Complaint Letter Successes

bunn

No

laalaa wrote: »

Yes, but its not the companies fault that your daughter is allergic to them, its just one of those things.

What would be the point in complaining? You are not gonna use free products if they send you them, are you? So, do you want money? They arent gonna change the recipe just becuase one person is allergic.

Also, what has natural goodness got to do with it? Milk is full of natural goodness, but I cannot drink it as I am lactose intolerant.

I look at it this way.

There are two outcomes to a complaint.

1, The company in question will change its practices, or ensure correct practice is followed. Like if you complain about bad service.

2, the company will give you compensation for any distress you have suffered as a result of a fault with their product. Food that is off etc. A dangerous toy,etc.

Just dont buy jelly babies again, problem solved.

Also, this isnt to do with you bunn, but why do people complain if they do not like food in a restaurant? If the food is warm, cooked properly etc, and it is just not to your taste why complain? Every chef is gonna make something differently.

yes i supose when you look at it that way u are right thanks hun:j

vicvic_3

I think it might be worth an email to bassets, i have spoke to johnsons because my daughter had a reaction to the baby wipes and the lady on the phone said they have to have them back for testing incase it was the whole batch that was like it.

kegan5

Does anyone have a good number or email for Ryanair complaints ?

I've looked on the site but all I come across is a reservations or head office tel no. and neither actually get me to someone I would like to speak to

Any info is much appreciated

KILL_BILL

No - but it should be moved to another board

i brough some of the new chicken and hebr kettle chips

i normalyt get the cheese and red onion or salt and black pepper becuase they have a lot of taste to them

however the chicken ones were really bland and not much taste

they have sent me £5 of cupon which is okay

brettcta

No

bunn wrote: »

i didnt know this would be such a silly question i didnt know she was allergic to them until she ate them, the packaging says full of natural goodness

i've got a packet of cigarettes you might be interested in, i'm scribbled 'full of natural goodness' on the side. yours for £5.

erniethemilk

Got £20 vouchers from Pizza Hut about complaining about one of their restaurants as we had an awful time.

Not much considering we spent £80 - but I am glad they are taking my complaint seriously

bunn

No

brettcta wrote: »

i've got a packet of cigarettes you might be interested in, i'm scribbled 'full of natural goodness' on the side. yours for £5.

sorry have given up for nearly a year now :T pmsl

lorrainewinson

No

Complained to MOTO about the filthy state and rotten service at Knutsford services on the M^. They phoned us up to apologise and also sent a cheque for £25!!!

Rab19

No

Well I emailed Minky AGAIN as I had a read receipt, but no reply & have another read receipt, but still no reply!

Great customer service 8-)


Rab x x

IdontMind

vicvic wrote: »

I think it might be worth an email to bassets, i have spoke to johnsons because my daughter had a reaction to the baby wipes and the lady on the phone said they have to have them back for testing incase it was the whole batch that was like it.

my son has this reaction (or should I say had) to johnsons wipes, I just threw them away, wish I had phoned them now. His face looked as though it had been hit, quite badly too!!