MYSTERY SHOPPING THREAD XIV - Please do NOT mention Client names on here

mysterious_girl

Beckfordbaby wrote: »

Re alert thread ..........don't see any jobs in A Ar! Is it me?

Have you received their email?

angel13

kman wrote: »

Well, RE seem to have all their proofreaders on duty today - did 2 bookies at the weekend (picked one winner at 20/1 - so very happy with that! :j), and both reports have been read and the payments are pending already... :T

:beer:well done with your win! I am yet to get a bookies as never seen one in my area

knitwit

flyer wrote: »

That's the receipt number!

I've just rang a random Store and the STORE number is the 4 digits after the date/time

angel13

proshopper wrote: »

I see your point of view, but I am 55 and think that there should be "technological" mystery shops open to people of my age.

I am perfectly capable of buying my own computers, mobile phones, etc. You might be amazed at what happens to me on assignments and in real life. I get SAs making assumptions about me all the time: I am often told that I need something easy to use, that I won't use the features of x, y or z item, that a VGA camera will be good enough for me, that the only AV worth having is the one they want to sell me .... th list goes on. Essentially, many SAs do not make any real attempt to ascertain my needs and end up "selling" me something that doesn't meet my needs (usually an item that they know they can't shift to anyone with a reasonable amount of knowledge). This approach must surely lead to masses of unsatisfied customers in the 50+ age group. We haven't all got a carer to take with us when we go shopping! Client companies might like to have a rethink when all us oldies start complaining about poor customer service!;)

I agree and I do think that this is incorrect. my dad is older than you and he has bought about 10 laptops in the last 6 years for work so he's always going in the places alone. Also more and more people are buying technology nowadays. When I used to work for a computing sales company most of the people i actually sold items too i would say were 50plus as they actually sometimes have the capital to spend whereas younger people have the kid type expenses so cannot treat ourselves.

angel13

sorry about the beyond hello alert if it confused people

Ive been registered with them a while but not seen any local work (they are american). I presumed they appear on the OP.... maybe they need to be added? iIt might be possible that they only cover certain cities from what I have seen so far.

Were very easy to join and when I had a query about the registration process as it would not work for me they answered very quickly and sorted it out for me.

flyer

knitwit wrote: »

I've just rang a random Store and the STORE number is the 4 digits after the date/time

Then I guess the MS company have got it wrong!

This is an extract from the questionnaire

The receipt number can be found next to the date and time its the first four digits after the time and Date, please omit any leading zero’s when entering results e.g.: Store No. - To be entered 1234 - 1234 0123 - 123 0012 - 12 0001 - 1

spender

Can anybody just let me know what a "bad score" from React would be, I have just been graded for my first jobs and feel a bit bad because I thought I had done everything right but have been docked points. I am now worried that I won't get another chance:(

Thank you all for all the advice on this forum.

angel13

spender wrote: »

Can anybody just let me know what a "bad score" from React would be, I have just been graded for my first jobs and feel a bit bad because I thought I had done everything right but have been docked points. I am now worried that I won't get another chance:(

Thank you all for all the advice on this forum.

So far the ones that have been marked I have got a 7 and then an 8. No explanation as to why points were deducted and I did on correct date etc. I got three others in yesterday and two were slightly based the deadline as I could not log into the site for hours and then the spell checker refused to work for all of them so I checked three times myself and just had to submit it like that. I did email them to tell them I was having problems so I hope that I won't lose points if their system is not working for me I was just relieved to get the reports in after the system not working for me for ages

dazza.mk

angel13 wrote: »

they are definitely not worth doing if the store policy is to not refund the delivery charge so I will not be bothering in the future then :mad:

If this is the assignment I think it is (order online and then collect in store)

Depends on whether you are willing to have an argument with them, as long as the item is returned within 7 days they HAVE to refund the delivery charges under the Distance Selling Regulations.

http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/

See Section 3.48 of the pdf attachment (note cancellation does not necessarily mean prior to delivery ie see Section 3.58)

spender

I have not received the delivery charge back for the two I have done. I am hoping that they will rectify this in the pay because it is just not worth it otherwise. Cost of Petrol wipes out any profit even 50p if you do not get the delivery back.