Complaint Letter Successes

PeteW

No - but it should be moved to another board

I wrote a letter of complaint to Comet after they refused to give me a refund on a broken vacuum because I didn't have 'proof of purchase' - other than the fact that the product was a 'comet exclusive'... also complained about the terrible attitude of the employees which included referring to a customer as a '!!!!!!! idiot'...

Got a letter in response basically saying that they couldn't give a toss.

mj_senior1956

recently purchased a tin of evaporated milk from a well known chain...... I took it back a week later complaining that when I opened it........ IT WAS STILL THERE !

Poor lass on the customer services desk was totally lost

Marricked

Yes

mj_senior1956 wrote: »

recently purchased a tin of evaporated milk from a well known chain...... I took it back a week later complaining that when I opened it........ IT WAS STILL THERE !

Poor lass on the customer services desk was totally lost

I'm so confused lol

iwannabeonthebeach

No

Marricked wrote: »

I'm so confused lol

cos it should have "evaporated" lol

efaitch

No

Sainsburys - dodgy pack of mushrooms - sent £2.00 voucher (50p packet of mushers!)

Chiquitos - my chicken, bacon and avocado salad had no avocado - 50% discount off my meal

Frankie & Bennys - veg wasn't cooked on meal - again, 50% discount off meal

KP - Dodgy packaging on one pack of multipack hula hoops - £3.00 voucher (just rang customer care line with packaging info)

My BF's brother has had successes with Pizza Hut and other restaurant chains after writing complaint letters about their services.

rmg1

mj_senior1956 wrote: »

recently purchased a tin of evaporated milk from a well known chain...... I took it back a week later complaining that when I opened it........ IT WAS STILL THERE !

Poor lass on the customer services desk was totally lost

You're the type that likes to cause as much havoc as posible when shopping, aren't you???
Good! Keep it up!!!

welshdeedee

No

mj_senior1956 wrote: »

recently purchased a tin of evaporated milk from a well known chain...... I took it back a week later complaining that when I opened it........ IT WAS STILL THERE !



"Taxi for Mr Senior1965!"

You really should get out more!

kencokenco

I recently went to shop in my local well known supermarket, I purchased a double pack of jaffa cakes. (my kids love em). Only when I got them home the kids said they tasted funny. After checking the date I realised they were a month out of date. The jaffa cakes cost me 1.43. I sPOke to the manager at the store who was very nice and offered me 30 pound in shopping vouchers. (RESULT) So the following week my weekly shop cost me just 11.76. Well chuffed.

I also emiled huggies after the tab that fastens the nappy snapped off, 3 of them did this one after the other, I emailed the problem and was immediately emailed back with a very nice apolagy and confirmation that a 25 pounds voucher for huggies was on it's way and could be used for nappie or wipes.

manch235ter

No

I complained to Fairy about a lump of chalk like material in a box of soap powder . I thought it was a lump of soap powder that had stuck , but was REALLY hard , and had no "blue" bits in.

They sent a £5 voucher :j

Also i complained to Odeon about the staff talking whilst asking me what i wanted... i had to repeat my order THREE times , as she kept talking!

This morning they sent me 6 FREE tickets for a film of my choice! :j :j

kickstart_3

No luck here ! Tesco have just started stocking a new 'upmarket range of cleaners' One was a lovely lavender one, got it home hardly smelt of anything, so i wrote to the company saying how dissapointing it was , got a reply which basically said they couldnt care less.Not good for a new expensive product really , its 'Method' and cost me £4 for a lavender spray cleaner! Just expensive looking packaging !