Complaint Letter Successes

*_ash_*_2

Yes

beautyfluid25 wrote: »

was this by letter and which address did you write to?

the same...by letter...
Primark stores limited
Primark House
41 West Street
Reading
Berkshire
RG1 1TT

bextor

No

hi
can anyone tell me the email address for customer services at Chanel? i have a compact i bought and the clip that closes it has snapped clean off so it wont stay shut..
Think its pretty poor packaging considering how expensive Chanel is!! Wanted to let them know but i have looked all over the website and cannot find any way of getting in touch.
Thanks a lot

adam786

No

I wrote a letter to tesco regarding he way i was treated by one off there staff i got back $20 pounds gift card and a bunch off flowers for my wife.

adam786

No

I wrote a letter to EASY JET regarding that they lost my suitcase n there staff where not helpful when we went on holiday I only got back a letter back saying we are sorry I dont think il be traveling with them again,any one else have the same problem

purplestar1uk

No

On a positive, rather than a complaint, I found somebody's bus pass in the street and put it in the post to the bus company, with a little note, and got a free day's bus travel pass by return. I have a free mobility pass anyway, but I gave it to a friend

ER78

No

Hi
I complained to Muller about the foil lid of a Muller Rice that did not come off properly so I couldn't nuke it!! (Yuk, Cold Rice Pudding!!)

They replied within a week with £7 of vouchers which I promptly lost during our recent house move.............

Never mind, very gracious of them and greatly appreciated. 10/10 to Muller.

Curwendale

I complained to JML about a blue step stool which cracked and broke after only a couple of weeks. Not only did they send me a cheque for a full refund, but they sent me £50 of JML vouchers.

littlemissteapot_2

No

emailed neill tools as bought a spade & fork which were in the sale but still cost £50. After using them a few times the spade broke in half & the one of the prongs on the fork bent really badly. Said they were under guarantee fro 10 years so am now receiving a replacement of both, excellent customer service I think!!

***UPDATE***

they sent the wring size 2 inches smaller than the ones I bought so sent replacements for them in the correct size & let me keep the smaller ones!! wahoo!!

mrwurzal

No

I bought a pack of Cheese Moments that were soggy and gross...

Within 3 days of sending them off i was sent £4.00 in vouchers for walkers products!! Happy Days!

Soapy955

ER78 wrote: »

Hi
I complained to Muller about the foil lid of a Muller Rice that did not come off properly so I couldn't nuke it!! (Yuk, Cold Rice Pudding!!)

They replied within a week with £7 of vouchers which I promptly lost during our recent house move.............

Never mind, very gracious of them and greatly appreciated. 10/10 to Muller.

That's brilliant customer service but couldn't you have just put it into a microwaveable bowl and nuked it anyway??