£20 Note Seized by Co-op - Refuse to take details or provide reciept

ithinkyourcrazy

Where i work we take a lot of money every day, every fake note i have taken you can tell just by touching it that it is fake. We check everything on it then check it with the pen.
The pen is not always correct. We are all trained to keep the note, we can't give it back no matter how much the customer asks and then take their details. Also a supervisor/manager is called to assist.

There is not a lot else the person serving can do, once you have been working with money for a while you can pick out a fake note very easily.

However if your freinds note was real i hope you get it back. Do the co-op's cash/banking office not have a poper note checker? i am sure most places do that are taking a lot of money, surley that would have shown if the note was real or fake?

misssarahleigh

Not sure. I think it's the fact that the Co-op have decided that the note is fake. They have given no option to return the money if it isn't.

Only the Bank of England can decide if the note is fake, the Co-op can take it on the belief it may be (and i understand the law about not getting it back) but cannot make that decision.

By removing the note and not providing any details they have decided even if the note is real it will not make it's way back to the rightful owner as without taking her details how are they going to do it.

Not all confiscated notes are fake (although a large portion will be) but a chain that big should make reasonable measures to ensure those that aren't are returned. As it is the Co-op will recieve the money back and my friend still £20 lighter regardless of if the note is real or not.

sp1987

I'd have reported it stolen to the police pending investigations as to it's 'fake' status. I take investigations to mean by someone who isn't just working at the co-op with a pen. I certainly would not have left the store until I had been privy to the destination of my money (ensuring the police had it). I can understand why some people are not that way inclined. I would feel the same over £1 or £10,000.

It is technically a ''petty'' event but who is to say it is not an inside job (hence the managment reluctance to act). Unlikely I realise, but quite possible.

More than anything, the refusal of treatment by an employee to be made to feel like a criminal for unknowingly handling a possible fake banknote would have made up for any interruption of my day.

I can see that a local paper would adore the crass nature of a headline of ''the unco-operative'' though.

UK2010

sp1987 wrote: »

I can see that a local paper would adore the crass nature of a headline of ''the unco-operative'' though.

Why I never bother with local papers, the people on the front with the "hard-done/poor me" expression of their faces about something or other.

misssarahleigh

I think my biggest concern is that the Co-op take the money, believeing themselfs to be 'in power' to decided the note is fake (and pass this power onto everyone of their cashiers)

As i said before, they may take the note in the 'belief' it is a fake but they certinlly cannot legally deem it so.

And by their actions have made it impossible to return. Thereby giving the impression that their decision is final, all the while, they will make a nice profit on the notes they get returned as they were found to be legal.

sp1987

UK2010 wrote: »

Why I never bother with local papers, the people on the front with the "hard-done/poor me" expression of their faces about something or other.

Guess it depends on your sense of humour. There is nothing I like more than having a good laugh at the serious attitude of some ''readers letter'' about something as tedious as somebody's dog walking past their house and leaving fur in the air which messes with their immune system/digestion/garden/very existence preventing them from doing anything of an afternoon bar writing a poison pen letter hoping someone will read it.

DCFC79

Have you got anywhere with co op yet OP

misssarahleigh

Just the crap letter i mentioned earlier.

The BoE is still awaiting their national responce

OnTheUp_2-2

sp1987 wrote: »

I'd have reported it stolen to the police pending investigations as to it's 'fake' status. I take investigations to mean by someone who isn't just working at the co-op with a pen. I certainly would not have left the store until I had been privy to the destination of my money (ensuring the police had it). I can understand why some people are not that way inclined. I would feel the same over £1 or £10,000.

It is technically a ''petty'' event but who is to say it is not an inside job (hence the managment reluctance to act). Unlikely I realise, but quite possible.

More than anything, the refusal of treatment by an employee to be made to feel like a criminal for unknowingly handling a possible fake banknote would have made up for any interruption of my day.

I can see that a local paper would adore the crass nature of a headline of ''the unco-operative'' though.

Unfortunately its not theft as the note would have to have been taken dishonestly and although the staff were rude and wrong imo for not taking details, they took the note with the belief it may have been fake

adouglasmhor

OnTheUp wrote: »

Unfortunately its not theft as the note would have to have been taken dishonestly and although the staff were rude and wrong imo for not taking details, they took the note with the belief it may have been fake

Still covered by the theft act IMO, members of the public which is what the staff were can only act on fact and not suposition.

From Theft act

govt wrote:

3. ‘Appropriates’
(1) Any assumption by a person of the rights of an owner amounts to an appropriation,
and this includes, where he has come by the property (innocently or not) without stealing it,
any later assumption of a right to it by keeping or dealing with it as owner.

http://www.lawteacher.net/PDF/TA%201968.pdf