Have Forward Cellular Gone Bust?

lorien

Hi Genie

In my cancellation mail which I sent by e-mail, fax and registered post I told them that if the phone arrived it would be returned at their expense - probably couldn't enforce that, but I travel to Leicester on business quite a bit so I could drop in!!!

magic

i dont know the legalities of it, but if like me you placed your order over three weeks ago and nothing has happened and there has been no reply to your many emails, i would have thought you would be well within your rights to assume the order has been cancelled (especially have you have emailed them saying it has been cancelled).

lolly_harry

I too seem to be having trouble reaching forward cellular, I have tried numerous times by telephone. I would like to buy sim free, I have seen another company called. https://www.livetelecoms.com . does anyone know about this company ?

plumb1_2

lolly_harry wrote:

I too seem to be having trouble reaching forward cellular, I have tried numerous times by telephone. I would like to buy sim free, I have seen another company called. https://www.livetelecoms.com . does anyone know about this company ?

I KNOW they are b**dy dear,and its your first post?

knuckledragger

plumb1,
sharp, very sharp.

allthatmularky

Is there any definitive news on FC - anyone spoken had emails from FC ? It seems a bit strange - was always one of the better co's to deal with. Would welcome any news.

First post for a while - where did my other 200 posts go to ? I know that the software was upgraded - but to lose 200 of my words of wisdom is a loss to the nation never mind MSE.

carly

Yesterday, on the forum below, someone reported having received their cashback from FC that day. So perhaps we will be ok after all. lets hope so.



http://dcomtalk.com/ftopic5426-30.html

eleanorchang

Ok, I have tried calling them on the website contact number without any luck, and I have also called on another number that directly reaches the purchasing manager of FC , again just the answer machine putting me on hold for 6 mins. Otherwise,I have spoke to a number of suppliers in the industry, they either don't deal with them or have stopped simply because there was no orders coming from them. However I managed to speak to one supplier that mentioned they were away till Feb, otherwise I am sorry I don't have another news till further notice.

Fastflys

Fastflys wrote:

Good news [at least for me]

At 10.35 a.m. today I received an email from Forward Cellular confirming receipt of my cashback paperwork and informing me that my cashback cheque will be signed off this week.

Nothing to report unfortunately.

It’s been 36 days since I posted my documents to FC, 29 days from 6th January [date FC’s website stated as office re-opening day] and 9 days since I received their email.

I will be sending FC yet another email/fax if I do not receive my cheque by Saturday [5th Feb].

magic

This is really annoying. If they have gone bust or are not going to send a cashback i would like to know so i can change tariff to a lower cost one.