tescos glitch 3 for £2 on shampoos

Missbbw

alyssa_liss wrote: »

i thought it took payment off your card online? do you have to do it again at the door ??

No nothing at the door it's all done at the store/online.

scrooge-potential

Bobbed into my local tesco at lunch time - saw the offer as clear as day on the shelves - picked up 3 John Frieda products and took to till - checked my receipt to discover been charged full price - so took to the help desk the lady disappeared off and then returned will all the yellow offer tickets explaining that the offer had now finished - so asked 4 a refund!
Gutted!!!

tammigirl

just had a call back off CS ithey are refusing to give a refund as its now "gone higher" and head office are not honouring the price...she said as a gesture of goodwill i can have 9 items at the reduced price but not the rest.....still on the website as 3 4 £2.....had to accept that or pay the full amount..ah well some you win.............

Kaos_2

scrooge-potential wrote: »

Bobbed into my local tesco at lunch time - saw the offer as clear as day on the shelves - picked up 3 John Frieda products and took to till - checked my receipt to discover been charged full price - so took to the help desk the lady disappeared off and then returned will all the yellow offer tickets explaining that the offer had now finished - so asked 4 a refund!
Gutted!!!

Erm... no! They had to give you Double The Difference as per their policy and obviously allow you to keep the products!!!!!

ausmummy

I just phoned CS. My delivery time will be 9:00 pm. Some items were OOS but most there. I have been charged full price and will have to call back once items have been delivered. So if anyone is waiting on an order and want to know what will be coming and whether discount has been applied you can call CS and they will tell you. This is as long as it has been picked which happens in the morning. CS just asked for my name and delivery details.

scrooge-potential

Oh Poo missed out again - am rubbish!!! Thanks for this Kaos - will try to remember next time!

Kaos_2

tammigirl wrote: »

just had a call back off CS ithey are refusing to give a refund as its now "gone higher" and head office are not honouring the price...she said as a gesture of goodwill i can have 9 items at the reduced price but not the rest.....still on the website as 3 4 £2.....had to accept that or pay the full amount..ah well some you win.............

Awww, poor you
I don't like the sound of that
I suspect within a few hours my order may have to be cancelled

alyssa_liss

tammigirl wrote: »

just had a call back off CS ithey are refusing to give a refund as its now "gone higher" and head office are not honouring the price...she said as a gesture of goodwill i can have 9 items at the reduced price but not the rest.....still on the website as 3 4 £2.....had to accept that or pay the full amount..ah well some you win.............

does this mean you ended up paying the full price ? or £6 and they collected the rest ?

Kaos_2

scrooge-potential wrote: »

Oh Poo missed out again - am rubbish!!! Thanks for this Kaos - will try to remember next time!

Lol, I aim to educate
That's a nasty Tesco to not do it automatically... for all it's faults, our local Tesco almost always automatically do DTD (double the difference) when I get overcharged... or maybe they just recognise me and know there is no pulling the wool over my eyes, lol

To qualify for DTD you MUST buy the products first (preferably at a manned till) and then wander over to the Customer Service desk and point out to them that you have paid more than the shelf label indicated. There should be a sign behind or near CS that says near the bottom about their DTD policy so if they try to deny it... point out the sign!

scrooge-potential

Cheers Kaos - will be more gutsy next time - and keep my eye on the sign!
Hope some of you manage to bag the bargains! Good luck.