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Complaint Letter Successes

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Comments

  • No
    After looking on here i recently complained to muller about a dodgy toffee yoghurt, they emailed me to let me know a letter was on its way, a few days letter an apology letter arrived with £5 voucher inside. WOOOHOOO
  • spud30
    spud30 Posts: 16,872 Forumite
    No
    I recently bought a 4-pack of tinned tomatoes, only to find one of the tins was empty, but sealed.

    I complained, and was sent an envelope to send the tin back, which I did.

    Surprise surprise, I've heard nothing, and now I'm told the package must have got lost in the post :mad:
    Is it better to aim for the stars and hit a tree or aim for a tree and land in its branches :think:
    Loves being a Wonderbra friend :kisses3:
  • spud30 wrote: »
    I recently bought a 4-pack of tinned tomatoes, only to find one of the tins was empty, but sealed.

    I complained, and was sent an envelope to send the tin back, which I did.

    Surprise surprise, I've heard nothing, and now I'm told the package must have got lost in the post :mad:

    I opened a tin of harry ramsdens mushy peas, only to find it was minestrone soup. Got the bag this morning to send the sample and tin in.Heres hoping.
  • spud30
    spud30 Posts: 16,872 Forumite
    No
    I hope yours doesnt go 'missing' too Chocco !!
    Is it better to aim for the stars and hit a tree or aim for a tree and land in its branches :think:
    Loves being a Wonderbra friend :kisses3:
  • tsimehC
    tsimehC Posts: 763 Forumite
    500 Posts
    No - but it should be moved to another board
    Argos! They do this all the time, missing bits from the self-assembly furniture. About 50% of the time I order something that needs manual work I need to call them up and ask for the missing parts. Thankfully they give it. Bits includes defective wood pieces, screws! etc.

    I also think posting letters instead of emails is a better way to make a complaint as you need to put in more effort and the company will probably recognise this. If it's mentioned in the 80 odd pages before this post I'm sorry!
  • roh999
    roh999 Posts: 2,264 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    complained to moet about to flat bottles of champagne,2 bottles on the way to me:beer:
    Im known as the 'Fixer' if you have a problem,come to me and i can fix it for you.
  • amy_love
    amy_love Posts: 108 Forumite
    Complained to Barclays about rejecting a cheque when I had plenty of money in my account to cover it, got 2 bottles of nice wine worth £30 delivered today to say sorry!
    Student Moneysaver going to Paris next year! Trying to save!

    Engaged to be civilly partnered 2012
  • hotpot4
    hotpot4 Posts: 1,120 Forumite
    Part of the Furniture Combo Breaker
    No
    :j Complained to Toni and Guy that their "hot" brush bristles melted in my hair when i used it with my hairdryer. Although no real damage done got a £50 Boots Gift Card - Result.
    :kisses2:
    Yesterday is history. Tomorrow is a mystery. Today is a gift. That’s why we call it the present.
    audaces fortuna iuvat fortune favours the bold
  • vicvic_3
    vicvic_3 Posts: 255 Forumite
    I just recived a gift card with £15 from asda because i brought out of date chops.:j
  • mariagti
    mariagti Posts: 3,207 Forumite
    Part of the Furniture Combo Breaker
    No - but it should be moved to another board
    Hi does anyone know or can anyone find a address for smashbox ? Its an expensive make up brand, the address on the back of product is USA. Thanks
    Make £5 a day JAN £121/175 FEB £283/175:j
    Weekly Grocery budget of £35! Jan £95.05/175 Feb £37.53/175
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