Complaint Letter Successes

consumer31

No

has anyone got a contact for jean paul gaultier i got a perfume as a birthday gift but the perfume doesn spray at all its like its stuck. am really gutted as its such a nice perfume as well

FizzieLizzie

Yes

I complained to mc donalds as one of there staff at milton keynes city center mc donalds was really rude to it took them about 2 weeks to get back to me but in the end they sent me a £5 voucher...

I also complained to The Designer Sale Shop (Milton Keynes) because there manger was very rude to me as i brought a coat from there at christmas and it broke and i have taken it back to the shop 3 times before i took it back this time and the manger said that i couldnt have my money back and i had to have a £10 coat but i paid £30 for the coat i have know. So i didnt change my coat i emailed head office 2 weeks ago and they still havent got back to me! So i have emailed them again and they still havent emailed back. Im well disapointed and i told the manager that i will not ever shop in there again.

Mauve_Maude

No

Mauve_Maude wrote: »

Personaly I like to phone as I never get around to writing. Pampers baby dry, split nappy. £10 vouchers. Pettie filou, sharp piece of plastic in yogart. £10 cheque. colgate childrens toothpaste, wrong viscosity(like water) £5 voucher. Persil tablets, crushed in box. Rang to ask if it was ok to put them in the draw of the washing machine as crushed was advised no but all unilever products have a money back garantee so she said she will send me a voucher for a new box in the post. that was sat so let you know what happens.

sorry its late and my spelling has gone out the window.

£5 voucher from unilever this am. They also said sorry

Baby_J_2

No

Just opened a jar of Hipp Organic Baby Food, Banana Yoghurt Breakfast, to give to my 9 month old and there is a dead fly in it! What does everyone suggest I do? I have sent Hipp an email.

parkemitch

No - but it should be moved to another board

Baby_J wrote: »

Just opened a jar of Hipp Organic Baby Food, Banana Yoghurt Breakfast, to give to my 9 month old and there is a dead fly in it! What does everyone suggest I do? I have sent Hipp an email.

:eek: If they ask for the jar - DONT SEND IT.. Just provide them with jar details eg: sell by date, any other codes ect.
See what they say! Thats really bad!

Deedee73

No - but the title needs to change

morning everyone!

I've just emailed huggies, went to do baby boys botty this morning and I thought I hadn't cleaned him properly when I put the new nappy on him, there was a big brown patch in the new nappy, on closer inspection, there is something inside the nappy, a big squashed bug or something! Emailed them to inform them that I am not happy, I mean, what else could get into a nappy, close to my little boy's bum bum!
It's about 3cm x 2cm, brown and a little lumpy, deffo inside the nappy!

I'll let you know what happens!

WELSH-DRAGON_2

No - but it should be moved to another board

WELSH-DRAGON wrote: »

Friday, whilst eating a lamb stew at tescos I found a large black hair in it,

yesterday at another tescos I bought a fruit salad from the cafe and it was 2 days out of date !!!

will be sending a letter out tomorrow

Welshy x

It is 2 weeks since I complained to Tescos and I have heard nothing. I know that some of their cafes are now run by another company - but even so I would hope that they would at least acknowledge my complaint.

Welshy x

matthewluck

No

Stagecoach in Cumbria, got a free days travel pass after writing to complain that the last bus from Whitehaven - Workington never turned up.

Was waiting for the last bus (11.15pm). Had been waiting since 10.30pm as the bus before leaves just after 9pm!!! :mad: Had to get a taxi home with the other unhappy customers in the end.

They said that this was due to vandalism, but they could have sent another bus! Still I was happy with the free days travel.

matthewluck

No

Another Public Transport one:

TrasnsPennine Express Train cancelled at Manchester due to a technical fault, delayed my journey by an hour as I had to catch a slow train back to Sheffield.

My tickets were return tickets Sheffield - Chester. Recieved rail vouchers for the total cost, even though I was only delayed on the return journey.


Picked up a complaints form, posted my tickets and within a week had my voucher. Very satisfied.

clareandlee

Hi there guys, I have a problem I need to write to pampers about but cannot find an address anywhere. I have emailed but no answer so need a postal address. If anyone knows I would really appreciate it. xxx