Free Sky+ HD Box, Instillation & 6 months free!!!

Forbes

Try later in the evening, 9ish. Thats what I did and got it no trouble after ringing during the day.

DEPTFREE2010

having mine fitted tomorrow :j

there is a old sky dish on house already do i take it down or will they?? also my new tv has packed in so took it to be repaired so have an older tv downstairs at the mo will that make any difference??

thanks

shailesh

for anyone who's had their hd box fitted, do they bring the hdmi lead ?

crystal9

shailesh wrote: »

for anyone who's had their hd box fitted, do they bring the hdmi lead ?

hi i have just had mine fitted today and yes they do bring the lead he even gave me a spare one thanks again op for posting

also the new boxes have 250gb hard drive and not 160gb as they have just upgraded them

samani

Made the call and getting installed next Friday.
I told them I had a message left last Tuesday about a free HD box.
He asked if this was from the outbound team. I said yes and without prompting he told me I would get free HD box, install and 12 months free.
Did try to get me to upgrade to multi room and Sky Talk but said I was ok as I was.

Zara77

:j:j:jI love u all onMSE:j:j:j
I rung sky,said i got call and they did it straight away-they are coming next week. Thanku all so much:j:j:j

whittysmum

spiritus wrote: »

Just tried for the third time and was told again that they have no such offers. The sales person even started getting a bit ratty with me.

He eventually offered me a free Sky+ HD box (which is free anyway), half price installation and a tenner a month for the subscription. I said "no thanks".

I'm giving up on this, it's too demeaning.

I sent Sky an email after being put off three times as well, this is the reply I got-

Thank you for your email about Sky+HD.
I’m very sorry for the poor service you’ve received and apologise for any inconvenience you’ve suffered as a result of this.

It is my understanding that the offer you are talking about was a recent offer that was extended to friends and family of Sky employees. Unfortunately you are not eligible for this offer at this time. If this offer is available to yourselves in the future then you will be contacted by one of our sales representatives


Whilst I realise that you may be disappointed with the decision made, I hope that you can appreciate our position on this matter.


Their customer service really is disgusting, I wish I had rung up and lied about the fake call, It obviously doesn't pay to be honest with Sky!

Parks

just phoned up as i am an existing sky user. told them that i have just checked my messages and that i had had a phone call last weekend offering me free hd, installation and 12 months subs. He went away, checked with his supervisor and i got it!! Can't believe it was that easy!! many thanks OP!!

cruz99

Parks wrote: »

Can't believe it was that easy!!

I know, it's like kicking Lambs in the belly. As some say in these parts

robot1000

Well I got a great result!

I contacted sky last week to try and get a HD offer they wouldn't help so I went through to retentions who were happy to put through the cancellation. I tried calling a couple of times during this past week to see they could offer that deals to me, but they weren't having any of it.

I decided to call sales yesterday to see if the HD department could offer me a deal and they were happy to let me have the HD Box and installation free but I would have to pay the £10 sub and commit to a 12 month contact. I told her that I would consider it.

I rang back 30 minutes later and spoke to a different advisor and told them that I had ben offered the HD Box, installation AND HD Sub free (bluff), they asked me if I had a leaflet through and so I said yes (bluff), he asked me for the code and I told him it was misplaced.

They guy then put me on hold and spoke with the reconnections department and managed to get me 25% off my package for 6 months (without me even asking) and applied the 12 months HD Offer.

So I'm actually better off then you guys :beer: