Complaint Letter Successes

executiverocker

kazprincess wrote:

complained to littlwoods as they took so long to be delivered. They were over 8weeks late and i had to take a few days off work unpaid to wait in (when they said they will be dlivered and most of the time wasnt!). The staff there wasnt helpfull one bit either! Was very upset with the way i was treated!

All i got back was a letter of apology. I will not be using them again! I spent over £300 with them and not even a voucher or anything!

Littlewoods deliveries are not guaranteed, that's how they get away without giving compo etc. Sucks, but it's true, unfortunately

fwhorn

Just got a £20.00 virgin gift token and an nice letter from them. Sent them a complaint letter say that they had sent their stock from the Trafford center store to the Liverpool store, thus depriving me of a chance of buying one and alienating a segment of their customers. Fairplay to virgin for the acknowledgement, and going the extra mile with the voucher.

goggins1977

No

does anyone have any contact details preferably an email address for Johnson & johnson,i cant find one anywhere ...i am not very good on the telephone i get really nervous...

Chocmonster7

Johnson & Johnson are pretty big, do you have a specific band of theirs you want to complain about?

goggins1977

No

yes the baby wipes,i have always used pampers wipes and my daughter has been fine used johnsons wipes and she has got nappy rash on her bottom so bad its close to bleeding the only thing it can be is the wipes .....

nali77

No - but it should be moved to another board

I bought a dodgy salad dressing from Sainsburys, complained and got 2000 Nectar points :T

mistresslenore

No - but the title needs to change

goggins1977 wrote:

does anyone have any contact details preferably an email address for Johnson & johnson,i cant find one anywhere ...i am not very good on the telephone i get really nervous...

Try this page:

http://www.johnsonsbaby.com/contactus.asp

fatboy88

No

ROTFIL wrote:

Would that be Gillingham by any chance?

the one i went to was fallowfield in manchester

bargainshopper

I complained to Tesco in writing because my daughter was bought a battery operated train for her birthday. However it didnt work and when we went back to get another we tested a few of them and found none of them worked either. We then went to another Tesco and none of those worked.

I wrote to complain (also about the customer service assistant being rude to us) and got a £5 money card. However, all they did was apologise that I was disappointed and didnt say anything about all their faulty trains - slightly annoying really because I wasnt complaining to get compensation, more to point out the problem stock.

If anyone buys a battery operated toy train, test it first to make sure it actually works!

Julie

mistresslisa

No - but the title needs to change

I have complained alot lately this last few weeks, i hate complaining and most of the time i dont bother, though i do contact ppl wen i have had excellent service.

Huggies- I had no sticky tabs on the one side of a full large pack of nappies i emailed complained and i got an apology and a £5 voucher not as much as i paid out but at least it was something.

Argos- My stroller was completely unusable so i tried to take it back but they said i couldnt bcoz i had used it :mad: so i emailed customer services who said i could take it back to a different store. When i did i found out they had been withdrawn from argos due to many faults. I got a refund.