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tescos glitch 3 for £2 on shampoos

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Comments

  • Missbbw
    Missbbw Posts: 20 Forumite
    AmyVashi wrote: »
    Well I saved £489.25.

    If everyone posts the amount they saved in total (in this post) we could collectively see how much Mr Tesco has been screwed for. :rotfl:

    What do you all think?


    I saved £131.60 :beer:
    :j25 nights in Orlando 3rd May - 28th May :j
  • Kaos_2
    Kaos_2 Posts: 521 Forumite
    AmyVashi wrote: »
    I completely agree, they should adopt the same policy for everyone. I'm sure something's not legally right here.

    Wonder what the tabloid newspapers would make of all this:

    ......Big company like Tesco firstly making such a huge pricing error and then secondly refunding some customers whilst treating others with bad customer service and doing them out of what is rightly theirs.

    By issuing refunds to some customers they are actually admitting their mistake, so why are refunds not being issued to all is my question.

    Tesco, as a company (again, not aimed at floor staff etc) do a lot of legally dubious and blatently illegal things and yet no-one seems to have the power to take them on. Anyone who saw the "expose" about them on TV a couple of years or so ago will know what I mean, buying up and hogging land to prevent competitors building stores nearby and ignoring planning permission and then bribing councils to overlook what they've done amongst other things :(
    In fact I'm led to believe that they applied for permission to open a none-food store in the centre of town where I live... got permission, advertised 270 jobs and then opened a few weeks ago and guess what? a huge food store! If the council were to tell them they must change to a none-food store I imagine their response would be that if the council wanted to tell 220 of the staff that they were once again without a job to go ahead... that's what I've been told anyway and is a similar scenario to one featured in the aforementioned TV program.
    In other words, they don't seem to care much about laws and guidelines because no-one official seems willing to challenge them :(
    If a post is helpful to you, please take a second to click "thanks", it makes us feel all warm and fuzzy inside! :)
  • kimmy393
    kimmy393 Posts: 5,472 Forumite
    iI saved : £60 LOL ( which includes shipping) - as only paid £1.50 total for 12 bottles.

    But I get £5 cash back from TCB for being a new Tesco customer so technically I am up £3.50 HAHAHA
    2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT

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    Total:2010: £10,531, 2011:£11,075
  • Kaos_2
    Kaos_2 Posts: 521 Forumite
    AmyVashi wrote: »
    Well I saved £489.25.

    If everyone posts the amount they saved in total (in this post) we could collectively see how much Mr Tesco has been screwed for. :rotfl:

    What do you all think?

    £201.40 if I got my sums right :D
    That's both instore and online :)
    If a post is helpful to you, please take a second to click "thanks", it makes us feel all warm and fuzzy inside! :)
  • sallysaver
    sallysaver Posts: 809 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hi,
    What with everything going on today re Mr. T, I have just really looked at my paperwork. My initial order was for 12 shampoo and 12 conditioner and should the 3 for £2 been charged, they should have taken £16 for the goods + £3.50 delivery = £19.50 The £118.70 that is printed in BOLD threw me completely, I could hardly get my words out to the driver and even if Mr. T's excuse is 'it should have been 3 for 2' still wouldn't have applied in my case as 24 x £4.80 = £115.20 + £3.50 delivery = £118.70 Although its too late for me (goods already collected and returned) make sure you check the delivery note as it seems the 3 for 2 isn't even being applied - well not in my case. Sally
  • tenmah
    tenmah Posts: 2,209 Forumite
    tenmah wrote: »
    I ordered three for £2.00 without realising it was a glitch! When they arrived, one of them was for straight hair and the rest for curly (which is what I wanted) so I returned the one for straight hair. Now I am wondering if I will lose the offer and have to pay full price for the other two.

    I got the two items for £2.00 and they refunded me the £4.80 for the incorrect one, so in effect they paid me £2.80 for two items! Bargain
    OD [STRIKE] £2600 [/STRIKE] £0 :j Loan [STRIKE]£9500.00[/STRIKE] £0 :j Car [STRIKE]£3150[/STRIKE] £0 :j Moving Costs [STRIKE]£1300[/STRIKE] £0 :j Savings £1150 :j

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  • Barneysmom
    Barneysmom Posts: 10,136 Ambassador
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    :rotfl:Check out post 656 - is that spam or what
    I’m a Forum Ambassador and I support the Forum Team on the Old style MoneySaving boards.
     If you need any help on these boards, please let me know.
     Please report any posts you spot that are in breach of the Forum Rules by using the Report button, or by e-mailing forumteam@moneysavingexpert.com.
     All views are my own and not of MoneySavingExpert.com
  • P178
    P178 Posts: 233 Forumite
    100 Posts
    Sorry for those who are having so much trouble getting the refund. I ordered 17 instead of 18 got only 14 delivered for 3 for 2 and the total was £39-20 or something like that. I rang the CS and the guy answered phone was very nice but we both got bit confused how to do the refund for 9 items because there were CW shampoos too. We talked this and that and then he said i will give you refund for the most expensive once,I said ok. He said if i refund you £37.20 will you be happy i said ok,and then he said do you mind taking the others to the store to refund if i don't want them for the full price. I said no problem. I didn't really knew he was refunding me so much until i got of the phone and received the email.

    looks like i got 14 items for £2 very pleased with it but I just hope the guy doesn't get into trouble for refunding me so much, because he was really nice.
    [FONT=times new roman, new york, times, serif]If you want something very much,let it go free.If it comes back to you,it is yours forever.If it doesn't it was never yours to begin wih.[/FONT]
  • Pocket_Fluffer
    Pocket_Fluffer Posts: 13 Forumite
    edited 3 March 2010 at 9:26PM
    I was charged £72.90 on delivery of 21 items which should have been £104.10, spoke to tesco CS and they have given me a refund of £52.30.
    Total spend £20.60 including £3.50 delivery!!! Now I have enough Shampoo and Conditioner for the rest of the year.....I have definately got my mojo back!!!!!!!!!!

    Just need to check refund email arrives tonight.......

    Yep, Refund confirmed YAY!!
  • It gets even better, I have just rang to chase up my Mums refund email and have been told as it is over £25 has to be authorised.
    If the refund goes through she has paid £4.70 for 7 hair care products and a £9 meal deal.:T

    Just received email confirmation of refund total paid £4.70 for 7 hair care products and a £9 meal deal. (incl £10 bottle of wine)

    :T:T:T:T:T:T:T

    Big Thanks to OP
    Born and bred in Manchester (proud of it)
    Now living on the other side of the Pennines
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