Discussion thread on Supermarket prices - are they becoming too high?

TREVORCOLMAN

taxiphil wrote: »

A serious contender for least sincere customer service reply of the year award.

That's what happens when you farm out your customer service to a South African call centre (although it's a marginal improvement on Tesco's choice of Dundee as a location for its customer service HQ).

We went to ASDA the other week as we were going to another shop in the area.

We thought some prices were cheaper than Tesco (where we normally shop due to convenience mainly) and others were more expensive so I believe it all evens out in the end.

On our receipt we had an item marked "0" so we worked out what it was due to the price "carrots".

Out of curiousity I went to customer services to ask what the item marked "O" was and they could not tell me. Said it MAY be something like carrots!

Wont be going back in a hurry!

julietiff

geordie_joe wrote: »

I don't shop at ASDA, well maybe once per year. But I have noticed in Morrisons that when ever they have a special offer the product never goes back up to the original price it was selling for before the offer.

As an example, packs of beer went on offer at 3 for £18. The posters said that equals £6 per pack, normally £12 per pack. But after the offer they only went up to £9 per pack.

And for the life of me, I can't remember ever seeing them for £12 per pack. And similar packs are, and always have been sold for £7.99 to £9.99 per pack. Making £9 per pack about right for the normal price.

We have noticed this about Morrisons too, week by week their prices and creeping up

MRSTITTLEMOUSE

chalkysoil wrote: »

I definitely keep an eye on my receipts - every time they make a mistake I get the bonus of a £2 gift card :T

They never give you a gift card in our Asda,even when you ask.
They told me it was "discretionary" :mad:.

spakkker

Princes tuna chunks £4.73 for 4 - were 2 for 50p a month or two back - and they have the infamous "rollback" logo on the bin !!! John west (better?) £2.19 at netto for 4.

EDIT: just been to asda -now £4

larmy16

:mad:

I am pretty certain that this was £1.09 -£1.19 at the beginning of the year which is why I was buying it. Recently I noticed it had jumped up to £1.69 and last week it cost £1.85!!

Am looking for a cheaper source now, any suggestions.?


Cheers.

tessie_bear

asdas prices swing up and sometimes down (a bit) a lot i find.....i wonder if they think people wont notice

wattywattwatt

Bought it this morning, it's been £1.58 for ages. Granted it was around the £1.06 mark for a long time, but even at £1.58 I still haven't found anything better for less.

sinw

maybe we should start an Asda Overcharge thread so can capitalise on the £2 gift card

millsymuttleylaugh

ASDA is our nearest supermarket so we shop there for convenience and to save fuel, regularly pop into Netto for their cheap offers though if its on things we usually buy.

Have been overcharged a few times on things.

For example the mini packs of snackajacks and ryvita minis were supposed to be 5 for £2 (or something like that anyway) but when we were looking at the receipt the offer hadn't gone through on the chilli flavoured ones (which we had 3 of) so we'd been overcharged.

Another time when the beer was on offer for so many cans or so many bottles for £12, we bought one case of stella and one of bud. When we paid my mum was shocked at how high the bill was, but put it down the fact we'd bought plenty of alcohol. When we got outside the shop (was too busy to find anywhere to stand inside was absolutely heaving) I had a look at the receipt, turned out the woman on the checkout had scanned the Bud twice, this was an overcharging of £12 but as we'd left the shop there was nothing we could do about it, we could not prove that we hadn't left the shop with 2 crates of Bud or 1 and knew that if we went to the useless customer service that they'd have the same opinion.

Alot of the offers are stupid. I've seen ridiculous ones like buy 2 for £1.50 when one on its own is only 60p but all the supermarkets are at it. For example the John West tuna someone else mentioned (sorry can't remember your name) at Morrisons a few months ago now it was on offer 4 cans for £2ish, they suddenly jumped up to over £5 yet are still available for the £2 mark in places such as Netto and Instore.

But the sad thing is that even things that are in the reduced section for example some squashed bread for like 20p - they are still making a profit on it.

Its extortion but as not many people have the time, energy or money to keep going all over town to shop around for things they get duped into false deals, quite often on a quick glance you assume the deal will be saving you money or you assume the price on the shelf is the price you pay.

I know assumption gets you nowhere in life but by the time you've done the shopping, unloaded the trolley, packed into bags and paid you just want to get the hell out of the shop, there is never anywhere to stand to check your receipt and once you leave the doors your too late. I've often heard the alarms go off in ASDA and seen no one go after whoever has set the alarm off.

With things like this you can't help but think they are making so much money that they can afford to lose items? I'm not condoning shoplifting here, but if someone is walking out with something thats setting an alarm off its obviously of quite high value yet they don't care?

geordie_joe

millsymuttleylaugh wrote: »

With things like this you can't help but think they are making so much money that they can afford to lose items? I'm not condoning shoplifting here, but if someone is walking out with something thats setting an alarm off its obviously of quite high value yet they don't care?

Not necessarily. I used to sell network cables on ebay. I would put then in my rucksack and take them to the post office to post, but if there was a big queue in the post office I would do my other shopping while waiting for the queue to go down.

Those cables set off every alarm in every shop I ever went into. Many of the shop managers told me all sorts of things set off the alarms, not just the tags.