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Complaint Letter Successes

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Comments

  • No
    AdeleBird wrote: »
    I complained to Pringles via email the other day as i bought a tub and although the seal was on fine the pringles were all stale and disgusting.
    Yuck!
    Await response...


    Update: Received a £2 voucher for Pringles!
  • dibdab3
    dibdab3 Posts: 211 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I recently had to send my marriage certificate off to Legal & General. When it was returned they had 'hole punched' it. Half way down the letter there was one line about 'accepting their apologies' but that was all.

    I shot a letter off to them quickly saying how annoyed and upset I was, how i would expect better service from them etc etc.

    Three days later a letter arrived back full of apologies and an offer of £250 compensation.:eek:

    Obviously I accepted the money :D but to be honest a proper apology and an offer to pay for a new certificate to begin would have been enough for me.

    They can hole punch my husband for £250!!!!!!!
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    No
    i've got mcdonalds vouchers on the way and i'm waiting to meet the caffé nero area manager to discuss !!!! service next week.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • queenpig
    queenpig Posts: 419 Forumite
    No
    Pampers I complained I did get my £4 vouchers you know the ones you get when you sign up to the club - recived £5 pampers voucher.

    Iceland - The cheese i bought ws mouldy, sent a letter and recived £10 voucher.

    Ollan Mills - I complained about the rubbish servis and the not better photos (and I normaly love(d) ollan mills) Sent me a £20 voucher.

    JD Sports - nothing much, but I wanted to buy a full football strip for my son and the guy made me beleive that it was the full strip I was buying brought a sealed strip from the backroom, I got it home to find it was only the shirt so took it back to the store and complained - recived £15 vouchers.

    Butchers dog food when i bought a pack of cat/dog food can't remember which and one can was damaged and totaly covered in mould, recived £2:rolleyes:

    Asda as i cover of a magazine (was only one left) was damaged recived a £1 off it lol

    Think thats it.
    Grocery Challenge. £400. - £35.22 + £19.80 + £109.01 = £164.03
    Other spends (Clothes Luxuries etc)£11.97 + £1.19 + £7.36 + £69.00 + £38.50 + £5.50 + £23.00 +£2.00 = £158.52:shocked::sad:
  • russetred
    russetred Posts: 1,334 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tesco chicken with giblets left in by factory £5
    Irn bru red residue in mini bottle £10
    Skips multipack ripped bag inside £4 voucher
    Walkers multipack soggy crisps £6 voucher
    still to write complaint over sinewy fillet steak yukkity yuk!
    "Sometimes life sucks....but the alternative is unacceptable."
  • lab-dab
    lab-dab Posts: 1,205 Forumite
    Can anyone help me with a named person and address for PC world and the Tech Guys complaints?

    I want to write to someone high up but can get any joy with finding a name and they havent replied to my email :(
  • russetred
    russetred Posts: 1,334 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Nearly forgot Virgin Holidays £776 for misleading brochure description.Sweet!
    "Sometimes life sucks....but the alternative is unacceptable."
  • vicki_b
    vicki_b Posts: 306 Forumite
    i once bought a facial cleanser from clean and clear and it brought me out in spots so i complained to Johnsons and they sent me an entire range of skin treatments from a sensitive skin part of their range-there was over 50 pounds worth of products!!
  • No
    Has anyone got an email address for Maybelline? When you use their online form, it only accepts 20 words and I can't complain in 20 words!
  • Andrex -£3 complain about Aloe Vera t/p
    KP -£2 complain about nasty taste
    MCdonalds --never recived anything , but really unhappy with service in Barkingside ,Essex
    Saisbury's --£10 v after complaining about bad service

    sealed Simpson lolly#s to Iceland --never recived anything , even an appology letter:confused:
    :beer:

    so far recived : ipoints -2 DVD
    Ciao ---£6

    plenty of samples from Simple, Clarins,L#oreal,Dior, tea bags, coffee samples.:D :D :A
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