakg wrote: »

You want to complain to the FSA because your child annoyed pretty much everyone else in the restaurant and the manager what most lack the backbone to do?

I feel for you, but theres nothing worse than going for a meal / film / shopping etc with a crying baby ruining it for everyone else. Im not saying children should be seen but not heard etc, and yes Children can cry - I can deal with that. But for over an hour while the parents just ignore it? No way.

Where did I say she was crying for over an hour?

She cried for 5 minutes before I took her outside to calm down.

She was happy for a long time while waiting for the food then got distressed and started crying again probably for another 5ish minutes when the manager saw fit to throw us out.

When we returned she sat for 30-40 minutes while playing with grandad and eating the culinary disaster.

So please. Where did you get the crying for 1 hour?

We were only in the establishment for 1 hour 10 minutes and she had to be taken in and out twice, have her nappy changed, play with grandad and eat.

We then left in our delorian at 88 miles per hour

ALIBOBSY

Hmm well I've read the whole thread and can see both sides of the story.
As a mum of 3 (aged nearly 12, nearly 7 and 2 1/2-with a baby due in 4 wks) this is obviously an issue I have thought about/dealt with.

OK well firstly Beefeater are rubbish the food is overpriced and horrid. Because of this we avoid like the plague and have done for the past 8 years (but a friends recent experience suggests nothing has changed lol).

That aside the OP was stuck with the choice by family. Now if you look at some of my older threads you will see my mum and I have had some serious clashes (look for "can I vent about my mother") she could make critisism and the backhanded compliment an olympic sport, but none of my family would have stood for any memeber being treated like this even for a second and would all have threatened to walk out. Mind you my family aren't the type to eat food without complaint if something is wrong. In my experience the best way to sort any food problems out is to compain at the time and to be honest teaching your children to lie down and be abused by the manager is not a good life lesson.

Given your families reaction I would have been off. Don't you think the kids would have cheered up if you said the manager is a horrible lady so off we go for a treat to mcd's/KFC/chippy/chinese wherever?

OH and I usually do a tag team sort of deal with the kids where if any are causing a fuss we might go for a walk/play/little sing song whatever out of the way. Sometimes one will eat whilst the other deals with the kids then we swap. Plus now the 2 eldest are older they will help look after the little one as well- we pull together as a family to have a nice time for all of us.

To be honest mostly our kids are very well behaved and have been taught to be so, but everyone has off days. I have in fact refused to go to some family meals because I knew the time/venue just wouldn't suit the kids. We would offer to go with the kids and the person concerned to a place we knew at a better time (we actually did this with my mums 60th as my singleton sis arranged an evening meal in a fairly posh restaurant. My mum said she had more fun at a carvery with play area for the kids and seeing them than she did at night anyway lol.

For those that don't have kids and want peace and quiet there are places and indeed chains who don't allow or encourage kids and if fact if we wanted an quiet romantic meal together the kids would not be with us and we would go to a place where we knew kids weren't likely to be or/and at a time they are less likely to be out. But I agree there are parents who go to pubs and grab a pint then just leave the kids alone to cause havoc.

2 1/2 is a hard age though. Once they are a bit older they are easier to distract and more aware how to behave and little ones its just a case of keeping them happy with milk/snacks/rocking to sleep.
A future tip would be rather than specify just child friendly I would say somewhere with a playarea. This is great for running a bit of excess energy off before the meal (and fills in waiting time for food) and also is somewhere to go with them if they start to cry (noone expects a childs playarea to be quiet).

Our kids love a place near us where it is a carvery (so v quick to get food) and have a playarea. It is also very busy so any noise is less noticable. It is also very cheap. Now its not the greatest food in the world but its like a basic sunday lunch, is always hot and reasonably tasty and the staff are lovely.

To the OP I would definately pursue the complaint as the manager dealt with this all in the wrong way and needs to work on her people skills as well as sorting out the incorrect meals being served. I would also be pointing out to the family how dissapointed you were in their lack of back up. The best thing I ever did was telling my mum exactly what I thought, things aren't perfect between us but at least she now knows I won't put up with her talking to me like a child anymore.

good luck

ali x