Complaint Letter Successes

woekitten

BargainhunterII wrote:

3. £20 voucher from Boots as I couldnt get the baby wipes out of the packet as there was no hole!

I got the same thing on a pack of their wipes, and i emailed to complain and gave the serial numbers and they gave me £8 in advantage points!

Oompa_Loompa_2

My last Asda home delivery came an hour after the designated slot. I didn't say anything at the time because I didn't know their policy was not to charge a delivery charge if the delivery was late. It was on this site I realised this! It was roughly 3 weeks after the delivery but I thought I would give it a try anyway. So I sent them an e-mail and they refunded the delivery charge onto my card. Result!

gercha

A friend of mine a few years back saw an advert on TV for Baileys Irish Cream, with the slogan "Now with ice". As he and his wife enjoyed the odd glass of Baileys he went out and bought a bottle (which incidentally came in a box). He then promptly put pen to paper:-
"After seeing your advert on TV for Baileys now with ice you can imagine my disappointment and horror to find that there was in fact no ice. This was obviously an oversight on your part...etc...etc..."

He sent it off and thought nothing of it until about a month or so later when a box arrived for him. Inside, the box was empty except for a letter which went something like this:-

"We at Baileys are dedicated to customer satisfaction and take customer complaints extremely seriously. To this end as a goodwill gesture please accept with our gratitude this free box of ice"

He had obviously found a bored employee with a sense of humour.

jussyc

No

astonsmummy wrote:

How do i complain to tesco's?

wouldnt bother i complained about batteries not working on xmas morning and they emailed back to say unless i had all packaging and receipts then basically hard luck, who keeps receipts and packaging for batteries ??especially xmas morning, the batteries were their own make C ones and dint even work for 2 minutes in a kids game

sonee2405

i complained to boots about rude staff and not wanting to shop at my locol because the staff glare at me( i go there everyday) they sent me an apology and offered me a £10 giftcard.I complained in the past about not recieving my points and they gave me 500.I sent simple a praise letter as i was so pleased with their cleanser and they sent me simple vouchers.I rang boots to enquire about the bagpuss hot water bottle price as it was full price in store but halfprice online -they sent me 1.

gercha

My wife bought an expensive pair of shoes from a catalogue. They were delivered by courier but we were not in. The courier left them outside by the rubbish bin. My wife phoned up and explained that although it had been raining the shoes were well packaged and were not damaged. But she complained that they could have been stolen as they were on obvious display to any passer-by. A few days later she received a second pair of shoes. Result.

Volvic

No

Sorry I keep adding here - keep remembering things I've complained about. Once complained about a piece of foil in the caramel of a caramel egg. Cadbury's sent me a £1 voucher to spend on Cadbury's.

Got £7.50 vouchers from Pret a Manger after a dry sandwich.

Got a £2 voucher from SCJohnson after I bought a can of Oust and it smelled like gas...

santashelper_2

gercha wrote:

A friend of mine a few years back saw an advert on TV for Baileys Irish Cream, with the slogan "Now with ice". As he and his wife enjoyed the odd glass of Baileys he went out and bought a bottle (which incidentally came in a box). He then promptly put pen to paper:-
"After seeing your advert on TV for Baileys now with ice you can imagine my disappointment and horror to find that there was in fact no ice. This was obviously an oversight on your part...etc...etc..."

He sent it off and thought nothing of it until about a month or so later when a box arrived for him. Inside, the box was empty except for a letter which went something like this:-

"We at Baileys are dedicated to customer satisfaction and take customer complaints extremely seriously. To this end as a goodwill gesture please accept with our gratitude this free box of ice"

He had obviously found a bored employee with a sense of humour its enough to melt anyones heart :rotfl: :rotfl:

kellywelly_2

No

MORPH3US wrote:

Great post Little John.

IMHO I think "mothers and babies" have it too easy as it is. Why do they get spaces right near to the door the same as disabled people. Ok they need extra space to get in and out of the car with kids, but do they have a problem with their walking too?!?!

I'[m ready for the barrarge of abuse from mums, but I don't care what the excuse is, if you park in a disabled bay when you aren't disabled then you are as bad a perfectly fit and healthy 25 year old male who parks in there "just for 2 minutes"....

M

But you see I have an issue with this also as I am a mum with a nearly 3 yr old and I was parked at our Tesco a few weeks ago, now my little one was asleep so I waited in the car with her while my OH and elder son went and did some shopping, I was parked in an ordinary bay but very close to the disabled bays, I must have sat there for approx 45 mins, and I can tell you I was amazed by what I saw, first there was a family of rather large people 2 adults 3 kids, they were all able bodied and 2 were eating food as they walked, they got into a very large and new people carrier that was parked in the disabled bay, I had a good look and they were definately displaying blue badges, I can assure you that not one of them was disabled, a short time after I noticed another people carrier turn up and park in the disabled bay, again looked brand new, I was watching as there appeared to be nothing wrong with either the driver or passenger but they were clearly again displaying blue badges, but then they went to the side of the car and started to obviously help someone inside so I thought oh Ok they have a disabled passenger in the back, but I was wrong they were merly getting a baby out of a car seat and putting it in a buggy.
I was very annoyed by these 2 incidents and was grumbling to myself when my OH and son turned up, I was explaining to them what happened and pointing out the car that was still there showing its badges and as I was talking a little old lady turned up and again displaying blue badges and I started to say to my OH that it was people like the old lady needed be parking there and not the others when low and behold this little old lady with disabled blue badge stickers proceeded to jump out of the car and practically sprint to the store, I was gobsmacked, she could have given Linford Christie a run for his money, there was no way she needed blue badges, now that was 3 examples in 45 mins, of people with blue badges that definately did not need them, so how often does this happen I wonder.

angelcake

kellywelly - People like you p1ss me off! - why moan about something you don't understand?!

why should you get a space nearer to the door over someone who has to safely get their baby plus 1 (for example), I expect you think the world owes you a favour! God help you get pregant and ever need the 'child and parent' space! I expect you moan cos there is a seat in every trolly for a kid to sit in etc.....