tescos glitch 3 for £2 on shampoos

sally06

....forgot to say, I popped to my local tesco (small store) earlier and they still have the 3 for £2 sign on the shelf. But sadly they only had one bottle left. It's worth keeping a look out for the old signs. Although the offer won't work, DTD will:D

PrincessTazza

tammigirl wrote: »

at first she said I had to take it all back myself....a round trip of over 40 miles to the store it came from:eek: I refused and after an argument she then relented and said she would arrange for someone to pick it up...hes just rang and is on his way now...got refunded for 9 bottles at the full price which I have kept and paid £6 for them...the rest will be refunded when they arrive back in store...could take 3 to 5 days she said!!!

That's appalling, you should write and complain, after all it's their fault not yours.

tammigirl

Hants_panda wrote: »

They cannot refuse refund if you place your order when the offer 3 for £2 was still available. You can keep your items and asked to refund you the difference as well. Did you place your order last night?

sorry but they have refused to honour mine and it ewas placed yesterday when the offer was still on in sotre as well.....it made no difference to customer services.,.....and i spoke to 2 different managers as well......dont want people to get their hopes up that tesco will honour this offer for everyone...coz they won't

PrincessTazza

~daisy~ wrote: »

how long are you guys waiting for refund emails roughly please ?

Mine came almost immediately!

sally06

tammigirl wrote: »

at first she said I had to take it all back myself....a round trip of over 40 miles to the store it came from:eek: I refused and after an argument she then relented and said she would arrange for someone to pick it up...hes just rang and is on his way now...got refunded for 9 bottles at the full price which I have kept and paid £6 for them...the rest will be refunded when they arrive back in store...could take 3 to 5 days she said!!!

what a pain! it's their fault they made a mistake. They should'nt expect you to take them back to the store or make you wait up to 5 days for a refund. They've messed up big time with this one!

Missbbw

~daisy~ wrote: »

how long are you guys waiting for refund emails roughly please ?

Mine was as soon as i put the phone down around 11amish

Missbbw

At first i spoke to a guy called Gareth useless imo! Then rang back and spoke to Gemma Robertson CS Manager and she sorted it all out straight away

pinkcloudnine

After 3 phonecalls to CS, managedto get an email stating my refund would be through in 3-5 days, £87.90!!!! .CS guy told me I could only have a maxium of nine items at the offer price, there was a limit imposed by mr T. I argued the point why did it let me put 21 items in the basket AND checkout? He had no answer to that! He was stunned however with the amount needing refunding, had to repeat it 3 times!!
For once I got a grabbit.:j:j Many thanks to OP:T:T:T:T
You are a star!!!
Lets wait for the next one:D

jane130

went into my local earlier and not 3 for £2 signs but the 3 for 2 signs were still up offer expired yesterday so dtd of 9.60 back and 3 for the price of 1 - not as good as your deal but better than full price

alyssa_liss

should i cancel my order thats getting delivered tomorrow then ?