Cold weather payments: quickly check if you're entitled

DX2

Robbie64 wrote: »

It is the responsibility of the local DWP Benefit Delivery Centre (BDC) to pay you a CWP and you shouldn't be getting sent from pillar to post like this. The problem is, most people in the local BDC don't seem to know who is responsible for it, nor often where the payments come from even if the BDC address does appear on the letter that is sent out when a payment is made.

As you shouldn't be having to phone DLA (who have nothing to do with the scheme) or Revenue and Customs (who administer CTC not CWPs!) then I can only suggest contacting the CAB or even your MP if you continue to get nowhere by phoning your local benefit office. There is an inherent flaw in the CWP scheme, namely seemingly identifying those people whose qualifying route to a CWP is through the inclusion of a disability or severe disability element in CTC. Prior to the introduction of CTC's and back when money for children was included in with IS a Child Disability Premium would have been paid with Income Support making identification of entitlement to a CWP very easy.

Alternatively, if you have correspondence from Revenue and Customs showing that the CTC includes the disability / severe disability element you could try putting a request for a CWP in writing and enclosing a copy of the CTC notification. You shouldn't have to though. The DWPs own guidance says that if you think you qualify for a CWP but haven't received one then you should tell your local benefit office and doesn't indicate that you should have to be doing the job of the BDC for them by phoning around for them:



(taken from the DirectGov link on page 1)

Robbie thank you sweetcheeks I did fire a brief letter in the post on Tuesday after the first phone call as I was sitting here like a muppet waiting for them to "automatically" pay it into my account, I didn't attach a copy of my CTC award :doh: maybe worth doing another one just to be on the safe side.

As a side note: Welcome to MSE!

E2A: Sue, Munchie , Di ^^^^^ Robbie is our man

JDPower

DX2 wrote: »

Does one get Income support or jobseekers allowance?

My god this thread is getting repetitive. Before people post can they please:

1. Read the first post
2. If not eligible don't hang around b!tching on here, write to your MP and b!tch to him/her.
3. If you ARE eligible either be patient OR phone the DWP

If you happen to have an issue that isn't resolved by the above that you think someone here may be able to help with, post what eligible benefits you are in receipt of with your post. Don't just say "I'm in X post code and haven't had anything", how can anyone provide any help or advice without any information?

JDPower

dc64 wrote: »

:rotfl:know what to do now unteach all i tought my son and have him have lots of kids under 5 then he d qualify

Or teach him to have high aspirations so he will be successful and not actually care about one or two £25 payments a year :rolleyes:

dizzybee

Does anyone know if you get a payment if you are on child tax credits with a child with special needs.i cant find any information about this,

DX2

JDPower wrote: »

My god this thread is getting repetitive. Before people post can they please:

1. Read the first post
2. If not eligible don't hang around b!tching on here, write to your MP and b!tch to him/her.
3. If you ARE eligible either be patient OR phone the DWP

If you happen to have an issue that isn't resolved by the above that you think someone here may be able to help with, post what eligible benefits you are in receipt of with your post. Don't just say "I'm in X post code and haven't had anything", how can anyone provide any help or advice without any information?

Not sure why you quoted me But I do agree with your post

dc64

:rolleyes:chill out jd powers whats wrong anyone would think you didnt qualify for cwp hahaha:rotfl:

DX2

dizzybee wrote: »

Does anyone know if you get a payment if you are on child tax credits with a child with special needs.i cant find any information about this,

Do you get Income support or JSA?

dc64

:jditto DX2:eek:

SingleSue

JDPower wrote: »

Or teach him to have high aspirations so he will be successful and not actually care about one or two £25 payments a year :rolleyes:

Not really for this thread but just had to reply to this post.

It matters not one jot what aspirations you had/have, or how successful you have become/been, if a disability hits either yourself or a loved one, it can all go by the wayside....and before you know it, you are desperately relying on those £25 payments.

puternut

Looked here and checked that there are 2 payments due for Cold Weather Payments (CWP).

Checked my bank statemnts no extras added since November.

Tried to contact Pensions Centre by phone but all I got was 'presss 1 for this pension' or '2 for this pension nothing' about CWP.

E-mailed them and auto reply said wait 10 days for an answer!!!!

All I want to know is am I (and my wife) entitled. Both under 60 but both on DLA and Incapacity Benefit -- grrrrrr