tescos glitch 3 for £2 on shampoos

neenaww

Got my email confirming refund.... Brilliant! I love Tesco!

-MRS_T-

leics_poshie wrote: »

Well don't moan when tesco charge you the correct price just return the items and get all your money back

simples

As far as I am concerned 3 for £2 is the correct price as thats what it says online and thats what I agreed to.

And as for you saying jut return the items and get all your money back. If tesco do not refund the difference I am sure this is what most of us will be doing. Thanks for your positive input

jeppy

leics_poshie wrote: »

Serves you all right for trying to order too many, did you honestly expect to recieve these items at 3 for 2 quid.

These orders are picked and scanned the morning of your delivery and as the glitch was fixed at midnight - suprise suprise you are charged full price, if you wanted to order 200 bottles then you should have gone to the store last night you would have got away with it then

The website still shows 3 for £2. This isnt a glitch as such it just appears to be a special offer! It it is a mistype, then surely they should have corrected this by now!!!

Charles Worthington Results Mositure Seal Shampoo 250ml

Any 3 for £2.00 - valid from 01/03/2010 until 07/03/2010 - add 3 for offer

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£4.80(£1.92/100ml)
How many





Charles Worthington Results Full Volume Shampoo 250ml

Any 3 for £2.00 - valid from 01/03/2010 until 07/03/2010 - add 3 for offer

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Babiesmummy_2

leics_poshie wrote: »

Well don't moan when tesco charge you the correct price just return the items and get all your money back

simples

Who rattled your cage. Isn't it all about moneysaving, if Tesco have f***ed up then boo hiss.


Just received email from Tesco confirming my refund so 15 Frizz Ease items cost me £6 incl delivery.:j

Kaos_2

leics_poshie wrote: »

Serves you all right for trying to order too many, did you honestly expect to recieve these items at 3 for 2 quid.

These orders are picked and scanned the morning of your delivery and as the glitch was fixed at midnight - suprise suprise you are charged full price, if you wanted to order 200 bottles then you should have gone to the store last night you would have got away with it then

So none-MSE readers ordering online are supposed to mind-read that the price changed instore? No, didn't think so...

And yes, if I order something and it is delivered to me I expect to pay the price I ordered it at, or, in the case of Tesco, even the price it is currently showing at (which are one and the same, 3 for £2).

AND I did buy some instore last night and was told it was a genuine offer which was on until 7th March and to make the most of it... by the manager.

AND I am pretty sure I have ordered the most out of anyone on here (obviously can only speak for the people who have offered that information) and it is a genuine order for me and my friends, no selling, nothing underhand, not anything approaching 200 bottles either.

I could have gone to another store in the middle of the night but illness prevents me.

Anything else?

neenaww

Is it really cheeky to order some more?

warehouse999

Just had mine delivered. I ordered 51 items in total @ guide price of £277.20. 37 items were OOS as it got picked @ Longton S-O-T which i believe has already been hit.....

So they charged me £67 (that inc. delivery & £10 first order discount) for 14 items which was full price. After she spoke to duty manager @ tesco Longton he advised me to refue the order. Instead i stucj to my guns and told her to come back after i'd spoken to CS. They gave me this spiel about the '9 items' so i got £43.50 refunded and need to take the other 5 items back to store where i will get £25.40 refunded which puts me @ a £1 profit. For inconvenience and hassle of going back to store he also gave me £5 credit against my next order....

I maybe a little bit petty here but i think they should honour all items! I am tempted to give them a call back...

Just thought i'd post my feedback!

neenaww

FYI, Mine wasn't limited, they honoured the price on all the items I received.

-MRS_T-

well done warehouse you done well. I personally would stick what you have. You really have done well, but its a personal choice.

Its good to read the more people who are getting there items and getting there money refunded I just hope that this happens to me tmrw when I speak to cs,.

neenaww

Customer Service is open till 11pm Mrs T.